Bathroom Remodeler reviews in North Chesterfield, Virginia

A Solid 5 Stars! Demo and complete redesign of our prim. bath. We had demanding work standards and specific wants for the project. We were very impressed with Timber Creek from the onset and being BBB accredited with a great rating was a plus for us.
The proposal was extremely detailed with cost breakdowns for materials and labor for each phase with a full description of work to be performed which helped answer a lot of our questions beforehand.
The owner met us at each design center and was instrumental in finding us the materials we wanted as well as providing some design/color ideas.
We chose the 3D modeling to visualize the room and the completed project exceeded all expectations. Matt was amazing as the PM and also just a nice guy but the whole crew is fantastic and accommodating.

We recently completed a total renovation of a guest bathroom by Timber Creek Construction LLC. We have been through multiple major remodeling jobs in several different houses over 40 years with different contractors. Timber Creek was the best. From the initial job assessment and design through to the final walk through, they were responsive, flexible, on time, and careful in their work. Based on my own experience working in construction trades, I can attest that the quality of the work was excellent. The process they use for material and fixture selection was easy to deal with and provided a wide range of options. I would highly recommend this company to anyone considering kitchen or bath remodels, or other major construction projects.

I had a great experience working with Timber Creek Construction on my primary bathroom. Lee Jr was excellent at communicating with me every step of the way. From receiving the proposal from Patrick and Lee, to the finishing touches by Matt, the job went very smoothly and the the bathroom exceeded my expectations! I would definitely use Timber Creek Construction again!

Great experience and final product for the right price! We have a house built in 1925 so we knew there would likely be extra structure or plumbing work needed, but they were fair in their addendum for the work.

I would like to thank everyone at Bath Planet of Richmond for a job well done. Thanks to the insulation team for having pride in what they do. Thanks to Andre and Tracy for taking the extra time to go over the best ideas for my price point. I highly recommend Bath Planet of Richmond for all of your bathroom renovations .

Dex D. of Portsmouth. Va.

We ordered a tub conversion to shower back in June after speaking with a wonderful woman about the product and service with this company. We were so excited to finally have found a quality product in our budget and we’re assured it should be completed by October.
However, every day since then has been a headache to say the least. I have called and emailed the director in my area no less that 60 times trying to get dates confirmed and the project completed. Despite being assured that project would be completed before the delivery of my daughter in October, we now sit in December with a still incomplete project. The parts for the glass have been misordered and mismeasured resulting in additional time waiting for a reorder, all the while I spend every week calling or emailing the manager trying to find out when we can have a working bathroom again.
On top of the problems with the glass, the install of the shower base on my floor was explained to me to have too large of a gap and that it couldn’t be sealed with the gasket made for the space, so it was caulked to the floor after I requested that it be fixed to ensure no water would get under the pan and cause mold or rot. I am not exaggerating when I tell you it is terrible. The lines are nothing close to straight and it looks awful.

All I can say is that I am so glad I didn’t pay them the final 60% when they asked (prior to the job being complete) because I probably never would have heard from them again. At least this way, I still have a little bit of power left and can hopefully get these issues resolved and get what I paid for.

While their product may be beautiful and have a great warranty, their customer service and timeliness have made this project a nightmare and I will not recommend them to anyone or use them for future projects.

Had a wonderful experience from start to finish! Project lead was nice and answered questions whenever we had them. Installer was a joy to have at the house and got 2 bathrooms knocked out in 3 days! I will definitely be recommending to all the people I know who plan on redoing their bathrooms. Thank you all for all you have done!

I just wanted to share how happy I am with the bathroom renovation and tub installation. The contractor did an amazing job and really paid attention to detail. AJ was friendly, informative, and very patient with us and our questions. The only hiccup was that the demo and installation took three days instead of one to two days that I was told. But, it is understandable because only one person was working on it instead of multiple people. Randy was awesome and did an amazing job without any extra help, which was even more impressive. Plus, he made the 90-minute drive to my house three times to ensure my bathroom was perfect. Overall, I was happy with the work that was completed.

I am so appreciative of the professionalism, expertise, and respect the bath laborers displayed in their work ethic. They answered questions, listened to concerns and acted on them, seeing our bath project through to completion. I have a beautiful walk in shower and a new bathroom floor! I would advise anyone to hire Bath Planet for their bathroom project, I love mine!

Mike Pickett was wonderful in explaining in detail what we may like for the bathroom! Always responsive to my calls. He was down to earth. A friendly guy. Ed was our installation guy. He did a great job. Pleasant to work with. He is a hard worker. We love our bathroom. It is finally what we all wanted. That you Bath Planet!

Bath Planet did a very good job on refinishing our downstairs shower, making it more safe and providing a look we were both happy with. When the paperwork was finally completed, (not BP’s fault), the work was quick and the end product was better than expected. We’re thrilled with the upgraded shower and BP’s workmanship.

The installer was very professional was on time explained everything that was going to take place. After the installation the clean up was great he gave me the instructions on how to care for my bathroom. I cannot say enough nice things I love my bathroom. I would highly recommend bath planet to anyone. The quality of the workmanship was spot on.

Bath Planet was easy to work with and a quality job was done by Ed when installing!

The whole process was painless and easy. The sales rep and technician were both top notch, professional and knowledgeable. I’m happy I chose BathPlanet and would gladly use them again.

SUCH a perfect experience with Mel and Chris. We are novices at home renovation and these men were so professional, kind, and reassuring. Working with them was AWESOME. We have a 1954
house; our two main bathrooms were catastrophes in terms of tiling and flooring and (gasp!!) 400 pound tubs. That’s 400 pounds apiece for the tubs. Simply cannot recommend them enough, we would trust them with ANYTHING

I used Bath Planet for my bathroom remodel.
It is fabulous! I love everything about it. It looks so much better than the initial concept!
My installer was the Best! He was detailed minded and stayed focused. I absolutely love my new tub!

Bath Planet provided quality work for bathtub to shower conversion, plumbing replacement, vanity installation and leveling floor. I felt installers were doing good quality work throughout. Only issue is LVP flooring does not quite lay flat. Currently a couple small bows and dips in flooring.

Mel was our installer. He was meticulous and hard working. His work is top notch and I would highly recommend him. The new shower is beautiful. I can’t wait to try it out in 24 hours! Thank you to Bath Planet for making this experience smooth. Shout out to Mike Pickett, our salesman, Tracie Stern, and Lauren Harless.

It was a great experience! I needed my old shower unit replaced, Tracie, they're fantastic designer, came in and met with me and showed me all my options. She is very professional, knowledgeable and helped me create a beautiful new shower! The installers were polite, professional and very knowledgeable as well! Overall I give them 5 and 1/2 stars out of five stars! :-)

I’m so happy I went with Bath Planet. Ted was very responsive and helpful in making my bath fantastic. He even jumped through hoops in order to make my bathroom remodel pass inspection! They installed everything in the photos, including the flooring! Only thing left for me to do is paint!

Mel and Chris was outstanding and very professional. From start to finish they addressed any questions I had. They took the time to clean up and thats a plus for me. Oh yes my bathroom is gorgeous!!! Thanks for everything.