Reviews of local pros in Van Alstyne, Texas

we found this carpet cleaning service online and chose them after reading many strong reviews, and our own experience turned out just as great. ashton arrived on time, was professional, friendly, and worked very efficiently from start to finish. he did a very thorough deep carpet cleaning, paid close attention to the problem areas, and completed everything in a reasonable amount of time. we were especially happy with the results because one of the main reasons we needed the carpets cleaned was due to cat dander affecting my daughter’s allergies. after the service, the carpets looked fresh, felt much cleaner, and the air in the house seemed improved as well. what stood out most was ashton’s positive attitude, easy conversation, and genuine care for doing the job right. we were very satisfied with the whole carpet cleaning experience and would gladly book this service again whenever we need our carpets cleaned.

my wife and i own a small rental in van alstyne and needed carpet cleaning after a tenant with large dogs moved out. the carpets had a strong pet odor and needed a deep clean before we could finish turning the home over. we received a very fair quote and they were able to schedule us right away, which really helped with our rental timeline. micah arrived on time, was professional, polite, and easy to work with. he did an excellent job with the carpet cleaning, and the rooms smelled fresh again when he was done. he also left us a pair of over-shoe booties so we could keep working on other repairs in the house without tracking anything onto the clean carpet. the whole service was smooth, convenient, and well worth it. we will definitely use them again for future carpet cleaning needs.

justin and wyatt really went above and beyond with the carpet cleaning work. a hot water leak had reached the guest bedroom carpet, so they replaced the padding, deep cleaned the carpet, and stretched it back into place. They also left foam pads under the twin beds to protect the wooden feet and keep everything in good shape. They used corner guards anywhere their hoses might touch the walls, which helped prevent scuffs or marks during the job. i also appreciated that they wore booties over their shoes so they would not bring more dirt into the areas they were cleaning. justin made sure the stairs were thoroughly cleaned, including each step and the rise, and the whole carpet looked fresh, clean, and well cared for afterward. After using this carpet cleaning service several times, i feel confident choosing them again because they are careful, professional, and do very detailed work.

Wish I could give 0 stars. Don’t set up an appointment if you really need someone to show up. Tried to submit a complaint with the manager to only have them call back and lie about not being able to reach me.

glad with results. The 2 technicians were kind and thorough. They were on time and notified me they were on their way prior to arriving. Would certainly endorse this company.

Ezekiel did a awesome task with a carpet that hadn’t been professionally cleaned in many years. superb job.

They did an amazing job. Currently pregnant and can’t get to clean the way I want. I am overly satisfied with this clean and will be using them again in the future

Didn’t even remove dining chairs until I asked him to.
30 minutes and he was out of here.
He asked me to make check out to some LLC other than Matthews Carpet Cleaning! Not impressed!

Chris and Marsha did an ah-mazing job. They took my purple and brown rug to close to the original purple and white it was 5 years ago. I will be asking for Chris and Marsha again! nice people. Couldn’t be happier with their service!

began good with Denise able to accommodate a last minute service. My technician Jaime was awesome. thorough, understanding on the one spot I particularly wanted clean, fast, pleasant. I would ask for him on my next service. Thank you.

My repairman Ashton was knowledgeable and professional. The carpets look great. He went above and beyond what was required of him. Thank you for good service.

my whole experience was terrific, starting from the moment i made the appointment, to the flexible scheduling, constant updates, and clear communication. this continued right up to the courteous and diligent service provided by micah and justin. the carpets in van alstyne now look absolutely stunning.

Appointment was scheduled days in advance to secure an early morning window - window provided was between 9 and 11 with a 30 minute call-out. The day of, no call was received despite assurances that our appointment window would be honored. At 10:50, it was apparent that our appointment would not be honored and cancellation was the only option. With a busy schedule, time is an important commodity. If a company cannot respect time set aside for service, then my business isn't a concern either. Shop elsewhere.

I contacted on a Wednesday and had somebody in to clean on Friday! They provide a reasonable time frame and when Tristan came, he was great! Tristan was personable and kind of our home. He even gave us great suggestions as to how to maintain our carpets in between cleanings. I will be hiring again in the future.

ashton and his colleague justin showed up around 7 pm. they quickly reviewed the cost estimate and got straight to work on the carpet cleaning. after about 45 minutes, our carpet was spotless and smelled incredibly fresh. a significant improvement from its previous condition! we'll definitely be reaching out to matthew's carpet cleaning in van alstyne for all our future carpet cleaning requirements. i would rate this business a solid 10/10!

the experience with matthew's carpet cleaning was top-notch and i was thrilled with justin's understanding and proficiency in carpet cleaning. justin was upfront about the possible results, considering the state of my carpets. after the cleaning appointment in van alstyne, my carpets and couch looked amazing. i would undoubtedly request their expertise again.

justin and jaime arrived exactly on schedule. They delivered an exceptional carpet cleaning service. They left my Van Alstyne home and carpets in a state of absolute neatness. Don't hesitate to ask for them when you call your carpet cleaning service!

I made an appointment 1 week in advance with this company. Just to get a call after 5 pm the day before my appointment telling me they have to cancel with no mention of a reschedule. I really needed to get my carpets cleaned as we are selling our home and needed it to be done by Friday. I am very disappointed in this company's unprofessional manner in appointment scheduling and their lack of commitment to satisfy their customers needs. I recommend finding a different company.

I had my carpets cleaned because I’m selling my house. I was at work when the tech came by (around 12) so I gave him the code to get in. However I did not go back to the house until the following afternoon and the front door was left wide open.

Indeed, I am Judy Banks. I recently had an 11am appointment with Matthew's Carpet Cleaning. Even though I don't remember his name exactly, Justin was both professional and empathetic. He wasn't just knowledgeable but also absolutely essential. The carpet cleaning task he accomplished was exceptional, and my partner and I have been elated with the results. It has greatly exceeded our expectations. Once again, thank you!

Matthew's Carpet Cleaning delivers an outstanding performance! Our service technician, Wyatt, arrived on time, demonstrated impressive skills, and did not try to impose any extra fees. He successfully tackled some pretty stubborn stains. I would highly recommend them to anyone in Van Alstyne in need of first-rate carpet cleaning service!