Water Damage Restoration reviews in Stafford, Texas

5.0 based on 227 reviews Back to the listing
    5

    Outstanding Service from DRYmedic!
    From start to finish, DRYmedic truly exceeded all expectations. Water damage can strike unexpectedly, and when it does, it's hard to know where to turn. But with Kurt, Rob, and their incredible team, you can rest easy knowing you're in good hands. As the owners, Kurt and Rob genuinely care about their customers. They take the time to understand your needs, provide compassionate support, and guide you through every step of the process—whether it's managing the insurance claim or ensuring your home is properly restored. Their professionalism, trustworthiness, and reliability make them a standout in the restoration industry. I'm beyond grateful for their expertise and would recommend DRYmedic without hesitation!

    5

    Special shoutout to Kurt and Rob—they’re fantastic! Excellent communication, timely service, and great quality of work. We’ll definitely be using them again for future needs. Highly recommend—10/10.

    5

    Kurt and Rob did an incredible restoration on my home and truly brought it back to life. I was in such a tough spot because of the builder who originally built my house. I even had mold forming on the front side. They came in, worked efficiently with my insurance company, refused to take no for an answer, and went above and beyond to get my claim fully covered. Their communication was constant, their professionalism unmatched, and their results exceeded every expectation. If I could give them more than five stars, I absolutely would. They are forever recommended in my book. 🙌🏽💯

    5

    Excellent service; after discovering an accidental spill I called DRYmedic and spoke to Kurt, the owner, who was super helpful and honest on the phone. His team came within 48 hours and quickly and easily resolved our problem. Highly recommend this company and their team!

    5

    Drymedic took the time to thoroughly explain their process. Comparing them to two other mold companies, Drymedic was by far the best, not only in price but also in the quality of their work. The other two companies failed to address a vital part of mold remediation: containing the treated areas and they didn't use commercial dehumidifiers before mold removal. Most people aren't aware of how proper mold remediation should be done, and it's a shame that many companies exploit this lack of knowledge. I hope that anyone needing mold remediation does their research and calls Drymedic! Highly recommended! Drymedic treats you like a person, not just a number! Thank you, Rob and Kurt!

    5

    Incredibly personable company, straightforward action and fast! Rob, the owner, came out on a Saturday to give me a free quote, and his guys were at my house the following week. He also called me personally after the work was completed to check on things. It’s obvious this company has great values with a high emphasis on customer service.

    5

    We had a great experience with DryMedic from start to finish. The team was very professional, punctual, and took the time to explain everything clearly instead of trying to scare us or upsell unnecessary work.

    The work was done efficiently and the house was left clean afterward. Communication throughout the process was excellent, and they made a stressful situation much easier to deal with.

    If you’re looking for a company that is knowledgeable, transparent, and trustworthy, I would definitely recommend them.

    4

    Drymedic provides a high quality service from start to finish. We found that their rep was on time & had a good grasp on our mold situation. The proposal was much more thorough than the other competitors. Even though their price was significantly higher than the others, we would come out better with their attention to detail. The crew was prompt, super friendly & did a terrific job. We tested negative for mold after using their service. We only had one issue & that was that our hvac plenum had been left open at the end of the job. This was easily remedied.

    5

    I cannot say enough about the incredible team at DRYmedic Sugarland, Texas. While away on a weekend trip, I came home late at night to find my entire basement completely flooded—so much was damaged and ruined, it was a total nightmare.

    I searched for companies in the area that had 24/7 service and called DRYmedic and they were at my door in less than an hour! From the moment they arrived, their team brought reassurance and calm to the chaos. They walked me through every step, explained what needed to be done, and gave me confidence that my home could be restored.

    Even the restoration process was nothing short of amazing. They handled everything with professionalism and care—from the cleanup to the repairs. Their support made an overwhelming experience manageable, and they even guided me through the insurance claims process!

    And the results? Better than I could've imagined - I swear my home looks better than it did before the flood! If you ever face an emergency like I did, this is the team you want by your side. Fast, professional, and truly lifesaving service—Five stars all the way!

    5

    DRYmedic team was extremely thorough, professional and responsive. They made quick but comprehensive work of the needed mold remediation and explained all their work along the way. Would definitely use them again. All work and costs as promised.

    5

    I had an excellent experience working with DRYmedic Restoration Services on both mold remediation and make-ready repairs at my condo. From the initial assessment through final reconstruction, the team was responsive, professional, and detail-oriented.

    They followed the mold remediation protocol carefully, kept the work areas clean, and clearly explained each step of the process. After remediation, they completed reconstruction work including drywall repair, shower pan replacement, and finish restoration to a very high standard. The workmanship was solid, and they addressed underlying issues rather than just cosmetic fixes.

    Communication was consistent throughout the project, and timelines were handled efficiently. I appreciated their transparency, documentation, and overall professionalism.

    Expenses were also reasonable throughout the process and forthcoming. I would confidently recommend them to anyone needing restoration, remediation, or reconstruction services.

    5

    The best experience we’ve had.

    5

    I’m in the real estate business and Chris is my go to with Mold Remediation. I highly recommend him.

    5

    Best price
    Honest assessment, reviewed some other quotes and didn’t up sell parts I didn’t need.
    Very happy with the services.

    1

    When they completed the work, it was $600 more than I thought. I expressed this and they said this is how much it cost. Then I was out of town for a week. On the 8th day after I received the bill, I went ahead and paid my bill. Also on the 8th day, they called an acquaintance of mine to try to get me to pay my bill (already paid). I was called by another unrelated person like a bill collector to pay a bill only 8 days after i received it. Totally unprofessional.

    5

    Restoration ResQ was highly recommended by a friend who used them ~ we needed our A/C ducts cleaned and they did a fantastic job! We live in an older home ~ their thorough cleaning made a huge difference in our air quality. So glad we found them!

    5

    JR and his crew did a great job cleaning our vents and cleaning up after themselves! This is the second time we have use them. With the high humidity in Houston, you really have to get your vents cleaned regularly. It has made a huge difference in the amount of dust in the house and also really helped our allergies. The office staff is very helpful and pleasant to work with.