Reviews of local pros in Spring, Texas

They are dedicated. No quit in these guys. This comment box isn’t big enough for me to list the number of problems that my pool has had. Superior pool brought answers for all the problems. Now I have a pool that works and problem free (knock on wood)!! In the end, they have given me the highest level of service possible with a great, friendly attitude!!

I've used Superior Pool for more than 10 years. They do weekly cleaning as well as maintain and repair / replace pumps, valves, and other equipment as needed. They have always given a good price with great service. I've had no problems.

I have been a customer of superior pools for 10years and I have always been happy with their services. They are reliable and very easy to work with. They are always happy to help and super friendly.

I recommend them whole-heartedly!!

Superior Pool & Spa Services,
Nick, Jennifer, Gracie and Technicians,
For years we have enjoyed your support and services to keep our Pool and Its Equipments
in its best working order.
I strongly recommend your services based on this “Our Outstanding Experience!
Jozeph J Aarts

Nick and his entire team have taken care of all my pool needs for many years. They are caring and responsive every time I have an issue. I highly recommend Superior Pool & Spa.

Company is so supportive to my needs! Hugo comes each Monday morning and cleans the pool. If I notice something, I’ll call Jenn or Gracie and Nick will come to check in the problem. I have used Superior for over 6 years! They provide excellent and professional services.

I’ve had Nick and his team service my pool for over twenty years. The customer service and responsiveness have been outstanding. This includes multiple freeze issues and equipment replacement. Weekly service (Jay, especially is terrific) is great and we have a lot of leaves dropping. Jennifer in the office is also outstanding!!!

Superior Pool & Spa Services has taken care of my Woodlands pool for 17+ years, and I am thrilled with their service. From weekly cleaning to pool resurfacing, pump and filter maintenance to controlling pesky leaks, Nick Casserly and his team have been responsive, timely, and efficient with everything I've asked them to do. Bottom line: I feel like I get my money's worth with Superior Pool & Spa Svcs, and I love their "we'll take care of it for you" attitude.

I highly recommend Superior Pool & Spa Services. They are professional and courteous. I recently had them service my 10 year old pool / spa systems. They provided prompt service, quickly identified the issues, ordered the parts and had my systems up and running in just a couple of days. The pricing was transparent and fair. They even offered me a discount for being a Military Veteran.

Superior Pool & Services is definitely a cut above other companies providing pool services in The Woodlands area. I have used their services for over 12 years uninterrupted Their staffs are very well trained, attentive to the client’s needs and always looking for the best solution to the client’s pool care. Nick and his support staffs Jennifer and Gracie are on top of the game and my pool guy Jessie is one of the best I have come across in my many years as pool owner in Texas and California. They are celebrating 40 years in the pool business which is a testament to their superior quality and savvy as to how to run a business. I highly recommend them.

⭐⭐⭐⭐⭐
I recently contacted Superior to help clean my new pool and address some issues left behind by the original contractor. From start to finish, they have been incredibly helpful in identifying all the problems and coordinating the necessary repairs. Their staff and support contractors are knowledgeable, professional, and reliable. Thanks to Superior, my pool is now in perfect condition. I highly recommend them for anyone in need of pool services!

Nick Casserly’s company has built 2 pools for me over the years. His design work and attention to detail is unsurpassed. He also provides excellent to include weekly cleaning. I would highly recommend Superior Pool and Spa for any of your pool and spa requirements.

I have Jorge as my cleaner and he is always very vigilant in his work. He spends the time and care to ensure the job is done. He doesn't just come in for 10 minutes and run off like the other pool cleaners I have had over the years. Humberto, the owner, always communicates when there is a mechanical issue for approval before he commences any repairs or replacements.

Humberto is always super responsive no matter what time and day I contact him!! Highly recommend this company for all your pool needs. I recently bought a house with a pool and Humberto and his team answered all the questions I had and fixed all issues and got my pool looking amazing!

Terrible experience with this company. This company cannot be trusted. If you have the time to spend to follow up with them constantly then maybe it's worth the savings. Otherwise, if you "trust'" that they will do their job and actually come, then expect your pool to look like a frog pond when you get home from vacation.

Also, the technician that serviced our pool did not speak a word of English. I would expect them to at least speak a few words pertaining to the pool and the job they are doing.

Do yourself a favor and go with another company even they cost a little more. Your pool will thank you.

*****

Update: the photos posted were taken 2 weeks AFTER the "repair" was completed. In fact, it seems the repair was never completed properly.

And the offer to "recover" our pool should have been extended immediately when your technician did a visit while my wife was attempting to clean the pool herself. Instead your technician told her (in Spanish of course) that he did not have time to address the pool or her concerns. Even after calling a friend to translate, no care was shown or given.

Your offer to recover the pool was only extended after this review.

Sorry, this is not how you run a business and I feel sorry foe anyone else who uses your company.

They worked really well with my HOME Warranty company… they recommended that my pool motor be changed out, they got it done very quickly and now my pool motor doesn’t make any noise!

Humberto and his team are a very professional pool cleaning company. They are efficient and have done quality work for our pool. We are blessed to have Woodlands Pool Experts clean our pool. Thank you Humberto and team!

Excellent service. Always arrive when they say they will be here on our scheduled day. And on the two occasions when they had to reschedule, they gave us ample notice ahead of time and were promptly here the following day. I would highly recommend with 5 Stars!

I made an appointment with Humberto a week before to come look at my pool and give me a bid. I had a bad experience with my previous service and I wanted to talk to the owner and have him put eyes on the complicated system. I’m an out of town owner with a brand new pool and a very high tech system. Humberto, the owner, did not show for the appointment. I should have walked away right there. Instead he sent one of his workers, Rigo. I don’ speak Spanish and Rigo struggles with English. It was a terrible start to the relationship but I was promised that they would call a rep for Pentair and they would be educated on the system. I hired them because I needed to return to Florida. I paid them on September 10 for service for that month. Rigo came out and cleaned the filters and then that is the last time my pool was cleaned. The kid that was sent was throwing chlorine tabs in my skimmer and not cleaning because I have a self cleaning pool and he thought he could get away with it. There is more to the story but the bottom line was that I was lied to and then when I gave them another chance their ineptness continued. I fired them October 1 and I was charged again on October 6. They subsequently refunded my October 1 payment but kept the money for the month that they didn’t even clean. Dishonest is all I can say. I depend on reviews and I feel there is something fishy about all these rave reviews. Buyer be warned.

We rely on Riqo and The Woodlands Pool Experts for all of our pool needs! We thought we could do it on our own and let's just say Riqo had to bring our pool back to life🤭😆 We are so appreciative of all of his help and would recommend them every time!

After Harvey we were having trouble getting our pool right again. We called Woodlands Pool Expert and started weekly service with them. They came everyday until the pool was back to normal no additional charge. We highly recommend them for your pool needs.