Constraction reviews in Reston, Virginia

4.5 based on 115 reviews Back to the listing
    1

    This company installed a bridge for our neighborhood and did a ridiculously poor job. Not only did it take forever, but the bridge was presumably prefabbed off site and they didn't realize that they couldn't physically move it down the trails to install it. From what I understand, they had to somehow convince the neighboring properties to allow them to drag the monstrosity across their property to the install location.

    They also jacked up the concrete ramps on both sides so that there's an uneven transition off of the bridge and onto the path, and they made one side of the bridge so steep that there's no way that it's ADA compliant even though they claim that it is.

    Just seek out a different contractor, these guys aren't worth your time & money

    5

    Pat was responsive and helpful throughout the entire process. He took the time to answer our questions and was very communicative about our options. He went above and beyond in not only inspecting our basement area, but also the rest of our house, giving us pointers and tips along the way. During the work, his team was fast, efficient and professional. If we have any other projects in the future, we are definitely going to be reaching out to Pat and team

    5

    My garage was "leaning" away and Structural Repair and Renovations was a one stop shop. The foundation repair, the brick work/repair, the wall crack repair was all fabulous. They also took care of all the coordination for the county permits. They were great!

    1

    I reached out to them in mid March for an estimate on a structural beam in my home. Pat came out to take photos and measurements to provide the estimate with engendered plans. Two weeks went by without an estimate, I called asking and they sent me a Contract to sign along with a deposit ($1,550.00) that was paid on 4/7/22. It would be 3 weeks before someone would come out to tear out my drywall to measure so that they could provide the estimate with the plans. This was after numerous calls. Pat informed me to expect the estimate within a few days. Then I get a bill to pay the remaining balance ($1,550.00). I proceeded to email them asking why I should pay in full for an estimate I was yet to receive, they apologized for the mistake. A few days later I was told someone else would need to come back to measure to complete the estimate. Then I was told directly on Wednesday the 11th of May to expect estimate on Friday the 13th. No estimate. It’s now Monday morning so I called their office yet again only to be passed on to a project manager that proceeded to tell me the reason I haven’t received an estimate was because someone needs to come out to measure and tear out my drywall. It’s been 7 weeks since I paid a deposit ($1,550.00) and all I have to show for it is two large holes in my ceiling. Pat doesn’t return my calls or texts. Ken the owner hasn’t returned my call or texts. This company in my experience has shown me nothing but incompetence and a complete disregard for their paying customer. I strongly suggest you look elsewhere. - Joe Nicolau

    5

    A potentially “bad” crack was found on an outside wall during a Saturday home inspection. The home inspector, Jarrett Ziegler, recommended we reach out to Ken Fraine for a second opinion. I left a voicemail for Ken and although he was traveling, he called from the airport to discuss the situation and told me his assistant would call me Monday morning. Sure enough, John called Monday and Ken was at the property at 10:45 Monday morning. I received a report and estimate for repairs that day. My clients are thrilled that the property is safe and in need of minor repairs. Thank you, Ken.

    5

    We had a fantastic experience with Structural Repair & Renovation. From assessing our project needs to recommending viable solutions and communicating throughout the process, they were reliable and easy to work with. We are very happy with the finished product.

    5

    A free estimate saved us over $10K and weeks of headaches.

    We had water in the lower level of our home, and had no idea where it was coming from. The first company we called sent out a project manager who was certain the water was coming up through the foundation and quoted us for interior french drains and a sump pump. This seemed plausible given the age and location of our house.

    I called Structural Repair & Renovations to get a second opinion, and was surprised when Pat found standing water in and on our HVAC unit. He was certain that was our culprit. Sure enough, we managed to get an HVAC crew in a day later and they found a leaking water pipe.

    It’s been two days since Pat assessed our situation, and now there is no situation. You better believe I’ll call them first next time!

    5

    I am a Property Management Professional who has worked with Structural Repair & Renovations over the course of a few years on many projects, specifically related to storm drain repairs. They are quick, efficient, and do high quality and long lasting work for a decent price. I highly recommend trusting them with your next job.

    5

    My wife and I had Structural Repair and Renovations design and install a solution for pooling water next to our home. Pat actively listened to our concerns and input. Together, we came up with a creative and effective combination of a French drain, perforated pipe drainage system, and an aesthetically pleasing overlay which both solved our water drainage problem and created a pleasing and functional surface.
    The work was professionally and promptly performed.
    We are very pleased with the end result!

    5

    We had an amazing experience working with Structural Repair & Renovations on building our patio! From the start, we received beautiful recommendations within our budget on ways to design this space. They performed excellent work, were extremely professional, and kept us informed throughout the process. We love our new patio and highly recommend Structural Repair & Renovations!

    5

    Excellent service- professional, fair and very thorough. We had roof truss work done by another contractor that we didn’t feel was done right; we contacted Structural Repair & Renovations to take a look and they were able to fix the work right away. We especially appreciated Andy’s thoroughness, follow up and the scheduling coordination with Lena.

    5

    Structural repair and renovations built my deck. They built it from scratch and followed the process thoroughly including structural design, sharing a drawing with me and sending a couple of options, making adjustments to my liking, then taking county's approval etc. They used good quality material and the quality of their workmanship was top notch. The project was started on time as promised, did the work efficiently and completed the job and cleaned the premises spotless. The owners of the company are structural engineers. They are very knowledgeable and easy to communicate. I've a complete peace of mind with the work that they have done. I would definitely call them for my next project. Highly recommended if you are looking for a high quality job and put your next project in the hands of trustworthy people.

    5

    We live on a hill, and our foundation was slowing subsiding resulting in cracks in our basement walls and floor. Structural Repair & Renovations did an outstanding job with the repairs and left our yard in better condition than when they began work. Our first inquiry to them resulted in a civil engineer coming to our property for a site visit to assess the overall problem and recommend a basic solution. They then provided a reasonable and fair bid for the work, and once we signed a contract, another engineer came over to do a more comprehensive study and gather the necessary information to prepare a detailed plan. After city approval they began work, and we were very impressed with the care they took to minimize the impact to our house and yard. The crew was highly professional, diligent, and happy to explain what they were doing during the entire process. After the work was completed they did a thorough restoration of the affected areas and thoroughly cleaned our driveway and walkways. We would not hesitate to use Structural Repair & Renovations for any subsequent work,

    5

    We hired structural repair and renovations to replace some footings on an addition to our house. We selected them from five contractors based on the price (middle of the pack) and the warranty on the work (best of the bunch). They started by drawing up detailed plans that included some additional suggestions for shoring up the structure that would be compliant with modern code requirements. Once we authorized the work they started promptly. The work crews were polite and communicative. My primary contact with the company was Pat, who was also communicative and answered all my questions or put me in touch with the engineers who could. The workers found some old termite damage necessitating additional repairs and the quote to fix it was very reasonable. All in all the work appears solid and this was about an easy experience as major repairs to a home can be. Thank you!

    5

    I contacted Lab Exterior to replace my old roof. I dealt with Alex and Brandon for this work. They were absolutely amazing, honest, and professional. They replaced my old roof with an excellent price, with very good materials. I have not seen that professional team. If anyone is looking to to work , don’t look further go with Lab Exterior. I would highly recommend this company to anyone.

    5

    LAB's shingle and gutter crews did an excellent job on our roof! The shingle crew came early, and worked quickly and efficiently. After our gutters were replaced, we noticed that one section was not pitched enough, and was collecting water. When we called to let them know, the crew came back within 2 days to fix it. They were responsive and professional. Would definitely recommend.

    5

    Brandon and Alex were great through the entire process of getting our roof approved. We had a few missing shingles and our insurance company only said they can repair. Brandon worked effortlessly with the insurance agent and got the entire roof approved. When it came time for the roof replacement they were very responsive through the process of the roof installation and the crew did a great job during clean up. I would recommend LAB Exteriors to anyone who’s looking to get exterior work done on their home in the Ashburn Virginia area.

    5

    A++, honest company. Brandon was the third roof contractor I had in to look at a leak where a roof deck joined up to my house. I just bought the house and discovered the leak when doing flooring. Ripped out the rotted wood and pulled up some deck boards. Two previous contractors came by before Brandon and did cursory reviews and with little assessment simply stated I "needed to replace the entire roof" (10-15K). Brandon arrived, inspected the damage from all angles, acknowledged he couldn't be sure of the source of the leak from his inspection, but wanted to proceed incrementally with the repair so as not to end up charging me for things I didn't need. Brandon called back about an hour later and suggested I try a water test with a hose. I did this and it was very clear that the problem could be fixed by $20 of weather stripping and caulk around a door opening, rather than a $15,000 roof replacement. Can't say how grateful I am for Brandon's honest guidance and advice! These guys are not out to rip you off, in contrast to the two other contractors I had look at it.

    5

    Alex and Brandon are excellent. I replaced four windows and three exterior doors, complete with HOA-specific grid-patterns, transoms, and sidelites. They were extremely responsive to communications and were a pleasure to deal with. I will stick with them for any future exterior projects. Highly recommend!

    5

    Brandon and his team did a great job replacing our front door. There was a small issue with the door handle but his guys came out the same day and took care of it. Will definitely use them again and recommend them to anyone.

    5

    After having LAB Exteriors replace our roof last year, we were sure to call them back when we needed work on our doors and siding! Brandon, one of the owners at LAB, was thorough, honest and fair when it came to providing us with solutions to our needs. We couldn't be happier with the work (see photos) and we would tell anyone if they needed roofing, siding, windows doors or gutters to call LAB Exteriors. You will not be disappointed!