Reviews of local pros in Hampton, Virginia

Don’t even think about going here if this was your last option!!!!! Dropped off and paid to have my alterations done on 3 dresses. ( adjustment on shoulder straps for 2 dresses, and 1 waist adjustment total was $95.00) I specifically asked if my clothing can be done within 2 days and the wife, Ms. Lee, said yes it can be done. Two days later I’m there to pick up my clothing and they can’t find it. The lady start asking me the description of my clothing and she finally found my clothes laying in a basket on the floor. No adjustment was complete. I asked to return later that day to see if the alterations could be done and was told no! I asked for compensation and was told no! Then the other owner, Mr. Lee, start yelling at me saying just come back tomorrow. Service is horrible and high cost of alterations. Never going back!!!!

Went to pick up cleaning didn’t get a receipt and he lost an article of clothing not honest at all take your clothes somewhere else

My professionals Steinstra Charles Jordan and Nyssa Gonzalez did an amazing job and went above and beyond to ensure their checklist was thoroughly accomplished. I loved walking in and smelling a clean house. The floors are spotless from dog hair. The bathrooms are sparkling! I did a walk through of my home and loved every inch of it. The littlest details were noticed and very much appreciated. I am truly happy with this company and love the quality of service. Thank you :)

My first experience with MaidPro was more then I expected!!! They were so friendly & kind. Brooke & Laura came to my home & were amazing! They took so much stress off of me. I'm so thankful for them! And their rates were GREAT!! I will definitely recommend MaidPro to friends & family!!

Excellent deep clean of our home. Elinor did a fantastic job. The bathrooms are sparkling. We have a dog so she takes the extra time needed. Very pleased and will certainly use them again. Mary G

Wonderful experience with Maid Pro Professional Cleaner, Mr. Christian! His kindness and attention to details was a fresh breath of air. He was able to clean the toughest glass top stove stains right off and made it look brand new! Thank you for taking such great care of our home and bringing such a positive light to our day.

We recently restarted housecleaning service (after taking a break during the pandemic), and MaidPro has always met our expectations. The cleaning is thorough, communications are easy, and they are always prompt. Special thanks to pro cleaner Elinor for a great job.

Kaysee Stephens did an exceptional job cleaning our house. She worked tirelessly and our house came out spotless. This was the first time we used this company and I think they sent their best person. We are well pleased with the job she did. We would like to have her back for the next cleaning.

Anastasia and Alexis did a fabulous job cleaning our home on 3/25. This was our first cleaning with MaidPro, and we will certainly be scheduling our next soon.

Maidpro always sends wonderful people to clean our home. We are very pleased with their work. Our cleaner today, Chris, managed to surpass their already excellent service! He was especially cheerful, friendly, very thorough, gentle with delicate items, and we found zero missed areas when he left. This guy is bound for management one day! Chris rocks!

Update below:
They did a good job overall cleaning my house, but the kitchen it seems like they just didn't care about. The floor looks like it wasn't mopped at all, baseboard completely ignored. I feel a bit bamboozled because I tipped generously. Parts of the bedrooms were clearly not swept. It seems like they forgot that there is space under furniture that also needs to be cleaned. For a deep cleaning I'm a bit disappointed.

Update: Raised from 2 stars to 4. Their customer service is great. After my initial review, MaidPro sent out another pro, named Virginia, and she was amazing. She got down to business and made the house look perfect. If I use MaidPro again, I'll definitely be requesting her. Thanks, Virginia!

Ceniyah and Nichole did an incredible job in my new house. They were on time, thorough, and professional. They completed everything on the checklist and I'm thrilled with the results. Thank you so much!

We had the great pleasure of having Tamara clean our apartment this week and she did a fantastic job. All the little special touches she adds really makes you feel special. We would very much like to have Tamara as our regular Pro going forward. She certainly provides me with the desire to continue our service even during these difficult times. I will look forward to seeing her again at our next scheduled cleaning.

Tamara and Kathy did an amazing job! They really focused on details and organized my home beautifully. I would be happy to have them back! Thanks, Tamara and Kathy!!

Jouanna was absolutely professional, sweet and took her time getting our house in amazing shape. It seemed so good by the time she left. It sparked and I was just a huge huge help for us. I couldn't have asked for a better job and will definitely try to hire her services again. She's absolutely amazing!

We have had a wonderful experience with MaidPro. Kim is the PRO that was used to clean our home in Hampton, VA and she did an exceptional job. Everything was well cleaned, we felt like we were coming into a new home! We've had a great experience and plan to continue using MaidPro!

Kathy did a great job cleaning my home! Everything was very clean! I requested her, as this was the second time she’s cleaned my home.

It's like my house want even cleaned after they were done. Cabinets weren't wiped fixtures weren't dusted

Been very impressed with Maidpro since I started with them. My current pro is Kim and my cleaning this time was very impressive. Along with a professional experience, I find Kim to be very personable. She does an exceptional job with grout cleaning in the shower.

From my initial call until after the cleaning, the communication and professionalism by everyone I talked to was outstanding! They were able to get me in the next day which was great. Shameka & Mable were amazing! So friendly and great with our dogs! They took their time and paid great attention to detail. The house looks so good now.

I highly recommend this service if you want a super clean house. I will definitely be using them in the near future!

A waste of money. We won’t be using this company ever again, which is unfortunate because we planned to depending on how good of a job they did. We hired them yesterday to clean the entire upstairs which we had already prepped for them so the job would be a lot easier however they did nothing besides the upstairs bathrooms, which I might add weren’t even cleaned well. We were expecting nothing but exceptional work based on the reviews but were sorely disappointed. Lesson learned. We will be going with another cleaning company to clean the remainder of the house and the new house we are moving into.