Electrical reviews in Tomball, Texas

Last week we settled on going with ASRA for our solar project. Ken A. was very helpful throughout the entire process, helping us navigate all the different options, equipment, etc. So far, very happy with the process, stay tuned as I will be adding additional feedback as we go through the rest of the process.

Update: The entire process was very smooth up until the inspections to get the panels actually turned on (permit to operate). The main lesson is that you have to be proactive in order to have everything go smooth. I had some conflicts between my panel install and my planned generator install, which caused confusion on both ends and some lack of experience on how to deal with more complex situations. Overall, we were able to get everything working, but as with every project, you have to be proactive or it will take longer and your project may not go as smooth as you'd like.

Affordable Solar's install team and pre-install communication were great, but I’ve been disappointed by their design and engineering process (solar system). I was never consulted about panel placement, and no drone scan, shade analysis, or site visit were conducted before installation (an engineered shade report was provided months later). Generally speaking, the system is functioning well, however one array was placed in an area almost totally covered by trees for a large portion of the day and significantly underperforms — even on sunny days. I am not a solar expert, but even I could have told them the panels in question would underperform if placed as they are now (under huge shady trees - it's just common sense! This could have been avoided by reaching out to me and seeking real-world anecdotal information from this homeowner. Post-install, my repeated attempts to raise concerns over the past three months (through text, phone, and email) have gone largely ignored. I expected better accountability, collaboration, and a firm understanding of solar design best practices. Homeowners: insist on being included in the design phase and ensure that a site analysis and/or drone scan are conducted. Request a full shading analysis and insist that alternative panel placement options are provided before approving a final layout.

We've had their panels installed since July of 2023. Two of our panels stopped working in October 2023. Multiple calls and requests later, we have replacement parts but no one to install them. They promised some remote reset would fix it. Nope. Just want to get all my panels working and can't get anyone to respond.

We recently hired these gentleman to do a remove and replace job in Houston, TX. Not only did they give us a great quote, they were super informative, communicated the entire job and were helpful with any questions I had. I appreciate Justin M. a lot, he was great the entire way through and kept me up to date as well for each step.

If you need a Solar Company, these are the guys!!!

Horribly unprofessional outfit. The point of contact during the sales process changed multiple times (maybe they were having staffing issues?). Unlike other companies who provided me with a formal bid and a meaningful conversation, I spoke with a representative for 5 minutes who told me to call him if I had any questions. This sales team is confused, and unprofessional. To add insult to injury, their auto-dialer has called me about 100 times. If their sales group is this awful - what would it be like to be rely on them for the next 20 years?

The salesman for Affordable Solar Roof & Air, named Erik Olsen is the greatest! He was very professional, well spoken, highly knowledgeable about Solar panels, installation process, impact on environment (green), and tax incentive. I highly recommend using Affordable Solar specially Erik Olsen. Happy New Year!

I purchased solar panels from them last July. They were installed in late August. Several panels were installed in wrong location. This was corrected. The wiring in my breaker box was not correct and had to have someone come fix it because several strands of the power cable were cut out at the connector. I had the panels insured on my previous policy due to a previous company submitting for a WPI-8 certification. I live in an area, Brazoria County, where it is required to be able to insure them. My insurance is up for renewal, which expires in 8 days, and I find out I can not insure my $64k investment. It took 3 days to get ahold of someone in the office to speak to. After finally speaking with the office manager (Brittany), I was told it would be taken care of and they would get the certificate. She told me it would be started on Monday. Fast forward to Friday, a week later, and the permit person in the office tells me that she can send me the plans and photos and the number of an engineering firm to get it done, that it is my problem now. They say because i don't live in an area where a permit is required for the work that the wind storm certificate was not done and is not their problem. This is regardless of the insurance requirements. I have obtained the number for the district manager and one of the owners. Neither have returned my calls or texts. If I could go back I would have stayed with the first company who understood the requirements for my area. Update: they have agreed to cover half the cost of the inspection and certification to be complaint with Texas Windstorm Requirements.

Been looking at Solar options for over 4 years now. After about 6 or 7 quotes and different companies I finally made the decision to purchase. Jeremy was my sales representative. He was always available to answer any questions, even on the weekends. Very professional, knowledgeable and delivered as promise. The technicians were very good and also helped with any questions or concerns. Affordable Solar made the process extremely easy and the job was completed a couple of weeks ahead of schedule. They did everything including dealing with the HOA, all I had to do is sit back and relax. Best price and service, it was a no brainer for me to buy from Affordable Solar roof & Air.

I worked with Matthew and team from affordable solar and they were great from start to finish. They even upgraded my panels at no cost because the ones I ordered went to back order. Excellent communication from their sales rep to installers to electrician to management. I give them my highest recommendation for a quality solar system.

Update: well as soon as I got it up there it took 2 months to turn it on because they didn't do something right with the county permit office. Now I found out they over charged me over $16k, I guess for their own pockets... And most of them flew the coop.
Moral of the story, check with the BBB before you buy.
But, I still like my solar. I have very seldom had to pay a light bill. All I pay for is the installation and the panels

Solar is connected. I am so thrilled to start producing my own electricity. All the guys that are with Affordable Solar are fantastic. From the sales Mario, to the installation, to the turning on Carlos, super great people. They are all so helpful and they really do a great job. If you have any questions I can answer just tell them to give you my number and I will talk with you. They have done that several times.

STAY AWAY!! This is for the Houston (Tomball) location. These are the most unprofessional and unorganized people to work with. First, they showed up on the wrong day to replace our roof. I was not even home. Madison said she would tell the workers to stop and they would be back on the correct date. I told her if they could find a way to complete the repair (3 story home) without entering to bring up supplies as discussed then they could continue. I heard nothing back so thought they had left since that was the last communication and only found out they were on my roof when I came home from work to see them there. They also replaced the flooring of a balcony which was done completely wrong so they can back and redid it (again when I was not home) and took side panels off my house and the guard rail without informing me they would be removed. They then did a terrible job replacing them, did not seal it correctly and painted my house and trim with the WRONG colors. Then they tried to charge for the paint/supplies and weren’t going to leave the leftover paint! The area leaked again and when I called them they had someone come put a line of caulking on and said they would be back. When the next person came back he said he now can’t see where the leak was bc of the caulking. They tried to blame an area of our door that has some erosion (not even above the leaks) and on our ac ducts (there’s no ducts in the floor of the second level below a balcony and we just had brand new ac and duct work done without any issues) for the leaks even though the leaks are getting bigger in the original areas with the addition of a few new spots under the balcony directly since the repair. The operations manager , Justin, never showed up to walk the roof as promised after it was finished, never called back and Madison uses words like “bro” and “my bad” when dealing with issues. Go spend a little more somewhere else and stay away from this nightmare!

Worked with Justin, made everything easy to coordinate and was very communicative throughout the entire thing. Thank you Justin for making it effortless!

The install Team is awesome...but unfortunately that is the best thing I can say. If you want to be promised and sold one solutions and not have that delivered, that they can do. The worst part is I have made 1-2 attempts per week to get someone from thier team to contact me to make it right. No return calls, no answer to questions, the Sales Rep is no longer with the company and not allowed to speak to me. The Project Manager will answer calls, but he can not rectify the issue. If you use this company, make sure you have numbers for everyone on the front side and prepare to be ignored when they over promise and under deliver. Make sure you get contract and designs on the first visit....I am still waiting on all my documentation.
Time Cycle. Bought from Affordable Solar in October 2024 after another Solar Company tried to deliver wrong panels and switch the setup (Ues I expressed my concern with going Solar to this company after that experience, I was too trusting.) Panels were installed in April 2025. Took till last week May 2025 to be able to go live. System has not performed as guaranteed.
If the company would reply and work with me I would have given a better rating.
And be prepared to have holes left in your brand new Hardy on your Brand New Home.

I decided to go solar on my home. Working with Affordable Solar Roof & Air was a great experience! Cody helped explain and get everything set up. The installation was within a few weeks and the process was simple.

It has declined so much since I first dealt with them. I have 2 systems with them, and I presented a concern/issue that i wanted to get looked at, also they have not finished the work it was promised, and I have sent several emails and still being ignored. They only think about the money, once the finance goes through, they forget about you. Don't use them.

Justin Montgomery handled the detach/install of my new solar panels and new roof. He made it so easy to deal with insurance company and kept me up to date and informed on what to expect from insurance company all the way down to installers. He was very informative with any questions I had. I’ve never dealt with a more friendly, polite and prompt company before.
Affordable solar roof and air has my 100% recommendation for anyone looking to have solar energy in the future.

I worked with Ken Afra for my solar. He was extremely knowledgeable and helped us make the right decision for my family. He worked hard to help us with a new roof and our Solar and we couldn’t be happier. So excited to get our next electric bill. Thank you Ken!

Best roofing company I've ever used! Justin was great, answered all our questions, was on top of communication and very easy to work with. Install crew was great. Fast install, good cleanup and great finished product.

I was lied to by the salesman at Affordable Solar, Roof, & Air in Tomball, TX. He promised the federal tax credit would give me 30% back as a refund check on the $46,089 solar system (19 Qcell panels + Tesla Powerwall/inverter), making it sound like I’d get a big cash payout to cover costs or payments.
Reality: The Residential Clean Energy Credit is nonrefundable—no cash refund, just a tax offset that depends on what you owe the IRS. My CPA confirmed there was zero cash back—the credit didn’t deliver what was promised, and I got nothing in the form of a refund check.
The EnFin loan (Hatch Bank) was sold as affordable with lower payments for 18 months, but they jump dramatically after that unless you make a large prepayment—which the supposed “refund check” was supposed to provide. This was never clearly explained during the sale.
When I confronted the salesman via text about the false promise, he deflected, blamed my CPA, and claimed companies buy “tax liabilities” for cash (completely false for residential solar credits per IRS rules).
This was straight-up misleading sales and failure to disclose critical loan details. I have already filed a complaint with the Texas Attorney General (deceptive practices/DTPA) and will be filing more with CFPB, OCCC, TDLR, and BBB. Do not trust promises from this company—get everything in writing and verify independently with a tax pro and lawyer before signing. Buyer beware—avoid this company if you value honesty.

Look at the photos from the IRS and also the text with salesman

5 Stars: Exceptional Service from Justin and the Team!

I recently had hail damage on my roof and worked with Justin from Affordable Solar Roof and Air. I couldn't be more impressed. Justin was instrumental in working with my insurance company to ensure the roof was replaced.
What really stood out was his expertise in handling my 22 solar panels. He managed the entire removal and re-installation process flawlessly. Justin is incredibly thorough from beginning to end, and his attention to detail is second to none. If you're looking for someone reliable who truly knows what they’re doing, I highly recommend Justin!

I needed to have my roof repaired due to a leak from solar panels installed by a company that is no longer in business. Justin was great at communicating throughout the entire process. Every option and step were clearly explained and the team was professional and clean.

I would highly recommend! Great communication, work and customer service.