Home Services reviews in Richmond, Virginia

I have loved this place for many, many years, way before they set up shop in their current location. I always find happy, healthy plants, and the employees have always been helpful and nice.

I'm knocking one star off because holy heck, their prices have gone up, way up!

I mean, a spider plant was too rich for my blood on a recent trip.

I know, I know, I KNOW... Inflation! It's happening everywhere! But dang, it seems a little bit too extra in this case, and it breaks my heart.

Other than that, this place is absolutely fantastic, and what they sell is definitely top quality, of that there is no question.

Nicole was fabulous! She helped me put a plan together and answered all my questions. She provided great service and was was very knowledgeable.

I'm not sure what I expected. Only one attendant actually displayed a willingness to help. I'll have to revisit just in case the vibe was off that day. Some of the proces were a bit more expensive than some of the other nurseries I've been to.

I visited for the first time today upon the recommendation of a colleague. While the plants were beautiful, the abysmal customer service made it such that I will never return.

First, a couple of individuals who appeared to work at the establishment never even acknowledged my presence as I walked around. A simple “hello” or other similar greeting can go a long way.

Second, I’m new to the plant world and the nursery is pretty intimidating. Signage explaining what the various plants were was sorely lacking.

Finally, after walking around for a bit, I asked an employee where I could find/if she could recommend indoor plants that were cat-friendly. I didn’t think that was an unusual request. She apparently wasn’t in the mood to be helpful - she basically told me to check the ASPCA website and then find those plants; couldn’t direct me to them, but as I walked away, she told me to stay away from plants that looked more like “grass.” I thanked her, left the establishment, and went to another nursery a few miles away (where I had a completely different, far superior experience).

If you have plant knowledge and require little assistance, this is the place for you. If you need guidance, I’d suggest you go elsewhere.

When to find some June-Bearing strawberries got a bit overwhelmed trying to find them and Meg came out of nowhere and said "oh, I think we have some over on the other side .. wait right here"... disappeared for 5 min and returned with a whole flat of the exact plants I was looking for ... 5 stars

I’ve visited the gbgh several times, the staff are very nice. My last visit was March 19, I was in the market for big bushes to use as a security wall. Trevor, who works there was my helper, he was very knowledgeable, patient and friendly towards myself and everyone that approached him. I bought 6 tall 35 quart bushes and 4 smaller bushes. I may need 5 additional ones, of course I’m going back to the Great Big Green House!!!

Biggest nursery I've been to yet. Coolest selection of trees I've ever seen at a nursery too. They had massive trees inside the actual greenhouse building! I'd never seen that before. And they have stuff for ponds and fish. That's something I would have thought would be a no-brainer at these types of places, but it's apparently a rarity.

I like that there are employees walking around asking if they can help you. Pleasant, knowledgeable people, wide selection of indoor and outdoor plants have made this my first gardening choice for decades. I would like to see more sales (because I enjoy sales!).

I have been a loyal shopper since 2022. It truly pains me to say that, of late, the quality and care at the Great Big Greenhouse have declined quite noticeably. On my most recent visit, I approached a small group of workers in hopes of receiving some assistance, but they seemed entirely disinterested and unwilling to help.

I must admit, I left feeling rather unwelcome and, quite frankly, alone as though I had been left in the dark without so much as a kind word or guiding hand. At my age, one comes to appreciate simple courtesies, and it was disheartening not to find them.

If I had wished to feel ignored and overlooked, I suppose I might try my luck on one of those modern dating apps though I assure you, I have no such intentions, and I daresay it would do me no better there.

I do hope this matter is taken to heart, as I have always held your establishment in high regard.

A big shoutout to Lisa for helping me to choose the right annuals for our neighborhood beautification project. As they grow, the lantanas will certainly bring a pop of color to the sunny marker and the caladiums will brighten up the shaded one. Our neighborhood volunteers have received numerous compliments.

Finn was incredibly helpful yesterday in helping me find the correct variety of arborvitae for my available space and in choosing boxwoods. I got great advice for planting success and plan to return to fill in any gaps later.

Great selection of plants, much more than expected! Almost everything is labeled, and most that are labeled are actually correct.

Would 100% be a 5 star review if some of the prices weren’t so ridiculous, mainly inside the greenhouse. Very sad!

I am very appreciative of the military discount, that’s pretty rare in nurseries.

The carts would be so much better if they were wagons with bigger wheels. Very hard to push in the outside on the small gravel.

Overall, amazing place. I will be back, shopping sales (which they seemed to have a lot of outside) and clearance.

This is an annual event they have for kids in the community. It was my first visit, lots to see and do for everyone. They provide all the fixings to create your very own terrarium, pony rides, petting zoo, and the miniature trains were a big hit for the family. Next year we'll be back.

Great selection and high quality plants. Chelsea K. picked out the perfect camellia for our space. Every plant I purchased lived and has thrived.

Love to spend time here!!! Plants galore for onside and put. All kinds of pots, flags, and yard items to keep you busy for hours. The staff is awesome. I'm almost ready to kick off my herb garden. This will definitely be a stop!!!

Marilee always is so helpful and her design eye for repotting terrariums is second to none. She is so friendly and knowledgeable and knocked out these two whimsical pieces in no time!

Worth the drive i enjoyed checking out a new greenhouse. Lovely plants and huge choices !! I love they offer vip discounts . I do wish they gave trays for your items

If you have a penchant for plants or anything else plant or landscape-related, then you must experience this impressive place. It sells annuals and perennials of all sorts, of course, but offers so much more!!
You will find trees, including citrus, shrubs, herbs, palms of so many types, ferns, bonsai, cacti/succulents, orchids, birds of paradise and other tropicals, herbs, vines, berry plants and shrubs, a native plant section, a bee/hummingbird plant section, pond plants, lilies, thousands of pots of all colors and sizes, bird baths, soil, mulch and fertilizers, seeds, garden implements, hydroponic supplies, hardscaping material and much, much more.
It's an amazing place inside and out. The plants are healthy and vital, and the prices are competitive. There are cash registers inside and out, and the staff is friendly and helpful. I highly recommend.

Stopped by and found this beautiful Cebu Blue pothos! I was also able to pick out some great shrubs thanks to the tremendous help of Jordan. She was very knowledgeable about what shrubs do best in VA, as well as what would work in my yard specifically. I wish every nursery had someone that dedicated to helping customers.

All in all, great experience!

Such a cute place! I always find something to take home. I love nurseries and I am quite fond of this one. I have almost 200 plants (and climbing). I have gotten both indoor and outdoor goodies from here. The staff is super friendly and knowledgeable. Prices are fair. It is well kept. I have attached a few planties for your viewing pleasure. 💚

I had a bush in my yard that I needed to match and Chelsea was able to tell me which type of bush it was and the variety. I went to a different greenhouse last year and bought the wrong type of bush. Thank you!!!