HVAC reviews in Lorton, Virginia

Very through in diagnostic explained very well what my system needed and got it up and running highly recommended Ray for all Hvac services you may need.

Have the pleasure of meeting Ray. He was extremely knowledgeable and quick to resolve the problem. Very professional from the initial visit to the installation. Thank you for the great service.

Great HVAC company. My ac went out over the weekend and the technician was very polite and professional and fixed the issue. He was puntual and very knowledgeable. Definitely will use him moving forward

Ray is very knowledgeable and professional. He came same day I called him on a Sunday when I lost my A/C and it was 90F outside. I would recommend him to my friends, family and anyone. Thanks!

Called them in a heat wave. Had someone out quickly with all the nexeassry parts to fix it on the spot. Communication of what the problem was ,was very helpful. My favorite very affordable!

Was able to schedule same day service. Technician Ramon was very professional and did a great job. After having him service the home Ramon know what he is doing so I kept him. I have multiple properties and whenever an issue occurs I call Ramon and he take care of it He is very prompt and he has a good communication.

Ray came out to help me with my washer and did such a good job that I called him again when the HVAC system was leaking. He thought to install a pump to efficiently redirect the water down the drain should it leak again. He also broke down what he was doing and explained how the system worked. Ray is very professional and goes above and beyond when you have a crisis or just a minor issue with your appliance. Do not hesitate to call him.

I arranged an appointment with Ray to repair my HVAC. He was on time, extremely knowledgeable, and honest. Ray was not only able to repair my HVAC, he made sure it was operating efficiently. I highly recommend Ray and his company and will definitely do business with them again.

Absolutely fantastic! we sent in a request at night when our dryer broke and the next morning Ray was here. He fixed it within the hour and was very professional. He explained everything and the price was fantastic. Fantastic service, would definitely recommend!

Ray did a great great job. Despite some hurdles with the wrong equipment being delivered (100% not Ray’s fault) Ray improvised and overcame the situation. He kept us informed the entire time. Above it all he was professional and very friendly. We would definitely hire him again.

I highly recommend Northeast HVAC and Appliances of Lorton. For the past three years, they've consistently provided exceptional service to my family. Recently, we encountered an issue with new equipment due to a manufacturing defect, even before installation. Fortunately, Northeast HVAC was on our side, fighting tirelessly with the distributor to resolve the problem. They escalated the issue as high as possible on a Friday and by Monday morning, they had a solution in place with new equipment installed at our home. What could have been a disaster was handled swiftly and professionally. This company truly goes above and beyond for its customers, demonstrating a level of dedication and professionalism that is rare to find. If you're looking for a top-notch HVAC and appliance service provider, look no further than Northeast HVAC and Appliances of Lorton.

I had an emergency situation where my bathroom toilet was leaking into the unit below. I contacted Ray, and he scheduled me immediately without hesitation.
When he arrived, he thoroughly inspected the issue, clearly explained what was causing the problem, and walked me through the repair process so I understood exactly what needed to be done. His pricing was very reasonable, and he completed the job quickly and efficiently.
I truly appreciate his responsiveness, professionalism, and quality work. Thank you, Ray, for always providing excellent service! Highly recommend!

As a homeowner and landlord, I've consistently been able to rely on Ray because he's extremely professional and thorough.

When my boiler started leaking in my new house, Ray came in the same day and made a fix while guaranteeing his work. When the problem persisted, Ray stayed true to his word and returned to diagnose the issue correctly. He went above and beyond by doing additional research and consulting with other experts in the field before returning to my house and fixing it at no additional cost. Throughout the process he answered all the questions that my husband and I had and explained what he was doing and why.

At my rental condo, the 3-year-old water heater was randomly losing hot water for days at a time. Multiple contractors failed to diagnose or recreate the problem. Frustrated, I called Ray. He noted the diagnostic codes on the water heater and instructed my tenants to take a video of the code the next time the issue occurred. When Ray received the code, he returned, recreated the problem, and thoroughly explained the situation to my tenant, validating their concerns. Ray even contacted the water heater company to check if the part was under warranty.

I appreciate Ray's effort and thoughtfulness because I never feel like I'm being cheated by him. He's knowledgeable, dedicated, and committed to finding the right solution. I'd recommend him to anyone.

Ray has been excellent when it comes to professionally handling repairs and maintenance work for my HVAC system. He takes time to break down and explain what the issue is, the possible option/recommendations and works with me based on my budget. I would highly recommend his services!

Resolved our AC issues same day. Ernesto was great and was very thorough. Had another issue and he was willing to come by at 9pm. Ray was communicative and always picked up the phone even when we called him at night.

He was very professional and did an excellent job! I will definitely use him again.

Ramon was very impressive with the knowledge and info he provided during our HVAC replacement. I originally hired him for an air duct cleaning and once he looked at our system, he quickly got me up to speed at how old our system was (over 20 years). And gave me options on the different systems to upgrade to based on our budget. The flexibility of replacements and payment options were what sold us. I'm glad we stuck with him bc my wife and I were really happy with the new Carrier system that he was able to install in just a couple of days!!

Excellent service from Northeast HVAC and Appliances. The technician was very professional and arrived on time. He clearly explained the issue with my appliance and fixed it quickly.

Northeast HVAC and Appliances simply,
do their job!

Providing great efficient counsel and cost-effective prices. With the heatwave driving up prices, Northeast HVAC and Appliances drove their prices down. I had several companies come down and go through the motion, but Ray and his technician fixed the issue on the spot, thoroughly. Saved me thousands of dollars from buying a whole new system.

Northeast HVAC and Appliances delivered a full diagnosis with a comprehensive walk-through of the problem and provided an assured solution. With Ray and his technician hard at work, it sure proved they could deliver when the other competition couldn't.

I highly recommend Northeast HVAC and Appliances not just for what they did for my HVAC system, but because I know what they'll do for you!