Reviews of local pros in Wylie, Texas

Over prices unprofessional drivers

These guys do great work

Great service! High quality work

Very professional and reliable. Did excellent work and cleaned up when completed.

The crews are professional do a great job in a timely matter!

North Texas Trees came out and took care of dead branches on our trees. Very professional and disposed of the branches as well. Best tree service in Dallas1

TL;DR: Extremely unprofessional service that did not communicate. Ultimately had to cancel service because I got tired of waiting for them. Would highly recommend Texas Tree Surgeons over this company.

Was looking to hire someone to come grind a large stump in our backyard. Called Keane Landscaping/North Texas Trees and they sent out a sales rep, Hayden, to do an estimate. Hayden did come out quickly to give estimate, but did not even enter background to estimate stump size. Just peaked over the fence at it and gave an estimate. Either way, the price was going to be cheap, so we elected to go with them. This was on a Thursday and was told by Hayden that the service would get completed "hopefully by Friday if not Monday!" The invoice came the very next day in the mail (an efficient office, but strange given that the service had not yet been completed).

Friday and Monday both pass, so I reach out to Hayden via text Tuesday morning at 7:56am. It is not until after 2:00pm that Hayden texts me back, saying he just now saw the text. The unfortunate thing is, Hayden has the read receipts option turned on, so I was able to see that he did in fact read my text at 8:00am the same morning, just decided not to text me back. (Hayden, if you are going to lie about not seeing a text from a client, I would recommend turning off your read receipts.) Hayden then says that the service is on the schedule for the next day (Wednesday), "most likely mid morning".

4:00pm roles around on Wednesday and still no service had been completed. Had not heard anything from Hayden or the company, so I call their office and was told that the other job ran late and my service was being pushed back to the next day. Either Hayden and the office rep were lying, or the company had a terrible record of estimating job lengths, as my job was supposed to be completed "mid morning", so for the other job to take all day is ridiculous. Obviously, Hayden and the office rep were just lying and they had no interest or real rush to complete my job.

At this point, decided to cancel the service and go with Texas Tree Surgeons. So far, they have been highly efficient and sent someone the very next morning. Would highly recommend that anyone not do business with Keane Landscaping/North Texas Trees.

The best in the Tree Business! I would never trust any other company to take care of my beloved trees. They are incredibly precise and take all the right precautions to make customers feel like they are in the best hands!

Came out and gave me an honest evaluation of my trees and didn’t charge me anything. Gave me tons of information about how to care for my trees. I’ll be calling them when my trees fill back in so that they can trim them the correct way this time. My landscaping company won’t be trimming my trees know that I know what North Texas Trees told me. Great company!

Very reliable and honest

Very satisfied, great job.

I'm very happy with the end result. The process was easy and smooth. We plan to use them again
for future projects.

from my lawn, to pavers,to building a beautiful custom outdoor fire pit, todd the bomb! after dealing with over10 different landscapers in the last year, thank god I found todd, great prices,quailty craft manship, I would not go any where else!

Great company to work with, very professional and responsive. They fenced our dog park in black vinyl chain-link and it is very nicely done and high-quality!

I am extremely happy with my new privacy fence they were quick to work me in and did an excellent job. Everyone that I had contact with was friendly and professional. Thank you American Fence and Stone.

Im going to give an honest review of my experience with the owner.

This is a long review, short version: confusion between us and the owner, and instead of being professional about it, he gave us attitude... Read on for long story....

I called him and after talking he agreed to come to my house and look at my setup to recommend some work, on the phone I said, "I would pay him a tip for the trip and gas". He texted me and let me know he was coming today around 1pm. When he got here, he knocked on our door and called and texted me. He wasn't able to get a hold of me, because i left my cell phone in the kitchen and was back in the bedroom in a (impromptu) meeting with my boss; i had headphones on. My wife was upstairs rocking our 8 month old baby to sleep. I noticed my phone at 2pm when I went into the kitchen to get a drink, and immediately called him back, I said I was SO SORRY this happened, explained why we didn't hear him, and asked if can we reschedule... his response is where it went south.

He said, "I'm going to pass..." if he had stopped there i wouldn't be writing this.. but then he proceeded to say, "...you wasted 40 mins of my time, and i was just trying to help you." I was caught off guard by this unprofessional and emotional response. so i said, "I'm sorry, I didn't waste your time on purpose, but since you are going to get an attitude about it, have a good day sir". I hung up.

Honestly, if he would have been professional about it and responded, "I am really busy, let me check my calendar and get back with you"... I would have been ok. Also, like i said above, I WAS GOING TO TIP HIM... So even if he responded. "Well, i'm busy and it took 40 mins of my time to drive down there, so if i come out again, I will charge a $100 fee" I WOULD BE OK PAYING THAT... lol I had a repentant attitude, I knew it was my fault we missed him...

I am a forgiving man, and will revise this review if i get an apology for the attitude and unprofessionalism. Will not use them, of course, I cant trust that they will treat me professionally if they did work for me.

Highly recommend this company if you are looking to build new fence. Katie and Todd are great to work with. We are very happy with our new fence and stone fence retaining wall.

American Fence and Stone are fantastic! They did a horizontal fence and a solar gate for me. It's stunningly beautiful and so well made. Katie and Todd are fair and easy to work with. I would highly recommend them for any fencing work. Thank you American Fence and Stone! I love my Fence!!!

A genuinely honest guy which is VERY HARD to find these days.
Mr Todd showed up when he said.
I cant stress enough how good it was to work with him and how professional he is.
I promise you that if you use Mr Todd for any small or big projects he will deliver at highest quality service.
Thank you

American Fence & Stone put up our brand new 8 ft board-on-board fence and I am thrilled with it! They replaced the lousy builder-grade fence that we have been constantly attempting to repair for 10+ years, and what an upgrade! Sturdy, attractive, multiple solidly-built gates, plus a custom corner gate which will really enhance our ability to utilize our outdoor space. We contacted 3 local fence builders for a quote: one who never replied; one who needed to schedule a quote several weeks out; and American, who came out the very next day and provided a detailed quote with several options we were considering. Pricing was very fair, installation was quick and professional, and Todd and crew were super easy to work with, consulting with us every step of the way. No more worrying about the fence falling apart every time it gets windy (which is often in Wylie!). Plus major curb appeal since we are on a corner lot. We like to support local family-owned businesses whenever possible and it has definitely been worth it on this occasion. Highly recommended!

Can't recommend Todd, Katie and AF&S enough. Todd was very helpful, talked through multiple options with us. Put up with my wishy-washiness. Our hail damaged fence was removed quickly, the new fence went up fast, looks great and could probably repel invading hordes, that's how sturdy it is. The pricing was simple, fair, and we will giving them more business for other jobs we have in the future. Very very very happy. Thanks Todd!
Danny