Plumbing reviews in Webster, Texas
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Installers were professional, clean, and friendly. My water heater went out and my home warranty company wanted me to wait a week for some to come out. I couldn’t keep taking cold showers, so I made the call to Ingram Plumbing and someone came out and installed same day! The install was timely and after install showed my husband his work and how to change temperature on new water heater. I was very impressed and will use them for future projects!
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Highly recommend Ingram Plumbing. I submitted a request for service on Friday evening and received a response with 10 minutes for planning an appointment on Monday.
Technician arrived on time and inspected my issue. He offered a suggestion for what he thought was the issue - something I could easily do.
He still quoted me the replacement service I requested but I followed his suggestion and resolved the issue myself.
While I will likely not be moving forward with the replacement quote at this time, their honesty and professionalism secured my business in the future. Highly recommend this Team! -
Ingram Plumbing was great! Kevin was able to assess our valve problem in the morning and replace the valve that afternoon. He and his co-worker were on time, worked efficiently, were helpful, informative and professional. They just did a great job! I also appreciated Kevin’s explanation regarding our old non-functioning gate valve and the new valve. Very happy with our experience and would highly recommend them.
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Can't speak to the quality of work but I can speak to their ridiculous pricing. I called about a simple issue and was told the Service Call itself was $ 250.00. They are located NOT EVEN half a mile from my house. I even explained the issue and was certain it would be a very short call. Not willing to raked over the coals I then called ARS. There competitive rate was $ 69.00. They came this morning on a Saturday and drove in from HUMBLE. Fixed the issue in 30 mins TOPS. I tipped the Certified Plumber 30 bucks and when I change out my old galvanized steel pipes I will be calling? ABS. Getting a local Plumber should not cost an arm and a leg.
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Great and fast service! I had to call for backup on replacing my tub drain and they were quick and knowledgeable on fixing the issue without cutting any pipes; just shows how experienced these guys are. I will definitely use their services for future plumbing needs.
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Ingram Plumbing is run by honest, caring individuals loaded with integrity! They cleaned out my sewer line that kept plugging. The third time they came out, at no expense to me, determined to find the clean out . It was buried underground. They were able to run a camera through the line to discover damage, that occurred 20 years ago caused by a contractor working for the city and it was improperly repaired. Therefore, the city is repairing the line. There's no way I could have gotten the proof without Ingram's determination to find the clean out. They had to do a lot of digging.!! Thank you Ingram!
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Excellent and fast service on a Saturday morning to replace the frozen valve connectors preventing the installation of our new washing machine. Mario and Koby were very professional. It was our first time with Space City Plumbing and we are very pleased. Already recommended them to friends. We will call them again whenever in the need of a plumber. Thank you!
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Had a clogged drain and a leak inside our garage. After talking to two other plumbers one who said he would need to tear out our cabinets and the other suggesting to reroute our entire plumbing system, we called Ingram plumbing and they were able to fix the issue at a reasonable price. Very professional and knowledgeable. Explained not only exactly what was happening but why the other plumbers suggested those other courses of action. Would gladly recommend to anyone else.
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We were in a bit of a dire situation on a Saturday afternoon. I called 10 other places, and got nothing. I was told to wait until next week. We didn't have a toilet.
Long story short, I called Ingram Plumbing Co., was answered by a professional, and explained it will be extra for the weekend. I like it when there's transparency and honesty. I then described the issue and they came 20 minutes later, did a splendid job and were clean, courteous, fast and polite.
Such a breath of fresh air in a world that forgot everything about customer service and honesty.
Highly recommended! -
Amazing experience! They were here 5 minutes after I called to fix my main waterline. The price was super reasonable and the work was done very well. I will definitely be using Imgram Plumbing in the future!
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Amazing service! Kevin was knowledgeable and very straightforward , arriving early and got right to work. He was able to answer all my questions without hesitation while guiding me thru the process. I have never heard of a tree root in a pipe but they were able to come out same day as call in and repair the following day. Great price and quick service compared to others in the area.
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Our home was closing and we needed the water heater replaced. I called Ingram Plumbing and they gave me a fair quote and had the water heater installed the next day. From office to field crew they were couteous and efficient, finishing under quote.
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We had a leak right at the water meter, on our side. In looking at Nextdoor, I read about the same problem that someone was asking for good Plumbers to fix it, and Ingram came up with a good review, so I found the Google Maps page with reviews, and it had very many 5 star reviews, and very few lower than 5. They where close so that was good too. Called them, and Kevin Ingram came in about an hour, and found the leak, explained problem, gave us an estimate. We agreed, and in about another hour he was done fixing the leak, and showed us what he had done to not only fix the leak, but how he used a flexible tube to avoid the problem with PVC pipe fitting cracking. Then he filled in the hole, and now no leak. The person that did the repair was Kevin Ingram, and a worker that has to put his name behind the work, and in the name of the business, is more likely to want to do things right.
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Kevin (master plumber) came out within an hour or so of our phone call. He assessed the situation (a leak on our side of the meter), explained how he would approach the repair, and estimated the cost and how long the repair would take. He completed the work within the estimates, and also gave a senior discount to help. Great communications skills and customer service attitude. No more hunting plumbers for any future issues; we'll call Ingram first.
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A well deserved round of applause to Kevin Ingram of Ingram Plumbing. Now I know why your ratings are so high. Thank You for your quick response to remedy our water heater issues. Well done!! 👍
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Blue Taylor came out and completed our job. He did a great job of explaining everything to us, including what he was doing, what he recommended we do and how much it would cost. We are very pleased with the quality of work and the time it took. Blue was very professional through the whole process.
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Eric and Johnny were polite, efficient, and didn't leave a mess. I enjoyed working with them very much! Very cool guys. I got four quotes and theirs was second lowest but came with warranty. They explained the situation in detail and provided a detailed quote before any work was done. The receptionist is also amazing! She's always happy to help and truly enjoys her job. Overall, a fantastic experience! I will definitely call them in the future!
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This is the second time Blue has come out for two separate issues. And once again, he went above and beyond with helping me understand the issue. He was professional, punctual, and honest. This is the third time using Alliance and it has always been a pleasant experience. Would highly recommend them.
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Seemed to be efficient. Work explained and done quickly. I was surprised at the cost but everything seems to be double what it was a few years ago.
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Your technician,Johnny, was prompt, courteous,and professional.He did a great job explaining what needed to be done and the cost
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Jonathan did excellent work in replacing my bathtub faucet stems and hardware. He was very knowledgeable and thorough in explaining what he saw were the issues and a couple of plans on how he could correct the problem with the price of each. He was on time, very professional and polite and left the work area clean. Excellent service!!