Window Installation reviews in Richmond, Virginia

I had a great experience with Ben McLane, who came out to assess my home for new windows. He was professional, knowledgeable, and took the time to explain all the product options clearly. I really appreciated not feeling like he was trying to upsell me on anything I didn’t need. Ben’s advice made my decision easy and I’d definitely recommend Renewalby Andersen to anyone looking for guidance.

Brian Marley is awesome! This guy sold me without even pitching. Our house was a mess, but he didn't even care. He made us laugh, was kind and super engaging. If you are in the market to add value to your home and save money on heating and cooling bills this is the way to go. I highly recommend Renewal by Anderson and Brian.

11/20/25 UPDATE: I had Patrick Ramsey back to my house for the third stage of my window/door replacement. He did an excellent job with suggestions and liaison work with the main office. He is professional, timely, caring and knowledgeable. I highly recommend him and the installer, Ricky Davis, for any product Renewal by Andersen sells. I give Patrick, Ricky, and all the people at Renewable by Andersen a 5 star ⭐️ ⭐️⭐️⭐️⭐️ review! Thank you for the easy financing and all the options and discounts!

Patrick Ramsey, our sales representative, was super!!! He did a great job explaining and showing us the process and products. He also was very sweet to our pets! We are very happy with the installation. Ricky Davis was very knowledgable and professional. Ricky answered any questions we asked and included us in the installation process. We would and will recommend Renewal by Andersen for home window/door replacement.

Chris from Renewal by Andersen came out to complete the measurement and estimate for replacing our old French doors, and the experience was excellent. He was very personable and friendly from the start, which made the appointment feel comfortable and stress-free.

Chris took the time to carefully measure the space and thoroughly explained the product options, materials, and overall scope of work. He answered all of our questions clearly and made sure we understood what to expect during installation. His professionalism, product knowledge, and approachable attitude gave us confidence in moving forward with the project.

Overall, it was a smooth and informative visit, and we truly appreciated Chris’s attention to detail and customer-focused approach.

Ryan my design consultant was very knowledgeable and professional. He took the time to listen to and answer all my questions and concerns. He let me personally hold/ inspect and test the products. All the warranty financing options were explained so I could understand them. Ryan made sure I got the best financing for my needd

Christine Daniel

I can't say enough good things about Wilfredo and his team. They worked hard throughout the day to replace 23 windows that look amazing, leaving late in the evening after everything had been completed. They cleaned up behind themselves, explained how to use the various window types, were very kind and respectful throughout the process, took away all the old windows and screens, and even sang a few tunes while installing. We enjoyed meeting them today and would highly recommend them.

There is nothing sexy about homeownership, and especially when you’re having to pay out money for home repairs. Needed to get several windows replaced, and didn’t know who to call in my immediate area. After getting the run around I decided to try a national chain, hence the Renewal by Andersen. They came in like gang busters, my representative was Steven Young. Working with him was truly a load off my shoulders. Steven did everything to perfection. The measurements were done within a two week period, and within the next month, my widows were ready. Day of install, everything went smooth as ice! If you need to purchase windows for your home, please consider Renewal by Anderson, you will not be disappointed. Enjoy!

We had excellent service for the installation of 13 Renewal by Anderson windows. We were called by our Master installer. They were here by 8:45 and pulled out at 3:00. The installers were professional, polite, focused and efficient. They answered questions we asked during installation, did a great instructional lesson on using our new windows and did a final walk around with us.
Excellent experience.