HVAC reviews in Taylor, Texas

One Hour Heating and Cooling is a great company! The offered a Hero program to get a free inspection and took lots of pictures of the system. Mark explained the pictures and offered advice based on his findings. He made suggestions which were appreciated and did not pressure us into anything. They emailed us a quote quickly on those suggestions. We look forward to working with this company and Mark again.

Great customer service, the company clearly operates with high integrity values. Jeff and Hunter were both very communicative and knowledgeable. Our issues were handled with a much quicker turnaround than I would have expected. Would highly recommend to anyone and everyone.

Mark Medina administered my complementary "Hero's Club" AC Tune-up today. Mark was punctual, friendly, and proffesional. Mark was very knowledgable and was happy to answer my questions and explain anything I asked to know more about. I will absolutely be reaching out for additional services in the future.

A couple weeks later, Hunter Pannell came out to replace my dampers for our dual zone AC. Hunter was personable, intelligent, and professional. I feel that Hunter went above and beyond in solving our issue and we are very happy with the result and the price of the service.

I do not hesitate to recommend One Hour Heating & Air Conditioning and will absolutely utilize their services in the future.

I recently had my first experience with One Hour Heating and Air, and I'm thoroughly impressed! My maintenance technician, Hunter, did a wonderful job. He was incredibly thorough in cleaning my condenser and patiently answered all of my questions. As a new customer, I'm already very satisfied with the service I received. Highly recommend!

The best technician, Mark, has already checked my AC; he's thoroughly inspected everything.A Nice guy! I highly recommend them

Hunter was truly incredible. He came out with the owner of the company to check out my 15 year old unit. Hunter was thorough, efficient, professional, and got me a free estimate within minutes. The thing I liked most about them was they were coming from the perspective of fellow home owners, not typical salesmen. I’ll definitely be recommending them to everyone I know.

Very friendly and responsive. Owners of the company participated in the job which meant a lot to me!

They attempted to save money but ran into parts availability issues.

Transparent about the issues and pricing!

Thanks ,

Jeff King

Mark did a fantastic job today—thorough, efficient, and very engaging. He took the time to answer all of our questions clearly. I would definitely recommend him and One Hour Heat and Air.

Mark was extremely professional and gave a detailed report on my system when he was done, to include photos he took for reference. Felt like I got an honest assessment without being taken for a ride. And to top it off, this company offers their Heroes Club, which is above and beyond, and greatly appreciated. These folks are out there to earn your business!

I scheduled a next day afternoon appointment online which was super easy to do and was very happy when they called the next morning to let me know they could have there that morning. Hunter was super friendly and informative, he had out diagnosis and the part replaced quickly. One Hour Heating & Air Conditioning will be our go to company for all HVAC going forward!

So, these guys came out multiple times over several days and fixed several issues to get my equipment up and fully functioning. They were accommodating, they were friendly, they dealt with all of my frustrations, and they even worked around my financial constraints to get the job done for me. Thanks again!

These guys are great, especially the tech Hunter was very professional and knowledgeable. Their Hero program for a free system check and filter change is legitimate, I’ll be honest I was skeptical about some fine print but nope it is truly free. The owner Justin was incredibly nice as well. Love that they are genuinely giving back to the veteran and first responder community. Would 100% recommend them to everyone I know. And they for sure will be getting all my business in the future.

It is truly a pleasure to write this review and thank Mark Medina for the outstanding service he provided on our air conditioning unit. Mark was prompt, efficient, highly professional, and respectful—even taking the time to put on booties before entering our home.

He is one of the most honest, personable, courteous, and knowledgeable service technicians I’ve ever had the privilege of working with. Mark is extremely trustworthy, and his service was nothing short of exceptional.

He took the time to explain his diagnosis in clear, layman’s terms. No one ever wants to hear, “You need a new air conditioning unit,” but Mark managed to soften the blow with his fairness, expertise, and uncommon empathy for our concerns. Fortunately, in our case, all that was needed was a little cleaning—and we were good to go! He personally showed me what he was doing and explained each step along the way.

The entire experience was made as painless as possible. A true 5-star experience—I’m a grateful customer and happy to highly recommend Mark and One Hour Heating & Air Conditioning for all your heating and cooling needs.

A big shout-out as well to the owner and founder, and to the company’s “Heroes Club” supporting our military and all first responders.
One Hour Heating & Air Conditioning — We thank you for “your” service!

Mark is the best HVAC tech I have ever done business with. A solid person, a veteran, and someone who gives amazing service. One Hour is lucky to have someone so dedicated and passionate about their company and position. Integrity and dedication to service are my hard points. And this gentleman exemplifies them. The only person I am ever letting service my AC system will be Mark. Hands down.

Hunter came out to do maintenance on my HVAC system and did an amazing job. He was professional, knowledgeable, and took his time explaining everything I needed to know. I really appreciated how he educated me on the system and made sure I understood the perks of being a member. His attention to detail and clear communication made the whole experience smooth and stress-free. Thanks again, Hunter!

One Hour Heating & Air Conditioning is a wonderful service for veterans and first responders. We have had them to our home twice to check our systems. They are courteous, thorough, and provide good solutions for more efficient heating and cooling. If you qualify, give them a call!

Hardworking and very informative. Hunter and Stephan did a excellent job on our upstairs unit. Installed everything we needed to get us back up and running. I am so glad we signed up for the Hero's program and had them come out and look at our AC.

Mark kept me informed of when he will arrive. He was on time , courtesy and knowledgeable! I would ask questions and he knew the answers that I needed to make an informed decision! This was a heater check. We are now ready for winter! If it ever comes! No Charge for Veterans!

Hunter did a great job and pointed out an issue I was unaware of that was producing mold. They had the solution to fix the mold and we will soon have clean air running throughout our system…

Hunter and Mark were true professionals. They arrived Quickly and within five minutes, diagnosed the issue with my HVAC system and corrected it. They made sure I knew what to do next time in case the same problem arose And hooked me up with a great membership plan as well. Truly a great company and experience from start to finish. 10 out of 10 recommend!

I met with Mark from One Hour when he came to do a courtesy check on our furnace. Our system is only 2 years old, but I wanted to keep an eye on it and get ready for the winter. Mark was quick and knowledgeable and showed me pictures of the system and explained what I was seeing. They have a free maintenance program for veterans that I am signed up for and I'm sure I will use them again in the future.