Home Services reviews in Southlake, Texas

4.7 based on 855 reviews Back to the listing
    5

    Will and his team are highly professional and knowledgeable about their profession. I called, and the owner—Will came right out to assess the pool and made the absolute right decision to get my pool back in order for this weekend‘s party! Without reservation, I highly recommend this company for any of your pool needs!

    5

    When I need “real life” pool help and advice I call these guys! They always give it to me straight. They listen to my specific issues and needs and then get it done fast and fair. I recently wanted a new pool vacuum. When I called for advice the lady on the phone listened to what I was “needing and wanting” and then recommended a product that was even better suited to my needs than the more expensive product I was looking at. She then had a technician out here in 45 mins and the new vac was installed in about 30 minutes! I also love their “no hassle” billing. I have a card on file with them so when the job is done (to my satisfaction) they just bill it. I don’t have to deal with paying the service guys when they are at the house.

    5

    I had an excellent experience with Bryan at Premium Pool Car! He is professional, courteous, and made the entire process smooth and stress-free. Bryan went above and beyond to ensure everything was handled with care and attention to detail. Highly recommend working with him – great service and a truly positive experience!

    5

    Absolutely outstanding pool maintenance and cleaning service! They not only keep my pool sparkling clean, but also go above and beyond with repairs, recently fixing broken meters and getting my wireless control systems up and running again. The owner, Will, truly stands out for his attention to detail and commitment to excellent service. He’s always quick to respond to any questions or concerns, and makes sure every job is done right. I highly recommend this team for anyone looking for reliable, high-quality pool care!

    5

    I was losing my pool and I just fired my pool maintenance person so I called Premium Poolsmith and in a few hours Will came out. He evaluated the situation he gave me a quote that I accepted and he went to work. Within an hour he had the pool back going in the right direction and by the next morning it was crystal clear. Will came out the next morning to make sure everything was good. It has only been 24 hours but at this point i would highly recommend.

    5

    Premium Poolsmith are number one. From Owner to Office to service, they are beyond great. Pool is 40 years old, Totally updated, And it looks and works like it's brand new!!

    5

    I am so impressed! I reached out to them via their website for a quote and received a phone call within the hour. We scheduled a visit from Will to come out the next day to look at the pool and give us a quote for a one-time cleaning. He was able to give us the quote right there, and when we said yes, he immediately started working on the pool. We have had other pool companies out for quotes and sometimes had to wait weeks to get an answer.
    The customer service and professionalism is 10/10. If I could give them a higher rating, I would!
    Will is such a nice guy and so helpful and knowledgeable. Everyone I had an interaction with was so very nice. I highly recommend giving them a call!

    5

    I had a sudden leak in my pool equipment, plumbing and Premium Poolsmith sent out a technician right away and fixed the problem perfectly. They were so responsive! I would highly recommend this company!

    5

    Excellent service and a very thorough walk thru of the application the now runs the pool. I would highly recommend their service for anyone wanting to replace or modernize their pool equipment.

    5

    Premium Poolsmith did a great job coming out and cleaning our pool. Completely drained and power washing the pool. It is back to its sparkling clean water. Everyone was great to work with and we are now using them for our weekly service. Very professional service.

    5

    I am really pleased with Bryan M who services my pool from Premium Poolsmith! He does an OUTSTANDING job and is very consistent, timely and professional! He keeps me informed of any issues he might notice to ensure my pool equipment runs seamlessly! Just love the work he does!

    5

    Premium poolsmith is amazing. I have them clean my pool every week and I have no complains - I never have to worry about maintaining pool anymore. Its been great help to keep up the pool.

    5

    We had an issue with our spa. Will came out and fixed it. He was responsive and professional. We will definitively use this company for future service and repairs.

    5

    Replaced my 25+ yr old pool heater. They were able to give me a quote and installed on the same day. Devon was great to work with and did exceptional work. Will definitely use them again!

    5

    I’m very happy with Premium Poolsmith. They diagnosed some issues and now my pool equipment is working great!

    5

    They are thorough in their work and always are looking for any pool issues. If they find something needs replaced or fixed, they text me same day with pictures and explanation and their recommendations. Then I can pay them electronically and the work is done. I feel like my pool is always well taken care of whether I’m home or not. They protect my investment in my backyard. Thanks!

    5

    Luv Luv Premium Pool Services. Staff always friendly and they do a great job servicing our pool. Always helpful and will keep you updated on pool equipment. Pool has never looked soooooo good
    Thanks Premium Pool and Staff

    5

    Great service! We have used Will several times for mechanical assistance and he was always fast and prompt with service when we were not a monthly service account. We contacted Will late one afternoon after fighting chemical imbalance and he showed up same afternoon a few hours later. He worked with us and we came up with a game plan to address our issues and we signed up for monthly service. We know they will take care of things and we can now truly enjoy our pool and no longer continue fighting with chemical imbalance.

    5

    This team is awesome!!! They have been keeping my pool in tip top shape for over 3 years now. If you want a reliable and professional pool service, you found it. You can ALWAYS rely on PoolSmith.
    Love these guys!!!

    5

    We've been using Premium Poolsmith for a while and couldn't be happier. Highly recommend them. Prior companies, and we've been through a few, could never get the salt and chlorine right. Since using Premium Poolsmith, our pool is crystal clear, clean and always looks amazing!

    5

    Update: Will came out right away and did his best to make it right. Thank you!

    My pool doesn't look good at all. Very unhappy with the outcome.

    Note: I had no yellow algae before they've started cleaning my pool. I really hope they can get this right.