Landscaping reviews in San Antonio, Texas
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It was super easy to get in touch with this company. They responded right away to my need for lawn care. This company has a portal I can access to manage frequency, scheduling, and billing information. And, the folks who took care of my lawn did a great job!
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I have mixed feelings about the company. Setting up services was very easy and pleasant.
Once my first appointment came, no one showed up. The next day they made sure to send the team and apologized.
2 weeks later, same thing happens. I call and they say I rejected service, but no one came to our door. Come to find out, the team went to the wrong house both times, and the first time they actually did the whole service for the wrong home, and the second time the owner stopped them. Again, very apologetic and not combative about their team making a mistake.
Hard to have confidence in a company that can’t go to the right address, especially when it’s on the front of the house, and does it multiple times. Both times they proved their claim of being able to schedule same day or next day services, so that’s a plus. The team just shows up and does their job, and they’re very efficient and don’t just laze around; we have a decent sized yard, and they do it quickly and they do it well. And it’s not super expensive compared to have we’ve paid for smaller yards with other companies.
We’ll see how our third appointment goes. We haven’t signed up for additional services that they offer since we don’t know if we’ll stick with them if we keep having issues. We hope to be able to stay with them. -
I have been using Just Right Lawn for over a decade. They are always in and out with the quickness. I use to say, that could not have fished that fast. When indeed they were. Highly recommend their services!
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I had great service with this company for over a year, but since March/April of this year there have been missed visits that I was still charged for, and a comedy of errors where I finally decided to cancel.
While they have always been responsive and willing to fix billing errors, they have reported limited days and crews to come out to fix my lawn. The most recent crew continuously blows grass cuttings all over my mulched garden beds and they damaged my gate during one of their visits and have been very slow to send someone out to look at it for repair. I finally cancelled service. I don’t know what is going on with their newer service crews, but it is not the customer service that I was previously receiving.
As a positive, the office team is very responsive to pictures and correcting billing concerns quickly when they do make a mistake with billing. -
Just Right Lawns has been incredibly reliable, and the lawn always looks excellent. Hernandez does a fantastic job and I highly recommend him!
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Used Just Right lawns for 6 months and it’s great! Prices are reasonable with wonderful service. I work full time and go to school part time so I don’t have time to do the lawn. Recommend them highly!
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I’ve used Just Right Lawn for Years now and I definitely recommend their service!!!
The Team finished my lawn just yesterday and I saw them pickup debris and wind blown objects from the Lawn before leaving!!! That’s taking Pride in your work!!!
Thank you Just Right Lawn Team!!! -
Lopez with Just Right Lawns always does a great job. We never have to worry about his work. Weather permitting i can always count on him to keep on schedule.
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Jose Manuel did a great job on my lawn. He pays attention to details, which I appreciate. Thanks, Jose!
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Christopher went beyond what was expected. He removed frost-killed vines on my fence… an all day job for me! I’m very happy with his service.
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The best type of service is one that you don’t have to think about. They come to the house and take care of the lawn and it’s always a great job. The payment comes out as auto pay. No fuss, great service.
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We have used this company for years and have always been happy with the both the people who come to service our lawn to the people who work in the offices. They are prompt, professional and thorough.
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My experience initially did not start off great. I did have two instances where I needed to call in to get clarification and a better understanding of the service provided. Vanessa and her teammate were amazing at addressing my issue hearing the concerns that I had and making notes on the account. They explained how their office has direct communication with area manager and have communication with the crew. Special thanks to the crew for their attention to detail. Thank you all so much for your superb customer service.
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I’ve been using Just Right Lawns for a few weeks and and they are absolutely wonderful! They’re always on time, and they’re so quick and efficient - my lawn gets done within 5-10 minutes! The cost is fair and competitive and payment is so simple and easy. I don’t see myself cancelling any time soon.
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Very disappointed with the service I received, schedule the service for real estate pictures, looks like the service was completed by the neighborhood kid pushing a lawnmower. They offered me a $10 dollar credit, totally unacceptable, would not recommend this company.
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Always dose ok on lawn, didn't blow leaves or grass at all this time. Leaving a mess. Typically you guys do a good job but services is getting worse in worse over the year. Going to canceling and moving to new mowing company.
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We started using Just Right Lawns in September 2025 and things were fine at first. But recently, the service has taken a nosedive. It’s clear something changed—whether it’s management, staffing, or just a drop in standards. They’ve completely stopped weed-eating without explanation, and this week, one of their crew claimed our back gate was locked and simply walked off. Not only was the gate not locked, but even if it had been, we have two people working from home and it's clearly noted on the account to knock. That kind of laziness and disregard is unacceptable. We expected basic professionalism, and they couldn’t even meet that.
With this said about their crew local to NW SATX, the only reason this isn’t a one-star review is Judy from customer support—she’s responsive, helpful, and the one bright spot in an otherwise frustrating experience. -
Our neighbor has been hiring them for the last year. They never complete the front yard after repeatedly being told where the property line is. Our car has been hit with debri on multiple occasions. We were told Thursdays they would be coming so we could move our car. Last Sunday we took our car through the wash and Monday morning my husband was treating the trim with special chemicals when they showed up and waited for him to finish then threw more debri all over the car and blew leaves to one side of the yard. Pictures are of after they left and after we redid the spots they missed. We are constantly having to do our neighbors front yard the day after or same day they visit. From our experience they are not capable of producing quality lawn service. Save your money.
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Great work in the yard. Just not happy with breaking the water value and us without water for 24 hours. Do Prescott the effort in getting it fixed though.
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Had a great experience this morning from Vanessa. I called initially to get some information and ask a few questions but ended up signing on for their services after having all my questions and concerns were dealt with in such a professional, patient and understanding way. Thank you Vanessa. Just right lawns are blessed to have you on their team. So excited to be apart of Just Right Lawns.
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Just Right Lawns' technicians always do an ourstanding job, above and beyond what you would normally expect from a lawn service. Morales is one of the best lawn maintenance techs to take care of our yard; there is always attention and care taken in regards to our outdoor pets and possessions.
Thank you, Just Right Lawns...and Morales. :D We hope you have an excellent holidays!