Reviews of local pros in Powhatan, Virginia
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We have used Clodfelter's for years with excellent results! They are very thorough, professional and prices are very competitive. If you talk to Scott for five minutes you can tell he is a man you can trust. He has never steered me wrong in the 22 plus years we have been dealing with Clodfelter's. They are the ONLY company I feel I can trust to perform work while we are at work an nobody is home. I heave recommended them to neighbors and friend with the same results.
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Called Clodfelter's after our AC went out and multiple friends recommended them. Everyone we dealt with was friendly, knowledgeable and the most reasonable pricing. They stayed in touch, kept true to appointments and just overall treated us like valued customers. We are lifelong customers now. Good, honest, hardworking people.
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Clodfelter's and staff saved the day this summer! Our whole heating and cooling system failed and in a short period his staff replaced the whole system for a good price. From now on I will only deal with Clodfelter's for Heating and AC.
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Clodfelter's Heating and Air Conditioning is a really great company that does fine work with really nice and knowledgeable technicians, a really nice, knowledgeable and available service manager,great customer service and a great office staff. They have been my HVAC service company for about 12 years and they just installed a new American Standard gas furnace and Air conditioning system that is terrific.They arrived at my house around 8:30 am on 12/10/24,removed the old gas furnace and AC system , installed the completely new system, had it running perfectly by 7:00pm and have not had to return to correct anything! They did a great job,including floor protection,training on the new equipment and the T-6 thermostat,registering all equipment for the warranty,providing receipts,etc!! I highly recommend this company and could not ask for a better job!
James Smith
12/27/24 -
Clodfelter's has replaced two of our heating and air systems. Their prices are fair, but the outstanding thing about them is the quality of workmanship and ethics. Scott, the owner, was on site during the entire replacement of our last system. He was the first one under the house and the last to leave. The company is first rate in our opinion.
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Called for first time to schedule appt. I got a confirmation and everything that they would be coming today and that someone would call prior to let me know they are on the way. I get a call and it was to tell me they are not coming. They asked if I wanted to reschedule. I have immediately lost trust and feel it would happen again if I rescheduled. So no thanks.
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Highly recommend Clodfelters. Competitive price and professional service. Clodfelters replaced all three of our units (both inside and outside components). They tailored the quote to what we needed for our room sizes. Installation was timely and work was clean and professional. Equipment installed is high quality and resulting a/c system capability is great.
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I am writing this as a review as well as an email because maybe it will expedite communication with Clodfelters.
October 7th Nicholas and another technician visited our house. This was for a routine maintenance visit. A few weeks before, it seemed our downstairs unit was not keeping up with the temperature we had it on. For example, we had it set on 72 deg F, we had it on cool, but the temperature was 74 to 75 degrees.
The downstairs unit was put in by Clodfelters in 2023.
Nicholas and the other tech let us know that the coil was broken. The cost to replace would be somewhere about $1,000.00. I cannot give you the exact cost because no write up was provided to me. He told me that he would be sending me an email that would provide the information that he gave me verbally so that I could look over it later. He also asked if I would like a manager to call me - I said yes. He and the other tech said "these coils break all the time" and we should turn our downstairs unit off as it was not working. Again, Nicholas told me that I would have an email sent detailing information and a manager would call me.
This visit occurred October 7th. I followed up with an email that day since no one had called me and I had not received an email. October 8th (Wed) and October 9th (Thursday) -- no communication from Clodfelters.
Finally, Thursday afternoon around 3:00 pm I called Clodfelters. Jennifer told me that someone would be in touch Thursday afternoon or Friday morning. No phone calls were received by you all until after 3:00 pm Friday October 10th. I attempted to return a phone call later at 6:00 but you are closed for the weekend. I was not able to answer your call around 3:00 pm as we had a family emergency.
I am absolutely blown away by the lack of customer service and support by your company. I have detailed what has happened above so all company members at Clodfelters are clear on what happened this past week.
We currently are going to be going into the weekend and next week without a working downstairs unit with no plan for repair. I look forward to hearing some kind of communication from you all. -
I'm sharing my recent experience with Clodfelter's to inform others about the exorbitant charges for their parts and service.
Our furnace went out the week before Christmas '25. A call to Clodfelter's brought a technician in short order (appreciated) and within 5 min a diagnosis was made and a quote was given. Not knowing what a part should cost and needing a functional furnace, I signed off on the repair. The quote did not include the $89 service call fee (reasonable) for coming out. The technician went to the office, returned with the part and had it installed in 15 min. He was professional and courteous.
To make a long story short, for a $65 part and 20 min of labor I was presented a bill for $593! Apparently, they no longer charge by the hour but by whatever they think a certain repair should be "worth".
I appreciated the quick repair but feel the price for work done was at least 2x what is fair.
I've learned my expensive lesson and will look elsewhere in the future for maintenance and repairs.