Home Services reviews in Midlothian, Virginia

Very professional and will continue to use. I would definitely recommend this service for anyone in need of a good cleaning.

Called for a one time clean , they were on time , did a great job with a great price. I will use them again.

These guys do a great job for me every time! The communication is top notch! I highly recommend them!!

We are new customers and we’re so pleased with the service. Jamesha did an excellent job, everything looks great! We’re happy to recommend them.

Outstanding work! Lisa does an amazing job and is so kind. I definitely recommend and will continue working with the company.

I am very pleased with the cleaning service provided by Todd & most of all, by Bambi. She is hardworking, competent & pleasant.
Anne Picone

Just had my first house cleaning. Bailey was professional, punctual and did a great job. It was so wonderful coming home from work to a clean house!

We are extremely satisfied with Mid Atlantic Maid Service. Lines of communication are always open . It is important to us that we know when the service will arrive so our schedule is accomedated.

I have used Mid-Atlantic for many years and I couldn't be happier with their service. They are prompt, courteous, and always do a great job. I would recommend them without hesitation.

Todd - thank you for your response to my family's review & complaints below:

"I told your Mother I was very sorry about your Fathers Passing , Your mother called today and wanted to switch over to Monthly Service , but she didn't want to pay a higher price which I understand . She gave her 30 day notice per her service agreement which she agreed to all of the terms before signing back in January 2016 so I don't understand your review .If I was so difficult to work with I can't believe your PARENTS would have stayed as customer of ours for all of this time , considering we haven't change our terms or pricing since they became customers . For the record I have worked well with your Mother and Father over the last 3 plus years as I do with all 600 customer that we service for the 28 yrs we have been in business . Again sorry you feel the way you do Matthew."

What seems to be getting lost here is the real basis for this review. You are a stickler for your contracts, we get it. It is documented in other customer's reviews and while it might be a bit shady and non consumer friendly, it certainly isn't worth taking the time out of our day to post a google review. However what is worth our time commenting on is your attitude and general offensive tone that you have shown us today through multiple conversations. Whether you believe in karma or just basic professionalism, your behavior has been worrisome. To be as aggressive as you've been with your words to us in this difficult time has been hard to stomach. At this point we are fine with giving you the $190 you are demanding from us for not giving you 30 days notice of contract termination. You want to play hard ball with a family going through a financial and emotional crisis? Fine, have at it. We'll send you a check. But in the meantime all of your current customers and potential future customers should be made aware of what type of business person you have shown yourself to be.

I fully expect another "public apology" like the one you closed with above however you failed to mention that you are also sending us a text message threatening to sue us for slander.

Maybe you are just having a REALLY bad day and we are unaware of other things in your life that has pushed you past the edge to where you are treating people this way. If that is the case, I am sorry for what you are going through. I hope you are able to find some peace and balance in your life.

Laura does excellent work and we would give her our highest recommendation. We are fortunate to have her to clean our home and always look forward to seeing her.

Martha and David Hartz

Mid- Atlantic's cleaning personnel are personable, professional, and competent. We have been customers for numerous years and find they provide an excellent cleaning service for a reasonable price.

I was in need of a 1 time cleaning for my new house I was moving into. My closing date got pushed up and Mid Atlantic Maid Service was very accommodatable. They cleaned my new house hours before I was suppose to move in. The place looked incredible after she was done! My wife was so pleased that she wants to get house cleaned every month now. Thanks again for everything.

I'm so grateful that I was lucky enough to have Laura as the first person I met from the company. She's both efficient and professional. When I ask her to complete special/extra duties, she willingly complies. Please thank her for me. (Tod, I do appreciate how friendly and cooperative you are too!)

Working with Mid Atlantic Maid Service has been wonderful! They worked with me to set up re-occurring cleanings for some friends in need and provided excellent customer service. My friends receiving the cleanings have great things to say and are relieved to have had this comfort in a time of need. Thank you for all of your help!

As a first time client, WOW! I moved into my apartment in July and have been living out of boxes, as I work a ton in my new job. One of Todd's miracle workers came by today and worked wonders. I left a cleaning list and an extra key. Upon my return this evening I was pleasantly surprised to find a much more appealing space! So nice to come home to a much more organized place after a long day. Thank you again!

I have been a customer of Mid-Atlantic for many years. I have found their services to be a good value and their company to be a good match for my family's needs, even as those needs have changed over the years. I want to especially recommend Kayla, who has started working there recently (as of July, 2019). On top of a cheery disposition and a warm personality, she works quickly, and is very thorough. I'd gladly have her back in my home at any time.

My parents used this cleaning service for 3 years. They were signed up as "premium" customers which meant they were scheduled for twice a month cleanings on a monthly basis. Unfortunately my father passed away and my mother no longer has the funds to keep the service up and running. She called the owner and asked to cancel the service and he (Todd) made her aware of the 30 day cancellation notice that is written into their contract which requires her to pay for two additional cleanings. My mother called me upset saying that Todd was very rude to her over the phone and she was nervous about the financial implications. So I gave Todd a call and very politely asked for him to work with us given the extenuating circumstances and find some sort of middle ground. We might have just caught Todd on a bad day but he is clearly a tightly wound, defensive person. Our 5 minute conversation quickly descended into him raising his voice, saying "these contracts are what I live by" and that "if I was in your parents situation I would never ask to break a contract". When I tried to calm him down, he interrupted me again, aggressively, yelled "I'll see you in court!" and then hung up the phone. From my understanding, the cleaners of this service really do great work, but it is a shame they are being employed by a person of this caliber. I would think twice about utilizing a service that ultimately lines the pockets of an individual lacking empathy & professional maturity.

I absolutely love the job Heather does cleaning my condo! She was recommended to me by a family member and I could not be happier. I love that the service provides all supplies and WOW their vacuum cleaners are amazing! I have a Dyson but theirs put mine to shame. Best birthday gift I ever gave myself was hiring Mid Atlantic Maid Service of Midlothian!

Worst company ever. Would not recommend to anyone their services.Had a bad experience with them .very rude staff and very poor customer service.Avoid avoid avoid if you care for your sanity

I called Todd on Wednesday afternoon and he kindly arranged to have Tina at my home the next morning. She was on time, friendly and did a great job. It was no small task, and I truly appreciate the hard work it took to complete.
Overall, a great experience. I plan to arrange a regular cleaning schedule for the future.
Thank you Todd and Tina...