Reviews of local pros in Sandy, Utah

I can not say enough good about Jon @ Design N Mind. We woke up to every homeowner's nightmare, our house had flooded and ruined everything. The damage was so bad that it had to be demoed down to the studs.Luckily we found Jon, he really listened to what we wanted, and my husband and I have very different taste, and he designed us the most beautiful home we both love. I never thought I would have such a beautiful kitchen, and my husband loves his movie room with bar that he designed for him. Jon took us from our worst nightmare to our dream home, I would highly recommend Jon to everyone.
Thank you Jon

I did a complete kitchen remodel(appliances, cabinets, countertops, sink, flooring). I had zero experience and Jon McG,ill took my ideas and turned them into a beautifully designed kitchen.
From concept, to design, to ordering, and finally to install, Jon walked me through every step of the process. He had the right connections to finding great prices on materials and contractors to do the installs that I didn't do myself. What started as a very stressful process, with Jon's talent at design, his experience in the process of remodeling, and professionalism, it ended up making my experience an enjoyable one.
He was able to answer any questions I had, and if he couldn't answer, he steered me to someone who could give me great advice.
With his passion for design, professionalism, and knowledge, I highly recommend Design N Mind Interiors if you're looking to do a remodel. You will not be disappointed!

I couldn’t be happier with my kitchen remodel! Jon was incredible to work with from start to finish, he listened to every idea, gave great suggestions, and made the whole process so smooth. The finished kitchen is absolutely beautiful and better than I imagined. If you’re thinking about remodeling, Jon and his team is definitely the one to call!

Jon’s showroom is absolutely beautiful. He has an incredible eye for design. He is organized and on top of things and our kitchen turned out absolutely beautiful. Super grateful for his expertise and professionalism.

I had a fantastic experience working with Jon on my kitchen project. He helped me select the perfect countertop and sink he guided me through choosing a cohesive color scheme that worked beautifully with my space. Jon was so incredibly helpful when it came to picking out faucet and hardware that fit both my style and my budget. He really listened to what I wanted, offered thoughtful suggestions, and made the whole process feel easy and enjoyable. Jon was amazing to work with, and I would absolutely recommend him to anyone looking for help with kitchen design.

Design N Mind was amazing to work with for our bathroom remodel. Jon went above and beyond to ensure a seamless experience, and his meticulous attention to detail was amazing. He has a knack for helping you find the perfect design that perfectly suits your personality, taste and budget. We couldn’t be happier with the final result. We absolutely LOVE our bathroom! We highly recommend Jon and his team for any project you’re considering.

Design N Mind was great to work with. Made it super easy to know what we needed to pick out and helped turn our bathroom into a pit dream bathroom. Would recommend the 10/10 times!

Jon did an amazing kitchen renovation, from perfect measurements with talking over the phone to picking out colors. The design was amazing. Delivery was perfect and he coordinated with our contractor who was installing. Even our contractors loved the kitchen. Who would have thought one would hire a designer out of state!

I highly recommend Design N Mind. After living in my new kitchen for several months, I can confidently say it is as functional as it is beautiful.
Jon McGill designed and completed our kitchen in September 2025 and also designed a stunning fireplace surround. Thanks to his thoughtful planning, we were able to enjoy our refreshed home throughout the holidays and beyond.
Every cabinet is purposeful and well-designed. Jon truly listened to my husband and me, creating a custom kitchen that maximizes space while maintaining a timeless look. He guided us through product selections with patience and generosity — and even helped us navigate the occasional difference of opinion with humor and grace.
From ceiling-height cabinets to a bright, functional corner cabinet and a cleverly designed pull-out pantry, every detail works perfectly for our needs. The trade professionals he works with were equally excellent — reliable, skilled, and respectful in our home.
We are grateful for the experience and thrilled with the results.

Very happy with the service on the washing machine. Max came the same day we needed help. He was friendly, knowledgeable and fixed the problem. Will call this company again.

My fridge door wasn't closing. They came on time , fixed the issue at a fair price and cleaned my condenser coils. I am highly satisfied with their work and will recommend/ use them again in the future.

-Same day or next day appointments (two hour window)
-Reasonable prices
-On time (within the two hour window given)
-Text when on their way
-Polite
-Quick service and diagnostic
I will definitely call them again when I need more assistance with my appliances.

We had a great experience! Gints came on the same day we reached out for service. Diagnosed the issue and told us the cost of repair. Very personable and professional. Had to order a part, so it took a second trip. Came to replace a defective part as scheduled. I would definitely call the Utah Appliance Experts again. They are honest, knowledgeable and diligent. I highly recommend their repair services.

Horrible experience! Had them out in October 2022 to fix the dryer, and kept adding additional changes until I ended up paying nearly a grand due to hundreds of dollars in unexpected increases, new dryers cost less than that. The needed part was a week out and then was delayed a week on top of that, a $25 discount was offered for the delay - they’ll make it up it’s okay. When contesting the bill given with additional charges for new parts that I didn’t agree to nor were required the service man told me he was offended and hurt that I wasn't appreciative but rather upset when he was being so thoughtful by doing what was best for me by offering me an extra service. Really, I hurt your feelings by questioning that you jacked the price up hundreds of dollars? How about offering options, giving a choice, that is service! When expressing this to the service line they said the solution was to have him remove the parts that he unnecessarily replaced and put the old ones back in. He had already been at my house for half the day and now not in welcome conditions and I’m a mom home alone with her young children. I wanted him out ASAP. Plus I have confidence if this was asked labor charges would have been a topic.
Also, the final bill had charges on it that I had already paid as a down payment that they were trying to double collect. They did correct that but it took me calling it out.
Fast forward to January 2023 when my expensesive dry with all sorts of new parts that have a warranty offered on their work by this company isn't working. Called the company who was quick to exclude over the phone any warranty, but they can send someone. I advised I don’t want any work done by them unless it’s warranty, I won’t pay a cent more to this company. Advised they can send someone but if not warranty there is a fee even if no work is done. Ummm, no thank you! The woman on the phone was very quick to advise my issue isn’t covered without asking anything about the issue. I advised her it’s giving me the error code “call service” she said it’s a different issue because last time it was making a noise. Yep, okay. Certainly can tell nothing is possibly warranty work, even with all those “new” parts that were put in, with the little info offered on the phone.

I wont ever call them again. They wanted about 5 times the cost of an OEM part and about 10 times the cost of an aftermarket part to make a simple 15 min range repair. I feel like they were drastically overpriced for the service they wanted to provide.

I called to have my dishwasher installed after Home Depot put me off for yet another 2 weeks. Their technician was very professional and polite. Gints was able to set up my new appliance with no trouble at all. I will definitely call this company if I need any future repairs on my home appliances.

We’ve had Utah Appliance Experts out twice, once for our washer and today for our oven. Both techs were prompt, efficient, and explained the issues and the fix clearly. The first tech also offered advice about future purchases (apparently our washing machine is known for problems and hard to work on).

Max (who fixed our oven) was friendly, personable, and professional. He made it 100% comfortable to leave a stranger on his own in the house, which meant I could go about my work and be called in only when he needed something. With both repairs, they had the parts and the fix within 24 hours; which feels astonishing. Both were also able to come out within a day of me calling.

I’d highly recommend Utah Appliance, and especially Max. We had a great experience with both repairs, which made an annoying and stressful situation (a key appliance breaking) much easier to navigate and super fast to resolve.

Another repair company (A&E Factory Service) performed a repair of our washer and left before ensuring it worked. This resulted in the washer remaining non-functional for 3 weeks as, they rescheduled three times without coming back. We finally gave up and looked for a new company to resolve the issue.

Utah Appliance Experts saved the day, and came out within hours of calling them. They quickly diagnosed and fixed the issue all while charging a very fair price. He stayed to ensure everything worked and assured me if there were any further problems they would be right back out to help.

I would highly recommend Utah Appliance Experts to anyone needing fast (and friendly) service! End your search now and give them a call. I know I will the next time we need an appliance fixed.

Another great experience!
When my refrigerator went out this week, I remembered the honest repair tech that serviced my dishwasher 18 months ago and returned to Utah Appliance Experts for help.

I’ve had a dependable LG fridge for 12 years and the cost of replacing it was $2000! For less than $300, they were able to get me running again.

Thank you!

Avoid Utah Appliance Experts - Unprofessional Service and Incomplete Repair

We recently purchased a home with a malfunctioning Thor cooktop. Two burners weren't working, and the seller had Utah Appliance Experts repair them in October 2023 with a supposed 12-month warranty on parts and labor. We have a receipt for this work, which states everything was functional after their repair.

Upon moving in, we discovered the same two burners still malfunctioned. The ignitors, replaced by Utah Appliance Experts with parts listed as "from Thor" on the receipt, were actually too large for the cooktop model. This caused the ignitors to click constantly when those burners were turned on.

Due to the stress of an international move, new jobs, and other pressing home repairs, we waited a few months to contact Utah Appliance Experts again. In May 2024, technician Gints arrived to assess the problem.

Despite their website advertising free diagnostics, Gints insisted on a $95 fee to investigate further, even though the issue stemmed from their initial repair. He dismissed our concerns, stating that waiting six months meant the cooktop likely worked fine the whole time. This was demonstrably untrue.

Gints' demeanor was unprofessional and confrontational. He became defensive when we mentioned that our home warranty company's sent a technician who raised a potential fire hazard concern due to their "repair."

Gints refused to diagnose the issue without the extra fee and offered a dismissive solution of simply cleaning the cooktop, which we'd already done. He then made inappropriate comments about the previous homeowner and his personal desire to buy the house instead of us.

We never received a promised quote for repairs from Utah Appliance Experts. Given this experience, we strongly advise against using their service.

Our refrigerator developed a problem so we called Appliance Experts, and their technician responded very well. He fixed the problem in about an hour and was very courteous and helpful. We will definitely reach out to this company again if we need help!