Willard Air Conditioning & Plumbing

I called Willard Plumbing asking for a price to replace a faucet. I already had the replacement faucet and just needed help with the installation. I was told they could not share any pricing until they sent someone out to look at it, but the service call was only $89 and would be applied to the service price. The plumber that came out was very professional but the price he came up with was close to $600.00. I asked him why it was so high and he told me that all pricing was set by their company and there was nothing he could do. Other than apply a coupon code that brought the price down to $491.97. That price seemed exorbitant, even after having a coupon code applied. Because I had already committed to the service call charge and needed the faucet replaced I felt I had no other choice and went ahead with the repair, which took about 30 minutes. The repair and time to complete seemed excellent, which I believe reflects on the plumber who came out, but I will not call Willard back because I cannot afford them and do not trust their company to have my best interests as the customer.

Stuart was awesome. He has ended up on calls for my A/C a few times. He is thorough and follows up on everything as he commits.

Henri’ was great! He took care of so much in so little time and was very friendly. He was also very respectful. I will definitely ask for him in the future for my electric issues.