Reviews of local pros in Taylor, Texas

Finding a reliable HVAC repair company can be a challenge, but I struck gold with this one! From my initial call to the completed repair, the entire experience was nothing short of exceptional and professional.
The technician arrived right on time, was incredibly courteous, and immediately put me at ease. They quickly diagnosed the issue with my AC unit, clearly explained what needed to be done, and provided a transparent quote – no hidden fees or surprises, which I truly appreciate.
What particularly stood out to me, beyond their impeccable professionalism and expertise, is their clear commitment to being a military-friendly company. As a military member myself, seeing businesses support and value those who have served/service is incredibly important. It speaks volumes about their values and integrity.
Their attention to detail and the quality of their work were outstanding. The repair was completed swiftly, and they took the time to test everything thoroughly to ensure it was running perfectly before they left. They even cleaned up the work area, leaving my home as tidy as they found it.
It's rare to find a service company that combines such high levels of expertise, genuine customer care, and a clear dedication to supporting veterans. I wholeheartedly recommend them for any HVAC needs. They truly exceeded my expectations!

Mark was top notch professional. He educated me on the process and beyond as he was working. He was timely, very skilled and full of positive attitude. Appreciate his service.

Mark was very knowledgeable and thorough. Very respectful of property and gave me everything straight. He happily answered all of my questions and was very pleasant to work with. Before he left, he made sure I felt confident in his diagnosis and repair. 10/10, will be using again!

Mark was excellent! He was efficient and very knowledgeable about our A/C system. He wasn’t required to but he explained the whole process of what he was doing during each step.

When my ac system stopped working, they responded within a couple of hours and got my system running within a few minutes. Our tech was very friendly, helpful and knowledgeable. I was so pleased that I signed up for their maintenance program. Thank you Mark and Justin.

Very fast and friendly customer service! Very honest company. Hunter, was our technician and he was incredible!!! Very much recommend them!

The technicians Hunter and Mark were really nice and respectful! Very knowledgeable! Did good work and explained everything! The company owner, Justin stopped by to check on the work, and he was very nice, and respectful! If you are military or a veteran like myself, they take care of you! No hassles, very upfront and honest people.

Hunter and Mark did a fantastic job inspecting my equipment and providing recommendations. Top notch customer service

Great techs with good information on getting full shelf life out of AC unit. Great customer service as well, definitely will be using this company long term

Very friendly and professional. I would recommend highly! Mark and Hunter were very helpful and knowledgeable.

Great guys know what they doing
They Did a great job…i highly recommend I’ll call them again …if I ever need help with my AC or Heating system..👍

I was truly impressed. Very professional, very knowledgeable, and very good customer service. They walked me through every detail. The way Hunter, the tech. introduced himself was in a very kind and pleasant matter. The company would be proud of the way , inwhich he represents the company. Having someone like him on the team is a great asset. I would highly recommend this company to family and friends.

Unfortunately I have had bad experience; however, I do not necessarily think it comes from the company although the company is supposed to control its employees/contractors. Earlier today I needed an HVAC service; I agreed to pay $50.00 am for diagnostics and any further work to be agreed upon ( if any.) Technician showed up pretty quick, found out a $5 fuse on the air handler was blown out. He replaced it and system started working. I was grateful and asked to pay the diagnostic fee plus the $10 for the fuse $60.00 To my surprise Technician told me it’s $250.00 and if I pay cash it’s $200. The money is not that big of a deal more than the behavior I see from the technician. I believe tech was not happy the problem was just a fuse. The company may not necessarily be bad but employees/contractors are the face of the company. I won’t recommend this company.

My ductless mini split was doing nothing, but blowing hot air. I called One Hour Heating and Air to see if they it could be repaired. True to their name, Mark arrived in under an hour. He was very professional and courteous. He checked the system thoroughly and found the problem)s). I can’t say enough good things about my experience with Mark. Grist job!

Hunter, Stephan, & Mark, were excellent. Did a great job. Very thorough and professional. I will highly recommend then and will use them in the future.

One Hour Heating and Cooling is a great company! The offered a Hero program to get a free inspection and took lots of pictures of the system. Mark explained the pictures and offered advice based on his findings. He made suggestions which were appreciated and did not pressure us into anything. They emailed us a quote quickly on those suggestions. We look forward to working with this company and Mark again.

Great customer service, the company clearly operates with high integrity values. Jeff and Hunter were both very communicative and knowledgeable. Our issues were handled with a much quicker turnaround than I would have expected. Would highly recommend to anyone and everyone.

Mark Medina administered my complementary "Hero's Club" AC Tune-up today. Mark was punctual, friendly, and proffesional. Mark was very knowledgable and was happy to answer my questions and explain anything I asked to know more about. I will absolutely be reaching out for additional services in the future.

A couple weeks later, Hunter Pannell came out to replace my dampers for our dual zone AC. Hunter was personable, intelligent, and professional. I feel that Hunter went above and beyond in solving our issue and we are very happy with the result and the price of the service.

I do not hesitate to recommend One Hour Heating & Air Conditioning and will absolutely utilize their services in the future.

I recently had my first experience with One Hour Heating and Air, and I'm thoroughly impressed! My maintenance technician, Hunter, did a wonderful job. He was incredibly thorough in cleaning my condenser and patiently answered all of my questions. As a new customer, I'm already very satisfied with the service I received. Highly recommend!

The best technician, Mark, has already checked my AC; he's thoroughly inspected everything.A Nice guy! I highly recommend them

Hunter was truly incredible. He came out with the owner of the company to check out my 15 year old unit. Hunter was thorough, efficient, professional, and got me a free estimate within minutes. The thing I liked most about them was they were coming from the perspective of fellow home owners, not typical salesmen. I’ll definitely be recommending them to everyone I know.