Reviews of local pros in Powhatan, Virginia

The plumber/tech was very courteous, professional and knowledgeable. He did a phenomenal job with assessing the issue, listening (my account of the situation) and repairing the issue in a timely manner. Satisfied customer and I cannot thank him enough for being so, professional and pleasant.

We had to get our main sewer pipe replaced And SoGood Plumbing Heating and Air went above and beyond to make sure the entire process was as hassle free as possible. Samson was very professional and informative and helped me through the entire process from the insurance to the job site. Samson along with Stephen and Brandon worked efficiently and in a very timely manner (A job that would normally take 2-3 days they finished in one!) and did such an excellent job! 10/10 would recommend!!

Let me tell you about this amazing company:

Our unit fried during the extreme cold of January 2026…IYKYK.

We requested an estimate the day it went out, had a great price that same day, and the unit installed the very next day!

Andy and Brian arrived at 9:30 AM on a bitterly cold day with sheets of ice everywhere; the roads, our yard, our fence and around our broken unit. They came with shovels and other equipment and chipped away at the ice before even starting to install the new equipment.

Due to this being an old house, the work was time-consuming but these amazing gentlemen toughed it out until 11:30 PM when the job was finally done!! They installed the new unit with brand new wiring, new heat pump, new breakers, new thermostat…the whole nine yards.

Even at the late hour, they walked us through the new thermostat, new breaker layout and covered any questions we had.

I cannot say enough about this company and their amazing workers.

It’s so rare to find a business that works this hard under such extreme conditions without a single complaint or moment spared. We kept asking throughout the day if they needed a hot beverage or a snack but they deferred each time.

I could not recommend a business more than this one!!!

Very awesome experience! The whole process was easy and painless, from setting up the appointment, to confirmations, to the actual appointment. Julia, our technician was amazing! Answered all questions, went above and beyond! All and all a great experience and I actually look forward to working with them in the future.

Update: I’ve now had the pleasure of working with a comfort advisor, Scott and a plumber, Stephen. Both were fantastic! Everyone is super patient and understanding. I don’t feel judged or talked down to. I feel like I’m not only getting answers but an explanation on how things work. :)

We had a water pressure issue and was hoping to flush hot water heater that was 20 yrs old. New to the house and have no maintenance logs. Was recommended not to flush water heater due to its age as it could cause problem. Water pressure issue was thoroughly checked from the meter to the faucets. He was able to determine it was due to the flow reducer in the faucets. He took care of it, all is well now.
On top of his thoroughness he was a nice guy with tons of patience.
Update, pressure tank was required and he returned to install it.
Great company.

Daniel provided exceptional service while performing our 1 year inspection of our newly installed whole house plumbing system, installed by SoGood. He performed two minor fixes to our laundry room faucet and toilet during his inspection at no extra cost, which I greatly appreciated. He was super friendly during his visit, and demonstrated care for his craft with his professional knowledge and recollection of plumbing he installed in our house a year later. Daniel's professional expertise and friendly personality, as well as the other professionals at SoGood, are the reason we will never go with anyone but SoGood for our plumbing, heating, and air services!

Thank you, you guys are awesome!

We had an HVAC inspection appointment today. Jeremiah was our technician. Very nice and informative. He showed us a filter on our system that we weren’t aware of and cleaned it. Our previous company had never pointed it out to us.

This is hands down the absolute best company in the Richmond market. I manage facility vendors for living and wish they could all be this great!
My heat failed in the middle of one of the worst ice storms we’ve seen. Within 24 hours of calling they had a tech onsite to give us a very good price for replacement and said they could even do the work the next day!! Not only did they do the work, they stayed onsite until after 11pm to ensure we had heat back in the house!
I couldn’t be more impressed with the customer service they provided and will be recommending to anyone needing HVAC work.
Thank you so much!!

I had a great experience working with Southern Goodman to replace both of my HVAC systems. Being new to the area, I chose to get a couple quotes from local companies and ultimately went with Southern Goodman because of the great communication, personalized recommendations, product availability, and because they are brand agnostic company.

I went from cold calling to talking with the owner (Samson) in a couple minutes which was a very nice & personal touch. He then scheduled Mitch to come out the next day to assess my situation. Mitch was very thorough and really took his time to come up with options that would best fit my family's needs and what would work best with our house. I was not planning to make a decision that day on which company to choose, but it was these first two interactions that made not want to look further.

I'd like to give special shoutouts & thanks to the install crew (Jonni, Joey and Jerry). It's amazing how much work you all were able to accomplish in a day and to the level of detail. I really appreciate you all walking me through the work to be completed, explaining how everything works, and taking your time to make sure we were all set up and everything was working correctly before leaving. It also was nice to see the care in cleaning up after the work was completed.

—Update 9/12/25

I recently had SoGood out to replace my aging tankless hot water heater and install a reverse osmosis system and just wanted to say thanks to Stephen for all the hard work and great communication along the process. While there were some challenges during the install, I appreciated Stephen’s dedication and perseverance to make sure the job got done right. After these 2 jobs I wouldn’t hesitate to call SoGood down the road for future work.

Thanks again Southern Goodman!

From the phone call to my doorstep they were top tier and timely professionals. Luke was a true star. He was knowledgeable, professional and personable. He made the effort to communicate things thoroughly to me and even my husband over the phone whom was away at the time. Rest assured you will be respected and taken care of here.

Silas was absolutely phenomenal! He gave us a ton of bad news in the best possible way after thoroughly diagnosing not just 1 problem, but a couple issues. They also have an excellent member program which we immediately signed up for. Best HVAC service we've ever received!

I couldn’t be happier with the HVAC service my wife and I received. From the moment we called, the team was professional, punctual, and incredibly knowledgeable. Highly recommended Silas Brazil, he quickly diagnosed the issue, explained everything in clear detail, and had our system running smoothly in no time. What impressed me most was his attention to detail and respect for our home. He left everything spotless after finishing the job. Silas went above and beyond to make sure we understood how to maintain our system for the long run. Reliable, trustworthy, and efficient!!!!! This is exactly the kind of service you hope for. Highly recommend to anyone needing HVAC work!

Luke came in and was amazing. I needed someone to take a look at my running toilet, he then pointed out to me that my water heater (which is gas) had been emitting carbon monoxide in the closed room. Same day order and installed it in the freezing cold with slippery ice all over. He told me that with how amazong he is, his boss Sam is just as, if not more, amazing. Just know if you got either of them, thats the real deal. The poor guy was in my driveway basically chiseling out a path from the truck to the door through the ice to install the new water heater. Luke if your boss sees this, you got to ask that man for a raise because I'd say your work proved it!

If I could give 6 stars I would! Team was professional, nice and did a great job. They agreed to price match us and the technician even removed the old water heater stuck in the attic! We didn’t even have to ask! 11/10 would recommend! :)

Prompt, fair pricing, and extremely dependable

Highly recommend their services!

He fixed our heat and came when he said would.

Donald is very professional and honest! He is prompt and his prices are the best!

When I called he was there in 30 minutes. Wonderful professional young man donald is. Would recommend this company to everyone

Excellent service. Very professional and friendly. Highly recommend for new installation, repairs, and maintenance. Great pricing as well. Donald is very prompt and responds to messages.

He is always there when you need him. He fixed our heat pump when nobody else could. His prices are very reasonable. We won't go anywhere else.