Home Services reviews in Sugar Land, Texas

4.5 based on 613 reviews Back to the listing
    5

    Today’s experience with Bernadette was fantastic. She was personable, informative, and efficient. My interactions with the service manager (Blake) and with Deborah have also been great. There was a mixup earlier in my service plan with the back yard not being treated, but since that was resolved, I’ve been pleased with the service.

    5

    Brock did a thorough job of applying a fungal treatment. I talked with him through my Ring doorbell. Brock was polite, professional and provided information about what he was doing. Thank you for your excellent service.

    4

    My lawn and trees look so much better since using TruGreen, and they always notify me before service, which makes things smooth. The only downside is communication — it’s hard to reach your account manager directly, and customer service sometimes gives advice or prices without knowing your property. I had to make several calls just to get the right person for an aeration request. Great results, but access to your account manager would improve the experience.

    1

    Not sure what part of the "NO SOLICITING / SALESMEN" part of my sign - right next to the doorbell they rang - your door to door salesmen didn't understand on March 21st. If they can't read or respect a basic courtesy sign, then I have little confidence in their ability to execute upon a lawncare plan.

    [added after TruGreen response] - in addition to not reading "no soliciting" signs, you clearly don't read reviews either.

    1

    **Update - I've submitted the information as the response from owner asks and nothing - no call, no response - its a joke. You cant get to a local real person - I've also called the number and spoken to representatives 3 times and all say they will escalate, but no one has reached out.

    My lawn was green and largely healthy. I water 3x week. Team came out and I pointed out some very minor areas that I wanted a recommendation to fix - they said we can spray some additional fertilizer. This resulted in turning my entire lawn brown. My grass was green and looked like the lawn next door prior to the treatment and they ruined it and I can't get anyone to come out and evaluate and fix it. The staff is not trained and doesn't know what to do

    1

    Signed up last weekend. First 2 services were scheduled back-to-back days this week. No one showed up yet I received service call notifications saying service was completed on both days. Thankfully I worked from home both days and knew no one showed up. Double-checked my cameras before calling and firing them.

    5

    Joel C is a great technician. He is friendly, knowledgeable and works hard to tackle the problem. He has helped my yard a lot.

    5

    Ken Miller has been servicing our lawn for a few months now and he has consistently shown up as a consummate lawn care professional. Each time he educates me on my lawn and the services he will be providing so we can be well informed. I’m pleased with not only the service that he provides but also the progress of our lawn.

    5

    I have been using the Simpson team for more than 10 years to take care of my tree trimming needs, and would highly recommend them. They are very professional, do great work, and are very safety conscious.

    5

    Simpsons tree service is professional and they operate in a safe manner. They leave the area spotless.
    Cammy is so friendly and provides excellent customer service.
    Great value! Give them a call. You won't be disappointed.

    5

    The crew was courteous, knowledgeable, efficient, and worked like a well trained team. Great experience from initial estimate to final clean up!

    5

    Best tree service in Sugar Land. All trimmings are hauled away. Trees look good and retain their natural shape. Over the years, Simpson has removed or pruned just about every tree in my yard.

    5

    Two large trees needed trimming in my front yard. Simpsons Tree Service got the job done in about an hour and for a very reasonable price. They also cleaned up all the refuse. I highly recommend Simpsons Tree Service.

    5

    These folks know how to do business. They’re very efficient and extremely polite. They check with you after they are done and they leave the work area spotless.

    5

    The crew came when we were told they would come. The job, which was not easy, was done efficiently, the after the job cleanup was done perfectly.
    What I didn't expect was the crew would also clean up the pile of branches and leaves that we had left at the property edge. They cleaned it up and didn't stick around for a thank you.
    I should have paid closer attention.
    Thank you!!

    5

    I can't say enough positive things about Simpson's Tree Service. From the moment I contacted them for an estimate to the completion of the project, their team impressed me with their professionalism and expertise.

    First and foremost, the staff at Simpson's Tree Service were incredibly friendly and patient. They took the time to listen to my needs and answered all of my questions in a clear and concise manner. Their knowledge and experience in tree care was evident, and they provided helpful recommendations to ensure the health and longevity of my trees.

    Once the project began, the team worked diligently and efficiently to complete the job. They were respectful of my property and took great care to avoid any damage to surrounding structures. The attention to detail was remarkable, as they carefully trimmed and pruned each tree to enhance their overall aesthetic appeal.

    What truly stood out to me was how gentle and considerate the Simpson's Tree Service team was throughout the entire process. They understood that trees are living organisms and approached their work with the utmost care and respect. It was evident that preserving the health and well-being of my trees was their top priority.

    I cannot recommend Simpson's Tree Service enough. Their friendly, patient, and expert approach to tree care is unparalleled. If you're looking for a trustworthy and reliable tree service, look no further than Simpson's Tree Service. They will exceed your expectations and leave you with beautiful, healthy trees.

    J&C Steffek

    5

    Simpson’s Tree Service is great! We have used them multiple times and they do a great job with our trees. They are very professional, quick, and fairly priced. We will definitely use them again!!

    5

    Great service - I highly recommend Simpson's Tree Service. Called for estimate on tree trimming and had estimate the same day. Work was performed about a week later. Showed up with large professional crew, performed the work very quickly and cleaned up everything afterwards. I was very impressed and will use them again when needed.

    5

    We recently hired Simpson's Tree Service to trim the trees in my front and backyard along with tree/stump removal, and we could not be more pleased with the results. This is the second time we have used Simpson's service and as always, the team was extremely professional and efficient, completing the job in a timely manner while also ensuring that everything was done to my satisfaction.

    From the initial consultation to the final cleanup, Simpson's Tree Service demonstrated an elevated level of expertise and attention to detail. In fact, Simpson’s clean-up was so thorough, you could not tell they were ever here. They were able to address all of our concerns and provided valuable recommendations for maintaining the health and aesthetics of our trees.

    Not only did they exceed our expectations with their exceptional service, but their pricing was also very reasonable. We highly recommend Simpson's Tree Service to anyone in need of tree care services. Thank you for your outstanding work!

    J&C Steffek

    5

    When you need professional tree service, Simpson's is the one to contact in the Sugar Land area for best results and value. It has long-time, seasoned employees and is credentialed to get the job estimated, started and completed with the customer in mind.

    5

    Simpson’s Tree Service is always great to work with. They are timely, efficient, and always clean up as if no one has been there. They are very reasonable with their costs. I would highly recommend them.