Reviews of local pros in Sanger, Texas

I would not recommend this company. We had a bad experience with expensive rates. They did make good for damage made and we appreciate that. And respect to them for coming personally to ask for my previous review to be changed, it was written prior to them fixing the mistake.

Want a job well done? Want it done quickly? Want a good rate? Well.. this is the company for you. Sorry but all other companies can't compare. Seriously, you can't beat this business !! They are incomparable!

I was nearly run off the road yesterday by one of their drivers, so if this is how they act on the road, then I cannot imagine their work ethic is any better.

The incident occurred during rush hour in Irving, TX at about 5:20 PM, 12.18.18. The particular location was in an area where road construction was cutting two lanes down into one. Rather than zipper in the traffic as is expected in normal traffic, the gentleman driving the Good Ol’ Boyz plumbing work truck made it a point to speed up, thus cutting me off from a window I had, and force me to slam on my breaks lest I drive into the road work area which was about 3 feet lower than the road. He then made it a point to stop and glare at me as if I was the one somehow at fault. As fate would have it, we shared the same drive for several miles which allowed me to make a few observations. He sped, typically 10-15 miles over the posted limit (usually getting stuck behind someone doing the limit so I was able to catch up); I often noticed him looking down presumably at a cell phone while driving; and he made regular erratic lane changes without signaling. I’m unsure as to the nature of his rush, but it was unsafe driving at its best.

If the owner happens to read this and would like to reach out to me, I did jot down the license plate and description of the person driving.

Great experience! After a home inspection, I found that my PSI was too high. Luckily, they came out to do the work, but first diagnosed the issue and found that the inspector's gauge was actually broken, which saved me hundreds!

Thanks a ton!!

Called yesterday after our faucet went kapoot. Had an appt for 0900 am. No show, called at noon and the dispatcher was going to check with the tech. No call back, and they're not answering the phone now. Delayed driving out of town for this repair, and now lost the entire day. So unprofessional.

Charged me almost $500 for a plumbing inspection on a house we were looking to buy. Said they would crawl under the pier and beam house to check plumbing and run a snake to check for leaks. Instead they spent a whole 10 minutes around the house then left. They said there were no leaks but gave a list of other mostly minor issues to correct. They did not crawl under the house, only poked their heads in the scuttle hole, and said they could not run a snake because there was no clean out.

A week into living in the house we discovered the pipes under the bathroom were corroded and leaking and found a clean out 15 ft from the water meter sticking out of the ground at least 6 in. (Not hiding). Now we have to spend about $3500 to replace the plumbing under the bathroom.

If they had done what they said they were going to do, this could have easily been found and would have affected our decision to buy the house. I do blame myself for not making them spend a little more time at the house that day but there were 2 other inspectors there and things had been hectic for the whole negotiation and buying process for our first house.

To each your own because you live and you learn but I've learned to never use this company for anything.

So disappointed with the lack of knowledge and professionalism with this company. Could not locate our clean out valve and proposed a $3,600 fix for the issue we had.
We wanted a second opinion, so they charged us over $600 for the diagnostic work with cable and camera. Neither located a blockage. They did a good job installing a new toilet and charged reasonable fee for doing so.
We had a company come for a second opinion and within two hours of work, found a blockage, located the clean out and our final bill was less than half what we were charged for diagnostics and one-tenth of the proposed fix by Good Ole Boyz.
I’m so sad that this happened and hope people will always get a second opinion.

Unfortunately, this company was assigned to us by our property manager and landlord. I was highly dissatisfied with the service that we received and the fact that our whole process took 2 weeks to accomplish. I never received a call once from them. I had to constantly call them and ask for updates. When they said they could finally assess our water heater they said next day. They never showed and never called, never responded to emails. Then the day after that they came by and said they'll call back. I never heard from them. I called again after they ordered the water heater and they said it arrived a few days ago and had been sitting in their warehouse. This is after calling multiple times without a response due to their voice mail box being full. On the day of our appointment I was told I was the first on the list and they'd arrive between 8-10 am and it would take about 3 hours of labor time total. I didn't receive any updates and they finally showed up around noon, worked for about an hour then left to go and get the water heater. They didn't show back up until 4:30pm and didn't leave until 5:30/6pm. They also did not clean up after themselves.

Wouldn’t recommend this company. The original owner of this company was a great guy and highly knowledgeable. The guy who purchased this company was a con artist and went to prison for taking older people for all their money i believing stealing almost 1million or more dollars from about 14 or more customers. He’s locked up for 10 years now. The company over all lacks the ability to be competent. They hire non licensed people to operate for them. Don’t waste your time because your running into a ticking time bomb. This is a review based on my overall experience and knowledge of the company. As said the original owner is an amazing plumber. Call any other company or attempt to ruin your home

I must say I am pretty impressed with the folks over here. My AC went down this Spring. Luckily we hadn't hit me a grigiously hot part yet just slightly horrible hot part of Texas. Lol. So I call them up speak with Angela Who is super professional and very sweet and understanding. I wasn't able to meet them the same day but they were out the next morning.

The gentleman they sent out was Ian who I later found out runs the shop he had been doing extra duty during this whole Corona crisis. In any case he lays out very cut-and-dry what needs to be done and gives me a couple of options. Once we had our decision made he got the parts ordered. As soon as the parts were in he sent two guys out and they were done that afternoon.

Preston and Ethan is who they send out and I must say Ethan probably is in training just based on the way that Preston took the lead. But let me tell you these guys work. I didn't see them stop for minute they just came and did what needed to be done. They wore a mask when they were in my house which we appreciated and cleaned up after themselves. The gentlemen were professional, polite and respectful to my wife and kids not just me. And just because i'm one of those annoying customers that likes to understanding an d learning new things, Preston was kind enough to answer my questions about my air conditioner sorry heat pump how and why the parts get installed the way they do.

In short weather talking to Angela, working with Ian, or working with Preston and Ethan every person here has been very professional and I would highly recommend it PRK services for anything have anything having to do with you HVAC. Thanks y'all we appreciate y'all very much.

Lovely people. I have used them both personally and professionally (at a property I manage) and they have always been top notch.

The work they do is great and the customer service is equally impressive.
Special shout-outs to Keith, Lermon, and Karen.

Wouldn't use anyone else!

Young man named Oz came over....(Osvaldo).... I had called late at night the prior evening because my air died!
They said they would be over second thing in the morning right after their first appointment they had scheduled and they were here right on time!
Oz the young man who is totally professional and was able to explain everything to me as I peppered him with questions! My unit is 17 years old and they got it up and running again and when it comes time to replace this unit I will be calling Oz back!
He represents this company very well and I appreciate the service!
Recommend!!

Great company!! I contacted them last minute to make repairs to a home I have listed for sale. Ian came out the next day and completed everything in a timely manner. They were prompt, professional and reliable! Highly recommend.

In the years that PRK Services has been taking care of my air conditioning needs (going back to the Air One days), I have always found them to have professional, courteous, competent, and timely service and staff. It's always a pleasure to find people that understand and provide customer service where the customer does not take a backseat to invoicing.
For these reasons, I depend on them to maintain not only my personal but also my business systems and I would highly recommend PRK to anyone.

Well communicated service call, punctual and professional!
Thanks y'all, and thank you Brian.

Having a furnace go out at 7:00pm is never a good thing. I called PRK and a technician was at my home in 30 minutes. He diagnosed and repaired my furnace quickly and professionally, and didn't seem annoyed at my many questions. Ai would definitely call them again.

Excellent service, timely, and spot on. Recently had hail damage to my AC Unit in Denton. PRK came out, assessed the damage and ended up installing a new unit. My Electric this August to last August was about a $100 savings. Thank you PRK, Keith and your team. Highly recommend you to any residence or business.

Ian was fantastic and extremely fast. He even came out on a Saturday and spent 3.5 hours making sure I was good to go with my airconditioing that broke. My warranty company ordered the wrong part for my unit and he went out of his way to go get the right part just to have it fixed the next day. Cannot say how great he was!!! 10/10!

When my air conditioner quit I didn't know who to call, I was new to the area. PRK was the first company I called and they were at my house within twenty minutes. Lermon came out to my house and he gave me the option of replacing the fan motor on my twenty five year old air conditioner, or choosing a new system. I've saved a lot of money each month from my system upgrade! I would highly recommend this company to my friends and neighbors!

After PRK came out to do a simple tune up on our unit I am having to replace my entire AC system because they used the incorrect refrigerant. The condenser clearly shows which refrigerant to use, but they chose to use a cheaper one and did not let us know. Shortly after this was done we started to have major water leaking from our inside pipes and found out it was from the incorrect use of refrigerant. They refuse to take any responsibility for this and I’m now having to pay to replace the system when it was previously working just fine.

Ryan and Sam were the technicians for today- they were extremely professional, got the job done, found other ways to make our AC system run more effectively, and explained those options. They were very polite, explained everything they were doing along the way, and I would without a doubt recommend them for any AC needs.