HVAC reviews in Spring, Texas

Great Company, Great guys. Had our new AC System installed well and fast. Very good work, and very friendly and informative service. Highly Recommended.

Mr. Cintron came and fixed the casing and coils of our unit after a tree limb had fell on top of it. He cleaned everything and made it look decent. Trustworthy company.

Pro Star AC and Hearing did an outstanding job replacing my AC without fail. The team was prompt to respond, diagnose the problem, and replaced my unit, no hassles. I had two previous companies come out, and couldn’t diagnose the issue. I am extremely happy and grateful, specially during these hot Summer months! I highly recommend Pro Star AC and Heating to anyone!

I wanted to share my recent positive experience with an outstanding AC and heating company, Pro-Star. They left quite an impression on me with their excellent service. When I needed urgent assistance, they were more than willing to come out to my home immediately to work on my AC. Their team was incredibly patient, courteous, and honest throughout the entire process. It was clear that they value reliability and strive to offer budget-friendly solutions. I was thoroughly impressed with their professionalism and dedication to getting the job done right. If you're ever in need of AC or heating services, I highly recommend reaching out to this company. They truly go above and beyond to ensure customer satisfaction.

Larry is amazing -- he was thorough, knowledgeable, and incredibly professional and kind. Because I wasn't at the appointment (silly traffic), he also took the time to call and explain everything to me that they did. I loved the text confirmations from setting the appointment to the day of the appointment about the status of the schedule and arrival. That's incredibly helpful to have that follow up. The quality of service was fantastic and the price was extremely reasonable. I would highly recommend Sevier Climate Control to anyone looking for a reliable HVAC company.

Nick was very helpful - on time and professional. He serviced here a year ago and I decided then to cancel AHS and continue with SEVIER. Thank you

Then came and installed a new ac unit in my house in a quick and timely manner and they were so nice and respectful. So grateful for them to come and help in this hot summer days!!!

Was assigned to them by American Home Shield warranty. The technician came out 8/9 and said he would have paperwork in by the end of the day to AHS, it’s 8/15 and AHS has still not received paperwork. I’ve called Serveir several times with no response and AHS many times they as well have a hard time getting in touch. My A/C is completely out and it’s 100+ heat index everyday. I can promise I will do everything in my power to get AHS to drop this place from their warranty list.

They came to my home on June 9th, technician didn’t even stay 20 minutes and stated he put Freon in the air conditioner. I had another technician come the next day, and he told me there was no Freon in the air conditioner. Sevier technician told a complete lie.

(See additional comments below ratings)
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Customer Appreciation ⭐️

We had the entire HVAC unit that serves our upstairs replaced through our Home Warranty company. They contracted this through Sevier Climate Control. They (Sevier) came out and (initially) did what appeared to be a good job. There was an issue when a worker accidentally broke a hole in our ceiling to our family room but they resolved that very quickly with a professional Sheetrock repair guy.
Now just over two months later there appears a small water stain showing up in the ceiling directly below the unit. When we went up to investigate we came across a duct, that feeds to two main vents in our family room - that had NEVER been connected to the air handler box - thus there’s been no AC feeding to this main room. Not to mention that these room vents were wide open to the attic (due to them not being connected to anything) causing hot air from the attic flowing into the room. Our May-June bill was extraordinary high due in part to the unusual high temps but also due to this open to attic air vents issue.
We contacted Sevier about this issue and they scheduled to come out the next day. They came out, looked at the issue, and said they didn’t have the tools/parts with then to fix the issue but that they’d put us in the schedule for them to come back and fix it.
That’s been a week now and we haven’t been contacted about being on the schedule as of yet. I’ve contacted Russell several times only to be told it would be done before the end of that day- but no follow through and no scheduling.
I finally contacted the home warranty company. They are attempting to get Sevier to get me on the scheduled to get this issue resolved. So far no response.
We do not like leaving bad reviews, especially when it’s a small local business. So that is why you exercise patients and try to give them as much leeway as possible. But when the company (Sevier) doesn’t even attempt to communicate with you then it’s hard to continue to work with them.
They should of had a job supervisor or someone qualified do a quality check when the job was completed in order to see if anything was left undone. Had that been done this would have never been an after-the-fact issue.
We’ll be posting this same review on the other main social media boards (as well) so as to assist others in their selections of HVAC companies.
We’ll be happy to update this review with a more positive twist if in fact Sevier makes it right.
Update: we’ll Sevier basically ghosted us after after trying to get them to put us on the schedule for the “unfinished job” I.e. attaching ducts that were never reconnected. Our repeated calls to the home warranty company proved successful as Sevier did end up sending someone out and they did finally do the work.

Sevier HVAC tech (Nick) did a great job getting our AC unit back to operational status. He was very through in trouble shooting the issue and respectful of our home. Thanks for sending Nick as our tech

I need the less than zero star rating option. BBB rating is F.
My best advice to American Home Shield customers is to not accept assignment of your HVAC work order to Sevier Climate control. I should have complained to AHS when it took over a year to complete a claim for minor ductwork replacement.
Instead I kept using them for spring and fall system check ups in order to not need AHS work orders. This year Russell Sevier checked my AC, pronounced everything fine and sold me a chemical cleaning for condenser, for extra $185. Didn’t open the cabinet and remove leaves and pine needles, just sprayed something and hosed it out. Then I asked him to install a soft start because I have whole house generator. He let me believe that’s what he did. Two weeks later the capacitor died. When it was replaced, by someone else, I saw how bad it looked and that it is literally right against the new soft start.
No possible way he could have accidentally overlooked the condition of the capacitor, twice because he ignored it during AC check also.
I asked him to provide product info for soft start. That’s when I learned he did not install what I asked for, expected and assumed had been done. He installed a hard start kit, which is not the same. His response was that he had “dealings with generator installers and a hard start was all they ever asked for”.
When I called him out about the fact that he deceived a customer he went into an epic, comical, defensive meltdown. He finally said “it was a miss communication”(his spelling, not mine) and asked if I wanted a refund. Surprise surprise, it’s two months later and no refund, no apology, no responsibility for his actions and attitude. Russell Sevier has proven to me that he is unethical, incompetent, unprofessional, untrustworthy , doesn’t comprehend customer service or communication and is mighty self important.
Beware!!! And demand a different contractor when using AHS.

Went through AHS and was told they needed to order a piece 4 days ago. They told me they would give me a call yesterday and I heard nothing. I called them back today and they told me they would give me a call back and still nothing. They never answer their phone. It's been hot and miserable in my house and I have a toddler.

Jake our service tech was absolutely awesome. Fixed our A/C quick. Awesome response and service. Peacemaker Coffee Company

The best AC company I have used ever! Most of it had to do with the customer service. The technician Josh was truly amazing! He was timely, friendly and very reasonable. I did not feel like I was taken advantage of or treated unfairly. He was very honest and upfront! We need more companies like this in the Conroe area!

I was introduced to Sevier Climate Control through my home warranty plan. My system is old and it seems as though it needs some sort of repair least once a year. This company has worked on my unit for three of those occurrences. Each time everything has gone very well. Most recently they sent a tech named Russell. He was great! He had over 20 years of experience. He knew right away what the problem was and had the necessary part with him so that we were up and running in no time. He was also quiet nice and took the time to explain to us what he was doing. Russell, you rock!

Sevier Climate Control REALLY SAVED THE DAY!!! Woke up this morning sweating and stressed!!! Called Sevier Climate Control and they came out and fixed us up.. Super FAST AND FRIENDLY!!!! Will definitely be referring them to all my friends and family

Josh is an outstanding HVAC systems technician - extremely knowledgeable and solution-oriented. I really appreciate his simple explanation in layman terms what the issue is and the solutions available. As long as Josh is at Sevier, they are our HVAC firm of choice!

American Home Shield chose this company for us. Technician Matt was very kind and helpful. Secretary who answers the calls was rude and unhelpful, would not follow up with AHS even though that’s what was needed.

I DO NOT RECOMMEND THEM. I had more than 5 visits between technicians and specialists and each visit was a different diagnosis. I was without air conditioning at home for more than a month. This company is a nightmare. 😡

Josh did an excellent job. My AC does not blow cold air for weeks and it was fix in just in three days. Visited one day to troubleshoot, came back in two days with motor part to replace. AC very cold now.