Reviews of local pros in Sunset Valley, Texas

Dan was efficient and very helpful cutting up our ice storm debris.

This company is completely inexperienced and has no business in the tree trimming industry as you can tell from the pictures provide.
Along with having my trees trimmed, my yard was completely destroyed, my driveway was scratched, and debris was left all over the property. After asking the owner to come back and clean up the mess before giving him full payment, he chose to freak out on me because he simply couldn't sweep up the yard & pick up his tractor from my property.
This owner is completely unstable and possibly a using addict. All he needed to do was clean up his mess, pick up his equipment, and get paid.

Not that hard......

Well, he chose to tell me my money is no good and threaten me. So what am I supposed to do? The answer is, Inform you all of this Tree trimming con artist and NOT to use this business.

I purchased a new toilet with install over a week ago. I was told that it might take up to 2 days for the installer to contact me. After 8 days and several calls to both Home Depot and the installer, still not installed. Very bad customer service on both sides. Instead of help all I got was excuses. I just cancelled my install and will take my business elsewhere. I hope they really refund the $175 installation fee I paid.

We’ve had a service contract for a long time but luckily never needed heater repair until recently. Caden called ahead while on the way, did a diagnostic check, and fixed our heater—all within three hours of our first call. He explained what the issue was, which matched what I thought, and replaced the faulty part. There were no hidden charges or attempts to sell us anything unnecessary. Caden did suggest an upgrade to make our heating system more efficient, which we’ve scheduled, but there was no pressure—just a helpful recommendation, especially since our heater had trouble keeping up during some really cold days. His advice made sense and should help lower our power bills next winter. Overall, Caden was professional, friendly, and quick.

my ac unit stopped working during some really cold weather. i called comfort masters heating & air conditioning and talked to tucker about getting a new unit. he gave me a good price and was very helpful through the whole process. when there was a delay with shipping, tucker quickly found another distributor and made sure i got the unit the same day. he even helped me load it up and said he’d always be available if i needed anything else. tucker was super friendly and professional. i highly recommend them for any ac repair or heating needs.

I woke up to no heat in the house on Saturday morning. Tucker came out quickly and took a look at my boiler. With his years of heater repair experience, he figured out the problem in just a few minutes. Tucker also noticed the circulating pump wasn't working well and explained everything to me in simple terms, showing me exactly what was wrong. He installed a new pump and igniter for the boiler, and had the heat working again in a few hours. Tucker was very professional and clearly explained the costs for parts and labor before starting. He also gave me helpful tips about regular maintenance for my heater system. I’ll definitely call again next time I need help with my heating in Sunset Valley!

From the first quote to the last day of installation, my experience was fantastic! The installation went smoothly, and they made sure our home was as clean as when they arrived. They were also very supportive in helping us get the rebate. Tucker, the lead installer, did a great job explaining the system and how easy it is to use. We are extremely happy with our new AC system and would highly recommend it to anyone considering air conditioning services.

about 2.5 years ago, we called comfort masters heating & air conditioning when we wanted central ac installed in our home. other companies told us it couldn't be done because of our house style, but tucker figured out a way to make it work. now our home stays cool even on really hot days. this morning, our heat wouldn't turn on, so we called again. tucker came out right away, even on a sunday, and got our furnace working before the house got too cold. he is friendly, always on time, and really cares about helping customers. highly recommend for any ac repair or heating needs!

We had a full furnace system put in, along with new ductwork, by Comfort Masters Heating & Air Conditioning. The price was the best we could find in Sunset Valley. When I called, Eli came out the same day to give an estimate and explained our options clearly. Less than a week later, the team installed both the ductwork and furnace. A few months afterwards, I called again to have a heat pump added, and everything has been working great since then. The crew was very efficient, knew what they were doing, and handled the job quickly and professionally. I highly recommend them—they did a fantastic job.

10 stars! These fellows are top-notch in the furnace repair industry! Logan always delivers on his promises. He's consistently considerate and courteous. I couldn't be more thrilled with the furnace installation. Eli and Tucker didn't just do an amazing job, they were incredibly kind and respectful too! I'm usually quite critical of those working in my home, but these guys nailed it. Such a tidy job! They just completed a ductless heat/AC unit installation, and I'm already planning to schedule them for another project. It's fantastic to have such trust in a furnace repair team. Don't even think of calling anyone else! Their prices are absolutely competitive, and their service is unbeatable! Once you meet Logan, you'll know you've made the right choice! I can't praise my experience with this furnace repair team enough!

We reached out to several local businesses for a quote on a new heating system. Our goal was to install a back-up system that could work in tandem with our outdoor wood furnace, which has served as our main source of heat for 20 years. We received a response only from one company, which immediately set them apart from the others. Logan's team was a pleasure to work with and they provided excellent service. The process of installing a new propane furnace was seamless and the results were satisfactory. The cost was also reasonable. Without hesitation, I would recommend their heater repair services and intend to continue utilizing them in the future. Great job, guys!

Working with Comfort Masters Heating & Air Conditioning is always a delight. I've had them maintain my aged HVAC system several times, and they never pushed me into getting a whole new system when minor repairs were adequate. Eventually, the time came to replace my old system, and I contacted them for the installation of a new furnace and air conditioner. From previous dealings, I knew that Logan operates with honesty and wouldn't attempt to upsell me on unnecessary items. Their rates are more affordable than the competition, and the installation was done professionally and promptly in Sunset Valley. I can't recommend them enough!

Ralph from Comfort Masters Heating & Air Conditioning came by to take care of an issue, and he did a fantastic job. Not only did he fix the problem, but he also completed the annual maintenance on both of our HVAC units. We've always been able to count on their quick response and knowledgeable technicians who are familiar with our system and make sure everything runs smoothly while preventing future issues. I highly recommend them for anyone needing HVAC services or repairs. We wouldn't choose anyone else.

This past spring, I made the decision to upgrade from propane to gas appliances. I received recommendations for two different companies from folks in my area. Unsure of which to choose, I reached out to both. One company came to assess my current installation the very same day, while the other took three days to get back to me. I opted for the company that responded quickly. My experience with them was excellent. They arrived on time to install my new furnace and water heater, completing the job as promised. They even tested the furnace to ensure everything was running smoothly before leaving. I’m really enjoying my new water heater and am very pleased that I chose the company that acted promptly.

about a month ago, caden came out to check on my 18-year-old ac unit. the thermostat, fan, and compressor all seemed fine, but the air coming out was still warm. caden quickly figured out what was wrong and got everything working so nice, cold air was blowing inside again. he also took time to adjust the vents around my house for better airflow. after i mentioned past repairs, he even called to check if any of the recent work might still be under warranty, which really impressed me. caden patiently explained everything and shared tips on how to keep my ac unit running well, especially with the texas heat. he even stopped by the next day to make sure everything was still working perfectly. i feel confident comfort masters heating & air conditioning truly care about their customers and always keep our needs in mind. after a month, my ac is still cooling great!

I am extremely satisfied with my interaction regarding my heater repair needs. My heater broke down on a chilly Saturday evening. Fortunately, I was able to contact the head of the team, Ralph, who graciously took the time to come out that very evening to inspect it. Ralph managed to get the unit running sufficiently to last through the weekend, and he set up a follow-up appointment for Monday to carry out a more detailed assessment and part replacements. My heater was roughly eight years old, leaking coolant, and had some faulty electrical components. So, instead of fixing it, I decided to have it replaced. The team came out to Sunset Valley and replaced both the indoor and outdoor units. In addition, they custom-made a new air intake to accommodate a larger unit. All the work was executed professionally. When you schedule an appointment with this team, they coordinate a time that suits you and even send a text message when the technician is on their way. They are punctual too. The technician assigned to me was Jeffrey, and he embodied professionalism throughout the process. As the work was nearing completion, Ralph returned to confirm that everything had been carried out to my complete satisfaction. Another bonus is that they handle all the warranty paperwork for you, eliminating any added stress. Overall, I had a very positive experience. I would strongly recommend this team to anyone in need of heater repair or related services.

I contacted this company for the first time when we had a sudden problem with our heater. They were very friendly and got me an appointment the same day! Caden, the technician, arrived and was professional, responsive, and respectful. He replaced our boiler and fixed several other heater issues, explaining everything in a clear and knowledgeable way. He finished the repairs the same day and even returned the next day to check on another concern, without any extra charge. I highly recommend them for any heater or HVAC problems—the customer service is excellent and I will definitely use their services again!

From beginning to end, our experience with Comfort Masters Heating & Air Conditioning was outstanding. Our furnace started making a loud noise one early morning when the outside temperature dropped to -7 degrees. We contacted them at 8:00, and by 9:30, a skilled and professional technician arrived. He quickly diagnosed the issue. After checking to see if the necessary part was in stock, he went to pick it up and returned promptly. He made the repairs expertly and answered all our questions about the process with respect. By 10:45, we had heat and peace of mind once more. We highly recommend them and will definitely reach out for any future heating needs.

From start to finish, I was impressed by the high quality work of Comfort Masters Heating & Air Conditioning. Caden, the technician, really knows everything about heat pumps and helped me choose the most cost-effective option for my home instead of pushing more expensive systems. He also explained the rebate programs and federal tax credits clearly. The office staff made it easy to handle all the paperwork for reimbursements. This is my second heat pump installation with them, and their service and installation can’t be beat. They even have their own electrician, which made the whole process smooth. Their warranty agreement is excellent, and it includes cleaning for your units, which is a great bonus.

We have relied on this furnace repair company for many years, and once again, they did an amazing job. One of our furnaces stopped working right before a holiday. I called and Logan returned my call within minutes to find out what was wrong. It turned out that after a power outage from strong winds, one of our furnace zones wouldn’t start up. Since we have three zones, it wasn’t urgent, but they still came out first thing the next morning. Logan quickly found the issue—it was just a condensate pump that hadn’t been plugged in after the power outage. They arrived promptly, figured out the problem right away, and fixed it on the spot. After checking in with their main office, they didn’t even charge us for the visit. As longtime customers, we really appreciate the team’s knowledge, quick response, and kindness. We are happy to keep using their furnace repair services in Sunset Valley!

My old AC unit stopped working and I needed a quick replacement. I reached out to a few places, and Logan got back to me fast with a price that was better than others I found. The team arrived the next day and did the installation. A few days later, the city inspector pointed out some mechanical problems that were actually from how things were set up many years ago. Caden and Ralph returned the next day and fixed everything at no extra cost. The office staff was always quick to answer my calls and emails to help schedule and arrange everything. I really like working with a smaller local company in Sunset Valley, since it's so much easier to talk to someone right away instead of waiting on hold with a big business. I’m really happy I went with this company for my AC repair and replacement.