HVAC reviews in Portsmouth, Virginia
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I called Eco logic because the vents were blowing dusty air. The crew did a great job and kept the house tidy. I could notice the big difference after the air duct cleaning. Thank you for your service! :)
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The technicians are really logical in terms of cleaning the duct and vents in my home. It was quick with high quality due to their professionalism.
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They arrived on-time, even emailed and text me of their arrival. The techs work immediately and so efficient. Left no traces behind. I will surely use them again!
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They’re environment conscious, they have the brains for the job, and most definitely they take good care of your systems. They’re services is unreal and unlike ani other services i’ve been with so far. They were also very friendly. Thank you so much and a big round of applause for a job nicely done. I’m giving you my highest recommendations!!!
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Their tech texted me before he arrived so that he could come early as soon as the previous job was finished. Clean, polite, and efficient. They showed me how dirty my duct was and cleaned them thoroughly. Very pleased
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Very happy with the technicians doing a greta job cleaning the ducts. They got rid of all the dust and dirt in them and quoted a very affordable price too. I’d really love to have them clean my ducts again in the future.
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I was having a lot of trouble finding a service that I could trust. I ended up finding Duct Care and am so glad that I did! Duct Care provided me with professional cleaning services and was even able to address a few of my special requests. The staff was professional, courteous, and efficient. The duct cleaning service was also affordable and I am so glad that I found this company.
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Eco-Logic is my cleaner of choice moving forward. They were very respectful and profession and their output was on another level. Im one satisfied and happy customer. thank you so much!
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Eco-Logic is a very trustworthy company. They send a great guy to clean our dryer vent today and he was very honest and upfront with the price and the process. We really appreciate the way they conduct business.
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I had Eco-Logic Duct Care replace my old unit and I was very pleased with their process and results. now I have them serviced my duct yearly and very glad to have them at hand. They are so professional and a joy to work with. Well done!
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The techs of Eco-Logic Duct Care was efficient. They provided me details on everything that they did and make sure that I understand it correctly even ask if I have any questions. He easily finished cleaning the 10 years of dirt from my duct for just about 30 mins. No words can express how satisfied I am!
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Ducts are squeaky clean thanks-Logic Duct Care. Special thanks to the techs who did my ducts, very polite and professional.
Expected nothing less. Just pure passion as they went on with the service. Ducts can now be free of dust and debris or what have you.
Will certainly get you guys again the next cleaning schedule. Appreciate it gentlemen. -
The technicians of Eco-Logic Duct Care went above and beyond to clean my air ducts. They were extraordinary and thorough. They also made sure that everything was done smoothly.
Super happy with how they deal business with me. I will be their repeating customer in the future. -
The old man knows his stuff
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The Very Best, Experienced people & Get the JOB done!
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On time service, well respected employees, and my temperture was satisfied... an not to add prices are very reasonable.. will request to others
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there has been problems every since I had the system. last week no heat, it was fixed, this week no heat again, and I can't an appointment for another week
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Professional, knowledgeable, and great customer service. They were able to fix a problem we had with our AC that two other companies failed to fix.
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Marquis was extremely professional and knowledgeable. I was burning up before he arrived and he got my place back to a cool before the summer heat backed me again. Definitely recommend their services.
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POOR INTEGRITY AND DISHONEST PRACTICES.
This company installed the system in our new construction purchase. The unit has never fully work properly as there was an issue with it not cooling one room in our home when we purchased it as they failed to install one of the vents in the room .
An effort to continue to be loyal as a customer I contacted them for routine maintenance on it.
Service technician TJ completed my call for routine maintenance. Stated that compressor was going bad and he cleaned out drain lines and they were "ALL CLEAR". I questioned why the house is still cool. He stated that the air conditioning unit in the Attic had lines that froze and the blower was blowing cool air into my home off of the freezing lines and that was what was keeping my house cool. It also was the cause of the water leaking outside from the drain pipe and another indicator of them compressor going bad.
Had another technician come out to fix it with my home warranty. The technician stated that the 3-year-old compressor was perfectly fine and in good working order. It was NOT going bad, but in fact the issue was the drain lines were clogged. This was what was causing the leaking water outside.
After calling the office I was told to call the owner Mr Parker. Mr Parker was defensive and tried to invalidate what I was saying and gloating on his 5 star google reviews and 11 years of being in business. He refused to acknowledge my experience of being lied to about my compressor and the lines being cleaned as told. Instead he wanted to know "what his business could do for me and my complaint" and ok with the service the technician had not provided.
He stated that TJ told him he DID NOT clean the drain lines out and that was why I was not charged and was upset that I questioned the integrity of his stellar employee.
Last time I checked it is not the truth when you tell me you have done something and tell another person you have not I'm not sure what else that would be called maybe an untruth ?
In his responses and defense of the practices of his workers...he decided to tell me all about the career choices of the technician and how he has elevated himself in the company. Never once apologized for the dishonesty or experience with his company or services. As a woman consumer it is not uncommon to be taken advantage of...overcharged.... underserviced... dismissed and treated unequally. My Advice: Please check behind them as honesty and integrity is NOT a priority with this business. -
My ac went out and needed someone fast. I got lucky and got an early same day appt. Marquis was very professional and knowledgeable and was able to fix my problem right away! Highly recommend this company and will be using them in the future.