Home Services reviews in Hampton, Virginia

MaidPro assigned Kayla to our home. She worked efficiently and did a fine job in expertly completing the 49 point checklist. We are very satisfied with her work.

Emma did an absolutely amazing job cleaning our home! She was thorough, professional, and paid attention to all the little details that really made a difference. The house looked and smelled fantastic when she was done—floors were spotless, bathrooms sparkled, and everything felt fresh and tidy. She was also super friendly and respectful of our space, which we really appreciated. If you have the chance to book Emma through MaidPro, do it—you won’t be disappointed!

Tonya did an Amazing job! Extremely detailed in cleaning our home. Thank you Tonya!

Ms Melody does the BEST job. We are so appreciative of her great work!

Our MaidPro Pro, Lindsey, did an amazing job! She paid attention to the extra details. Little things like dusting off the top of the roomba housing made all the rooms that much cleaner and nicer. Definitely appreciated!

Kathy did an amazing job on my home! She handled everything with meticulous care and I greatly appreciate her time and effort. Would definitely recommend!

Terri always does a good job keeping our house clean and sanitized.

My move out cleaning was phenomenal! Melody, Tonya, and Dasha were so professional, and impressive! I had a challenging move out cleaning and the ladies were absolutely exceptional! I highly recommend MaidPro for any cleaning needs! Fabulous job!

We had Kim & Crystal this time around. To say I absolutely love Maid pro is an understatement! There is always quality service and smells fresh. It’s the attention to detail in cleaning that makes all the difference. Carpet lines and toilet paper sticker for the win! And I love when we have the same cleaners! Kim is my favorite! We have seen her several times. She takes pride in her work and when showing other workers who have never been here the areas for cleaning. I can’t thank Maid pro enough for sending their best. The best in service—it was so exceptional this week. Each time I say Kim can’t get better, but she proves me otherwise each time!

Patrick and Kira never disappoint!! They come right in the house, greet us, and get after it!! They are amazing people!

Aneeka and Nori did an excellent job. I came home to a very clean home, which made my day all the better!

Awesome work Alexa, Elisabeth, Jillian, and Keyla. My house hadn’t been deep cleaned in a while and they did an amazing job.

Terri is outstanding! She is very thorough and also works fast! I love coming home and my house looks brand new! Terri you are amazing and we appreciate you so much!

Alexa and Hillary were absolutely amazing . Their service was above the expectations! and the house feels so refreshed and clean . Thank you !

Alexa and Destini were the representatives for MaidPro and they did an outstanding job giving our home a thorough cleaning before the holidays . Highly recommend MaidPro

Kathy and Shameka are awesome. They did an exceptional job cleaning our house from top to bottom. I love that they clean with microfibers instead of using a swiffer duster like the previous service we tried. They definitely did everything on their 49 point checklist. I highly recommend them.

I love maid pro, I now get regular cleanings this time I had Jacquelynne and Melody and they were amazing even gave me a number to a carpet and upholstery cleaning company. If your looking for a one time cleaning definitely book with maid pro and once they are done you will be booking for routine cleanings.

Ms. Kathy has been absolutely amazing with cleaning and organizing my household. I truly appreciate her and this service, especially during this time. She is a true professional—caring, reliable, and attentive to detail. I especially love the personal touches she adds, which remind me of the hospitality you’d find at Orlando’s theme park resorts. Her work goes above and beyond, and I’m so grateful for everything she does!

Im getting ready yo put my house on the market and the last thing I wanted to do was a deep clean. Alexa and Jillian did an amazing job in my home. I would definitely use them again.

Cleaning was fine, we had about 5 or 6 monthly cleanings. However, there were several occurrences of mischarging where the cleaners claimed they were here longer than they actually were. I had to call and challenge the time reported. I was reimbursement for the mischarged time. I can't do business with a company with unethical employees that mischarge time to run the bill up.
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As a follow up, attempted to contact the business owner as suggested, but they refused to talk with me about the problem I experienced with the mischarging. I wanted to share with them that on multiple occasions I noticed the cleaning people sitting in the vehicles for 30 or more minutes. After discussing this with MP customer service individual, she commented that the clock out times of the employee matched the mobile tracking time. I guess that's because the cleaning techs hang around in their vehicle charging as cleaning time.
As I stated previously, beware and unfortunately you'll have to likely track the techs actually cleaning time vs hanging around time.

The people seem friendly but don't always show up on time. I went back and forth with who I'm guessing is the owner and told her that any extra time over the hours we agreed upon in the original estimate must be approved by me first. They want to add an extra 15 minutes here and 30 minutes there when my house is probably the cleanest and most well kept out of all the houses they clean. I clean it myself here and there throughout each week but I'm the type of person that thinks another set of eyes on something can't hurt. When I asked about cleaning supplies I was told that they use commercial grade cleaners which is fine with me but when I over-heard a conversation that they only use "Spic & Span" on the baseboards and "fabuloso" on everything else I was very angry. If I wanted cheap cleaners used in my home then I would not have hired a cleaning service. This was after one of the cleaner people soaked an antique vanity, also a family heirloom, with "Spic & Span". She did wipe it off to her best ability but now there are small cracks forming where the wood was put together by the manufacturer. I don't appreciate being lied to about cleaning products as I would have been more than willing to provide the most adequate cleaners for my antique furniture. I have had 3 cleanings in total and after everything we will not be using them again while recommending to all friends to not ever try this service. It truly is ashame that now-a-days if you want something done right then you have to do it yourself. I'm not a super picky person but when you spray cleaner on a toilet seat and wipe only the seat and not where it drips on the back while seat is up then that's just not up to par for me. Shouldn't have to go behind cleaners and re-clean. Not worth the amount they charge for the job. They claim to have some "22 point checklist".....it's not working.