Reviews of local pros in Spring, Texas

I’ve used several pool service companies over the past 11 years in The Woodlands and Humberto and crew are definitely proving to be the best. They have provided my pool service/maintenance for three years now and I am very satisfied with the quality of their work and work ethic. Their prices are lower than most and they provide all chemicals so I don’t have to worry about running by the pool store anymore. Humberto is ALWAYS quick to respond to my texts if I have any questions or issues. They are professional, prompt and courteous. All of the pool maintenance guys are great and they have every aspect of maintenance and repair covered from routine weekly pool service and filter cleaning to the repair and/or installation of equipment. What else can I say, just give them an opportunity to help you and I promise you won’t regret it!

We have been using The Woodlands Pool Experts for approximately 3 months and have been very pleased with their service. We had an issue with algae that kept coming back and the owner, Humberto, came over to personally oversee the issue to ensure the algae issue was properly addressed (and since then, our pool has been in perfect condition!). We love to support local businesses and this one is definitely 5-star! Highly recommend!

Stay away from them! I have really bad experience with them. I am quite busy so I just let it slip. They do not clean well, but now I noticed that they bill me for no-shows! I was at home this afternoon and saw no one at my pool. But I still received an email letting me know the service was done. The pool is dirty and there is no way I just didn’t see the pool guy work at the pool. See the picture! I just took it today after seeing the email from them! Last Thursday was the same situation. I thought I just missed them. While the pool as not clean, I thought it was due to the storm. I have not seen those service tags they leave on my back door either for a while. My pool is severely damaged due to poor cleaning. They told me it was because the pool construction company didn’t do a proper job. But I didn’t have any problem before they took over the service. I am too embarrassed to even post the pictures of the damaged parts of the pool. Served me right by being too lazy to deal with it properly.

Our pool has been maintained by Woodlands Pool Experts for 4 years with exceptional service. Weekly care, they promptly notify and reschedule if there is any reason to change, mostly weather related. Same technician: experienced and reliable, this has built confidence and security for someone coming at home, door closed, dog protected. Open communication with tech and manager, rapid response if there is any concern to take care of. Our pool has not built algae anymore, pool and equipment have been protected and running smoothly with their service. CP Sterling Ridge The Woodlands.

I have a wonderful service relationship with them. Very prompt and professional.
Also, they always give the right advice for your pool service.
I will recommend any first time pool owner and also existing pool owners for a stress worry service.

I’m very pleased to say that the service here is great. The technicians do a great job and will address any issues and concerns right away.

Humberto, the owner of The Woodlands Pool Experts has been wonderful to work with. He has been very prompt with responding to our queries and the service provided by them are impeccable. Jesu, our technician, is truly very diligent, sincere, accommodating, very expert, knows what he’s doing, and is a very responsible person. We love our experience with these guys and we have already referred many of our friends to avail their services. We would highly recommend The Woodlands Pool Experts to anyone. They are trustworthy.

The scheduling process was seamless, and the crew arrived right on time. Woodlands Pool Experts made our pool look showroom-ready before our backyard party—guests couldn’t stop complimenting it!

I was blown away by how quickly Woodlands Pool Experts identified a hidden leak that other companies missed. Their techs are sharp, honest, and incredibly thorough. They saved us time, money, and stress!

We have used WPE for several months now to perform weekly maintenance as well as larger filter cleanings. They are consistent, professional, and keep our saltwater pool looking great! The owner is also very responsive and willing to help answer our questions that crop up, such as winterization concerns. Highly recommend WPE

We've been really impressed with their service—always accessible, professional, and reliable. Our pool hasn’t looked this clear in a long time. Highly recommend them for anyone looking for quality pool management and maintenance.

After a storm left our pool a mess, Woodlands Pool Experts showed up fast and handled everything with care. They restored the water quality and even gave helpful tips for future maintenance. Top-tier service all around!

Great service … great value. Humberto was very easy to work with and very responsive
Tech came out for any issues and gave estimate before fixing anything only after my approval. My pool is still looking beautiful even during the pollen weeks when I heard so many of my friends irritated with green pools. I would definitely recommend this company !!!

They have always been immediately responsive to my concerns and pool issues. They dispatch tech quickly to handle all problems. My pool filter needed replacement and the manager ensured it was done promptly and correctly- by him personally!

I cannot say enough good things about my experience with Woodlands Pool Experts.
In an effort to save a few $$ the HOA where I live moved from WPE to another pool maintenance contractor... and how sorry I am that they did that!!
All it took was one call to Humberto and he made sure that all work was done to restore the pool at a very reasonable price.
I was left with a very good feeling that business was being conducted in very good faith because he did not "nickel & dime" me when a little more vacuuming was needed.
Also a big "thumbs up" to Emma and Antonio for doing their perspective jobs very well.
I WOULD MOST DEFINITELY RECOMMEND!!!

I recently moved to the area and never owned a pool before. I called many businesses and not only did Humberto answer he personally showed up and we scheduled times and prices(better than others? For service. My pool guy George is always professional and polite and even helped me diagnose a faulty copacitor. I highly recommend Woodlands pool experts. Thank you so much

Good work and clean pools. Iam a very satisfied customer and I recommend their services to anyone who likes their pool cleaned and all parts serviced weekly. They keep my pool safe and beautiful at the same time. Excellent Business

Update 10/8/22:
I have to update my review to give the owner Humberto credit. He came out personally to supervise the cleaning after my complaints about the pool being green. He also did not charge for services from September given the shape of the pool. It now looks great/as it should. Hopefully the technician maintains it to the same quality as when Humbeto was here to supervise.

Initially this company was great. Unfortunately, in this post Covid world most service companies start off great and hit a wall. They are no exception. I have been getting weekly service with an increasingly green and dirty pool. They recommended and cleaning and pump repairs which it did for a total of +3000 with a WORSE looking pool after service. The tech very often left his trash from repairs in my back yard. They office and owner were responsive to my complaints but unfortunately my pool still looks terrible.

We couldn’t be happier with Woodlands Pool Experts!

They’ve been taking care of our pool for a while now, and honestly, it’s never looked better. The water is always crystal clear, and they’re so consistent and dependable — rain or shine, they show up and do an amazing job.

What I really appreciate is how easy they are to communicate with. If I ever have a question or notice something off, they respond quickly and take care of it right away. You can tell they actually care about their work and their customers, which is rare these days.

It’s such a relief not having to worry about the pool anymore. I completely trust them and recommend Woodlands Pool Experts to anyone who wants great service and peace of mind.

We are extremely satisfied with The Woodlands Pool Experts.
Always on time and doing an excellent job maintaining our pool neat!!
Staff is knowledgeable and friendly, and the customer service that Avril provides is excellent! Always answers all my questions and keeps track of my service needs.
I recommend this company 💯 percent.
Thanks Woodlands Pools .

Bennet was excellent. Quick on communication. Gutters look great. Recommended!