Reviews of local pros in Rowlett, Texas

I just want to thank Air Service Now for coming out during the ice storm. We have a new system and when we called the big box company that installed it they told us no one was going out because of the roads. My husband found Air Service Now on Google. Long story short Kris showed up and got us back up and running. We will be canceling our big box company contract and switching to Air Service Now.

Kris came out on Sunday with ice & snow on the ground, to help us with our system that went down with frigid temperatures outside. We are very happy with his work, he diagnosed & solved our issues. We signed up for yearly service, that’s how much we liked his work & felt it he priced reasonably.

01/31/2026 Kris did an excellent job of coming to evaluate burning rubber smell in the house. Finding a burnt-out motor, he was able to quickly return with the part and replaced it to get the heater working again. Kris went the extra mile to compare both heating units to make sure the second one was in good order. House is now warm!

Our furnace stopped working . Kris from Air Service Now came out the same day, assessed the furnace, explained in detail the problem, had taken pictures of the problems and patiently explained our options. We opted to replace the system. Kris and his team showed up on time, worked hard and replaced the HVAC system by the end of the day. His team were pleasant, polite and worked diligently throughout the day. We now have a much more efficient heating system. I cannot say enough about Kris. He visited us in with us again a two days later too check that everything was to our satisfaction. We never felt pressured and found Kris to be patient and made sure that all of our questions were answered. I cannot say enough about Kris and his team. They were all terrific.

Kris was on time, efficient, and very patient explaining the issue (a different company installed my new HVACs but didn't replace the plenum boxes to fit the new units). We went over various options without any stress of upsale. He and his team will be over in a few days to correct the issue. I highly recommend Air Service Now!

Quick response to an air conditioner problem.

This was my first experience with them and it worked out very well.

The tech was very friendly and answered all questions that I had about the new system. His crew that completed the installation was very friendly.

previous bids from two other places were 3x the cost and attempted to up-sell to complete new system way out of my budget.

Tech was on time and very thorough in explaining what he did to maintenance my a/c system that they Ref installed in 2018. I am very pleased.

I recommend them!!!! They are great!!!!

These guys are a Mickey mouse company and a joke!

This company is a joke they hire high school kids then they send them to your house to do electric work.

So good company we have worked with them for a number of years. I look forward to working with them in the future

Hits a vehicle then wont pay to get it fixed knowing it was their fault...gives people the runaround about insurance too...

Nobody ever returned my call after several attempts to get some cameras and other devices installed. Poor customer service

Douglas was professional and kind. He was ontime for the appointment and every light he installed illuminates beautifully.

DO NOT HIRE FROM THEM!!!
THEY ARE LIAR AND DECEIVER. TOTALLY UNETHICAL. CUSTOMER SERVICE REP DISCONNECTED THE CALL. TOTALLY UNPROFESSIONAL. PLEASE DON'T USE THEM. THEY ARE THE WORST.

Breakers trips and won’t stay on. 90% of the home with no electricity. They don’t consider anything an emergency and keep you waiting for 3+ days. Food went bad. Horrible service , rude employee. Don’t use.

I think the safety department is lacking as the employees can’t even drive. When is the poor kids ZL1 Camaro going to get fixed after it was struck twice by one of your employees?

we bought a new home and this company came out and did all our electrical and security system installation. They did not place the security system and window sensors that we paid extra for in time for our house closing. They do not call you back nor keep their appointments either. Absolutely horrible company to work with.