Water Damage Restoration reviews in Wylie, Texas

4.8 based on 50 reviews Back to the listing
    5

    Great service and took care of everything I asked for

    5

    Great results even better customer Service..

    5

    Excellent service! Very friendly and professional people.

    5

    Worth the call. Will work with them in the future!

    5

    5 Star

    5

    Prompt and courteous service. The follow up to confirm I was happy with the service was also helpful

    5

    I highly Fire and Water Restoration Plus. Their customer service is amazing and prompt.

    5

    Great company. They treat you like family and get the job done right the first time. Highly recommend!

    5

    The whole team was great with communication and advice. Totally recommended.

    5

    Some of the best people to deal with. Ready to offer help no matter what the circumstances are. Highly recommended.

    5

    Couldn’t ask for better service. Scott and Judy are super friendly and attentive to our needs and concerns and all repairs were completed above and beyond our expectations. Highly recommend.

    5

    I have used Fire and Water at both my personal home and for my business (rehabbing homes/property management) I have been extremely satisfied with their materials and their workmanship.

    5

    very great owners!! scott and judy really know how to treat people well! we worked for them as a moving company and they were so easy to get along with.

    5

    This is by far, the best company we have ever worked with. Scott and Judy are very caring and provide great customer service. I highly recommend this company.

    5

    The Fire & Water Plus staff was professional and efficient. The quality of their work was top notched. I would definitely recommend this company to anyone requiring their expertise.

    1

    Avoid Avoid Avoid.

    I talked to them on the phone; they said I needed their services immediately due to having a level 3 whatever. I responded that I was working with another company who didn't come out and they accepted this detail.
    I decided that I didn't want to use them because their attention to detail wasn't accurate; I literally pointed out areas that were wet that they said were not (they were literally wet) and came to the conclusion they were wrong and accepted that the areas were indeed wet, not dry.

    The owner was quick to say he was going to sue based on services rendered to do the job (They didn't even give me an estimate; let alone start any work).

    4

    Very good customer service and quality control. Professional service and the tile job was done great. Experienced some hiccups here and there but overall outcome was good. I would recommend this company.

    5

    Scott and his team were amazing. They were very professional, hardworking, and even with COVID were able to get our house squared away on time. Without a doubt we would hire them again in the future. Thank you also to Tino and the rest of Scott's team for being patient and understanding throughout the process.

    5

    We can't say enough in how grateful in the quality of work, the communication through the entire process, the little details and just all around amazing people! Our house fire took us back a little bit. Something we pray nobody has to go through. Scott and Judy and their crew are amazing!!!

    5

    Although we did not end up needing to use their services, they were so kind as to help and put me in the right direction. They transferred me and contacted so many people to make sure my problem was addressed. They even reached out after the fact to make sure I was still not having any issues. In the future, they will 100% be a point of contact for any services they can provide. Thank you guys!!

    5

    F&WR refurbished (I think that's the correct term) my home after the 2016 hail storm. Scott and Judy guided me through the aftermath and instrumental in getting the insurance company to step up to do what should do. Scott drove the entire process, interfacing with all the other contractors to insure their work was completed timely and correctly. He didn't hestitate to take anyone to task if the work wasn't done to his standards. It sounds gimmicky but my house was like new when they finished. I wouldn't hestitate to call F&WR if I need any kind of construction project done and done right. Thanks Scott and Judy!