Plumbing reviews in Roy, Utah

My Furnace went out. Royal PHA was able to squeeze me in to replace the motor within 12 hours of calling them.
The price surprised me for Labor. I was pleasantly surprised. I had a motor from my old Furnace they said they could install to save me money. They were fast and efficient. I will definitely call them again.

Rang the Ring doorbell to let us know he had arrived and i was able to let know that i was on my way back home. He introduced himself and let us know what he would be working on. Servesing the furnace and flushing the water heater as per our service agreement. He let us know it would roughly take about an hour. He did a great job.

Royal has earned my loyalty, I won’t ever call anyone else for my plumbing needs.

My house flooded on a random evening in June, and I had no idea why. I called Royal (after business hours) and they came over immediately, in less than an hour. They brought a shopvac and helped me clean up all the water from the flood that night, and they were back the next day to identify the cause of the flood and get it fixed (my downstairs toilet had a large clog which caused it to erupt and flood my entire downstairs).

The owner himself, Phil, personally came over to make sure everything was fixed correctly, and took extra time to stay and educate me on how to help prevent plumbing issues in the future. He recommended I get a water filtration system installed, which I did; he taught me how to clean the disposal in my kitchen sink, taught me about the fill valves in my toilets, showed me how to clean the filter in my dishwasher, checked and adjusted my water pressure to make sure everything looked good, and he did all of this for no extra charge other than just the cost of the water filtration system. He even threw in free HVAC servicing for a year.

I learned so much from Phil, and I’m happy this issue was able to be resolved as painlessly as it was. Hopefully I won’t have a flood again after everything I’ve learned about plumbing, but if I ever do, Royal will definitely be the first place I call, and they will also be the only ones I call for any plumbing issues going forward.

Phil and the team at Royal are clearly here to help people and earn their long-term loyalty. They are a fantastic example of how you get and KEEP people’s business.

These guys are absolutely amazing! They showed up on time, got right to work, and knocked the job out quickly and efficiently. Bryton and Arturo were incredibly respectful, helpful, and hardworking — they went above and beyond to get our furnace up and running. They even cleaned up after themselves and swept the floor before leaving, which really shows their attention to detail.

I highly recommend this company. From the sales team to the person who came out to do the bid, everyone was professional, knowledgeable, and happy to answer all of our questions.

We’re extremely happy with the results and the quality of work. Bryton and Arturo did an outstanding job — truly above and beyond! They definitely deserve some recognition — maybe even a bonus or a well-earned day off. Thank you, guys, for the great work!

Royal replaced our old boiler with a new High Efficiency Boiler and Tankless water heater combo. We had three great technicians Bryton, Devin, & Trevor, who clearly took pride in their work and enjoyed their job. We couldn’t be more pleased with the people, workmanship, service, and the products they installed. We were very impressed. What really impressed me is they only used top of the line components from world class manufacturers. I installed our original boiler 30+ years ago and couldn’t find products of the quality Royal used. No builder’s grade stuff like you would get from the more expensive home services companies that you always hear offering free stuff for over priced services. I highly recommend Royal, they weren’t the cheapest nor the most expensive gave us real quality.

I was nervous that I was going to be taken for a ride and additional costs would arise when James from Royal installed my Central Air while I was at work. I was right and extra things did come up but James handled everything and didn’t charge me a penny more than what I agreed to. I would say that James went the extra mile to make sure my house was in good working order. He found a disconnected duct all the way under the crawl space and reconnected it. Five out of five stars for sure. I’m so thankful to have found a HVAC that I can trust. Thanks James!

I’ve worked with Chris Toone for many years, and he’s someone I trust completely. Whether it’s work on my personal home or my business, he consistently goes above and beyond to make sure everything is done right. He’s responsive, honest, and always fair with his pricing. It’s hard to find someone in HVAC and plumbing who combines quality workmanship with integrity the way Chris does. I highly recommend him to anyone looking for reliable, top-notch service.

I recently had to replace my water heater and reached out to Chris Toone at Royal Total Home Services. I texted very early and Chris responded immediately, had a technician out the same day, and the unit was replaced the very next day while working around my crazy schedule.

Chris did an excellent job walking me through my options, clearly explaining the process, pricing, and what maintenance looks like moving forward. No pressure, no confusion, just straight answers and solid guidance.

The technician, Kru, was professional, respectful of my home, and did really great work. And the part that really stood out? Chris personally stopped by the job to check in on things including making sure my dogs were okay. That level of care says a lot about how Chris treats his clients.

If you want responsive, honest, and thorough service, Chris Toone and Royal Total Home Services is the real deal.