Reviews of local pros in Sunset Valley, Texas

4.7 based on 74 reviews Back to the listing
    4

    Comfort Masters Heating & Air Conditioning replaced our oil burner furnace and AC unit recently. They provided a clear explanation during the estimate, and the proposal was very detailed, including information about rebates and warranties. After comparing options, we found them to be the most knowledgeable and competitively priced. They replaced our oil line, which was buried in concrete and prone to corrosion, and they also upgraded our thermostats. The heater is functioning perfectly, and we’re looking forward to testing the AC in the warmer months. The work was completed on time, the team was friendly and professional, and the office was very responsive. I highly recommend their services.

    5

    We couldn’t have had a better experience! Caden helped us out on short notice with a small duct problem, and I promised to call Comfort Masters Heating & Air Conditioning for our next AC repair. I’m glad I did! When our AC stopped working, I got an appointment for the very next day. The office staff and repair team were excellent! They found the issue and fixed it in just a few hours, and the price was very reasonable. The crew worked quickly and kept us updated the whole time. Before our appointment, the staff even called back to offer a portable AC unit to keep us comfortable. It’s rare to find such great customer service these days!

    5

    I usually don’t share my favorite AC repair companies with everyone, but I have to this time! I was referred to this company when we needed a new HVAC unit after another place told me I needed to spend a huge amount on a new system. When I called, the office staff was very helpful and quick to respond. The technicians checked out our AC and replaced the unit. I’m pretty sure their prices were very reasonable compared to what I had heard elsewhere. Since then, we’ve had them come out every year for regular AC maintenance. I also called about a recent issue, and they fixed it right away with no hassle. Ralph, who handled our last maintenance visit, was very friendly and professional. You can tell both the office and field teams work together like a family. I’m also really impressed with the technology they use to keep you updated about your appointment—I even got a text with a photo when the technician was on the way. Overall, I highly recommend this team and trust their work completely.

    4

    As a first time homeowner, I needed someone to check out my oil furnace. After looking for recommendations, I chose Comfort Masters Heating & Air Conditioning, and I quickly saw why so many people suggested them. Everyone was very friendly, helpful, and knew a lot about furnaces. The person I spoke to on the phone was very polite, and the technician, Logan, did a fantastic job. I was very happy with the furnace repair and how nice everyone was. I highly recommend them to anyone needing furnace service.

    5

    We had Comfort Masters Heating & Air Conditioning come out to repair our heater after it stopped working for several days. I had been waiting for another company to deliver a part, but the delay was making things really uncomfortable. A friend recommended Comfort Masters, so I called them to get an estimate for a new heating unit. When Caden arrived, he offered to check our broken heater first. He quickly found the problem and had the replacement fuse we needed right in his truck. In just half an hour, our heater was working perfectly again. Everything is running smoothly now, and we plan to use them for any future heating needs. Their fast and friendly service really made a difference!

    5

    We contacted Comfort Masters Heating & Air Conditioning during a busy weekend, and they showed up in just thirty minutes. Our issue was a frozen coil, which they fixed quickly, and then they explained what caused it and how to prevent it from happening again. They also checked the whole HVAC system to make sure there were no other issues, and found out we needed more Freon. Logan gave helpful advice about how insurance could assist with future repairs. Overall, it was a great experience, and I would recommend them to anyone needing HVAC service.

    5

    Comfort Masters Heating & Air Conditioning replaced my entire heat pump system at my home in Sunset Valley. Their pricing was fair and straightforward, and I appreciated that the quote covered everything I needed for my HVAC upgrade, without any surprise add-ons. Whenever I had questions, the office staff was friendly and always followed up with answers if they didn’t have them right away. The installation crew, led by Tucker, did an excellent job. The whole process was smooth, and the workmanship was solid and professional. Later on, I experienced a problem with the evaporator coil, but since it was under warranty, the team quickly diagnosed the issue and replaced the part at no extra cost to me. I also had a mix-up with signing up for an extended warranty, but they helped me sort it out with no hassle. What stood out most was how they went out of their way to make sure I was taken care of and satisfied throughout the process. Their dedication to customer service really impressed me. I highly recommend them for anyone in Sunset Valley needing HVAC work—they’ll be my first call for any future heating or air conditioning needs.

    4

    If you need AC repair in Sunset Valley, I highly recommend Comfort Masters Heating & Air Conditioning. Jeffrey was honest, careful, and really dedicated to making sure our air conditioning worked perfectly. The cost was much lower than what other companies were charging, and the service was excellent. He not only fixed our AC at home but also repaired the unit on our 5th wheel trailer. Everything looked great after he finished, and he cleaned up the area when the job was done. We’re grateful to have cool air in the summer and heat in the winter thanks to his hard work.

    5

    It really seemed like Caden and the crew went the extra mile to make sure everything was done right and with care. They arrived on schedule, listened to my concerns, acted professionally, and worked hard over several days to install a new air conditioner, furnace with humidifier, and water heater, all protected with surge protectors. When the Sunset Valley inspectors came for a check, they mentioned they always had good experiences with jobs from Comfort Masters Heating & Air Conditioning and never ran into issues. Everyone I spoke to during the process, like for estimates and scheduling, was friendly and helpful even though they were busy. Overall, I’m very happy with the service and the results.

    5

    A few months ago, we had a new heat pump installed for our heater in Sunset Valley. Since then, our electric bills have dropped, and we’re really happy with how efficient and well the new unit works. The technicians who did the installation, Logan and his team, were professional, skilled, and polite the whole time. They answered all our questions and made sure everything was done perfectly. We would gladly recommend their heater repair services to anyone and would use them again.

    5

    We lost our furnace this past weekend because of a power surge. As seniors, my wife and I were worried about not having heat during the week. Ralph from Comfort Masters Heating & Air Conditioning came out and carefully checked our system, running all the diagnostic tests. He found out the main issue was a blown fuse on the control board. Ralph also found a faulty blower capacitor and a contact relay, which he replaced and tested to make sure everything worked properly. On top of that, he kindly installed a new air filter and a Honeywell thermostat that I had purchased, and didn’t even charge us extra for these services. We also decided to use their Maintenance Program, which gave us a discount on the parts that needed replacement. I really appreciate that they don’t try to sell you anything you don’t need—Ralph only fixed what was necessary and explained everything clearly. I thought we’d have to get a whole new furnace, but Ralph let us know our current one was still in good shape. We are so grateful to have our heat working again!

    5

    My heater stopped working and i thought it just needed a quick repair. When the technician came out, it turned out our old unit couldn't be fixed. We decided to get a new furnace installed. logan was very professional and courteous, and the whole team did a great job. now my heater works perfectly and the house is warm again. i highly recommend Comfort Masters Heating & Air Conditioning to anyone needing heater repair or replacement.

    5

    If you need a reliable and skilled heater repair service, this is the team to call. I got three quotes for a heater replacement, and this company offered not only the best quality but also the best price, which really helped me since I’m on a fixed income. Eli arrived with his crew and they got started right away. You could tell they cared about doing the job right and paid close attention to every detail. The technicians were friendly, tidy, and knew what they were doing—they finished the heater installation in just one day. They even fixed some venting problems I wasn’t aware of, and didn’t charge extra for it. Eli made sure I picked the right thermostat and helped with the rebate paperwork, which was a big help. I was new to heater repair and worried about being taken advantage of, but I was happy to find out that honest and trustworthy people still work in this field. I’m very happy with the service and results, and would definitely recommend them. Also, I liked that they are a local business in Sunset Valley.

    5

    We needed to have our heat pump replaced at our home in Sunset Valley, so we called for an estimate. Caden came out and suggested we upgrade to a new air conditioning system and propane furnace, which would give us better cooling and heating for the Texas weather. We agreed to the estimate, and Caden and his team got to work right away, staying within our budget. They always arrived on time and made sure to clean up after themselves each day. The installation was done professionally, and they finished everything within the promised schedule. We really appreciated how careful they were with all the details, making sure the piping was straight and secure, and the ductwork was taped correctly—small things that make a big difference. I would highly recommend Caden and his crew to anyone in Sunset Valley looking for AC repair, regular maintenance, or a full system replacement. Their attention to detail and professionalism really stood out.

    5

    We are very grateful for Comfort Masters Heating & Air Conditioning's quick response and help with our furnace. We came home to a cold house when our furnace wouldn’t turn on. I called and they sent a technician to our place in Sunset Valley in under an hour. Logan was our furnace tech and did an excellent job! He found the issue fast, repaired it, and checked over the whole heating system inside and outside. He also explained to me and my son what he did to fix the furnace, what signs to watch for, and how we can help prevent problems in the future. Logan even added a maintenance port so we can easily keep the system clean and running well. We’re thankful the safety shut-off worked, so there was no damage to our home. We feel informed and appreciated after his visit. We highly recommend them for furnace repair!

    5

    I can't say it enough—the service and experience were excellent! Our heater stopped working, and they quickly set up an appointment for repairs. Tucker was on time, very friendly, knowledgeable, and skilled. Our thermostat was also acting up, and he kindly helped set it up and got everything running smoothly. He did a great job finding and fixing the issues with our older heater and explained everything to us, which not everyone does. The pricing was very fair, and our heater is working perfectly now. We will definitely use this company again.

    5

    I had some trouble with my furnace not heating properly in my Sunset Valley home. I kept noticing it wasn’t blowing warm air and had to keep adjusting the thermostat. comfort masters heating & air conditioning was quick to respond and sent Ralph out to take a look. He found out there was an issue with the ignitor and some wiring. Ralph explained everything in simple terms, ordered the necessary parts, and fixed it over two visits. I really appreciated that they focused on repairing the furnace instead of just recommending a whole new unit, which saved me a lot of money. ralph was friendly and made sure I understood what was going on with the repairs. my furnace is now running great, and I feel a lot more comfortable at home. I’m very happy with the service and would recommend them to anyone needing furnace repair.

    5

    After coming home to find my AC not working in the middle of this Texas heat, I called Comfort Masters Heating & Air Conditioning and left a message. I got a quick call back and was scheduled for a service visit the next morning. Logan showed up right on time, checked out my air conditioner, and found a clogged line, which he fixed fast. Later that evening, my AC stopped working again. Even though it was after hours, I left another message. First thing the next morning, I got a call to follow up and they sent Logan back out as soon as possible. He found the problem was a dead thermostat, picked up a new one, installed it, and made sure everything was running smoothly. I really appreciate their quick response and thorough work. I’ll definitely call them again for any AC repair or maintenance needs!

    5

    We moved into a home that ended up having a lot of unexpected problems, especially with the heaters. With all the surprise repairs, we weren’t able to get new heating units right away. Tucker helped us keep our old heaters working through the colder months and later gave us a great deal to replace them. The old units were really noisy and dirty, but the new ones are quiet, clean, and look great. We’re looking forward to seeing how much we can save on our energy bills now, and the air in our house already feels much more comfortable. The whole process was smooth and easy thanks to the team at Comfort Masters Heating & Air Conditioning.

    5

    Logan came out to inspect my furnace system one afternoon in Sunset Valley. After checking everything, he found that the furnace was running a bit low on efficiency. He used some modern diagnostic sensors that connected to an app on his phone, so he could monitor and record all the furnace readings as he worked. Logan explained each step to me and gave a clear estimate before starting any repairs. He really knew what he was doing and made sure my furnace was working perfectly again. I'm happy to have it all fixed up before the hot Texas weather arrives.

    5

    comfort masters heating & air conditioning was recommended to me by another contractor who couldn’t fix my furnace. i got an appointment quickly, and logan showed up right on time. this was the third technician we had tried—the first one gave us some odd advice, and the second couldn’t work on our particular furnace but sent us here. logan was very professional and polite, explained what to expect, and clearly laid out the repair costs. it ended up being much more affordable than what the first contractor quoted us. we’re very happy with the service and will definitely call them again for any furnace repair needs. they are now our go-to team in sunset valley.