HVAC reviews in Smithfield, Virginia

4.7 based on 53 reviews Back to the listing
    5

    Very pleased with this coming company. Came same day I called. Chris was very informative and knowledgeable about what the problem was with our HVAC. We have used Harrison for years. A very friendly and professional business. I definitely recommended Harrison Mechanical and Electrical, they are an A+ Business.

    5

    Our AC finally gave out during one of the hottest weeks of the summer and Harrison's took care of us.. The owners, office staff, and installers/technicians were prompt, polite, professional, answered all my questions and did a fantastic job with the installation of our new TRANE HVAC system. I highly recommend using their services for any of your HVAC needs, whether it be a whole home installation or just a service call. Top notch family owned company.

    5

    Woke up to almost no upstairs AC. Called Harrison as soon as they opened and they had a tech to me within 3 hours. Daniel was super professional, knowledgeable and friendly. He had everything figured out and got me back running quickly... and didn't mind me standing around. Will definitely be using Harrison for all my future ac work.

    5

    Harrison installed two Trane AC heater units for me. They were on time, brought enough people to get the job done. They took extra care to protect my house, it was a rainy day, and they performed a professional installation. I got a couple estimates and they were competitive. I feel comfortable that with them down the street I will never have a home comfort issue.

    5

    These guys are awesome!! We got three quotes and they were by far the most reasonable. They showed up ten minutes early and immediately started working. We had multiple units replaced and were originally told it would take two days but the technicians worked all day and got the job done in one! We highly recommend Harrison's to anyone needing HVAC work done.

    5

    Outstanding local business servicing HVAC systems! Thanks to Mel and the rest of the team for diagnosing our home heating issues, and repairing the system while considering the family budget. They were friendly, professional and experts in their field. I will not hesitate to call Harrison Mechanical again for my home HVAC needs. Thanks again!

    5

    The technicians were punctual and professional. They cleaned up after the installation was completed. I am very happy with the results. I keep Harrison Mechanical and Electrical on speed dial for all of my electrical and air conditioning needs.

    5

    Wonderful service! Polite and knowledgeable staff. Will be recommending to friends and family in the area!

    4

    I had a problem with my AC unit a couple of weeks ago. Because Harrison mechanical did the install, I called them and they came out and checked it out and everything was okay. I'm very happy with their service as well as the professionalism with the insulation of my HVAC system over three years ago.

    5

    Lundy came out to service our AC. He was very knowledgeable, professional and friendly. He explained the issue so that we understood and also gave us actions that would be taken to fix it. Very happy with his service and responsiveness. Excellent rep for Harrison's Mechanical. Thank you.

    5

    I was truly impressed with everyone I encountered at Harrison Mechanical, from start to finish. Everyone was kind, courteous, and professional. I am very pleased with my new AC system and the much needed repair to my heating system, and the cost was very reasonable. Thank you Harrison Mechanical!

    5

    Update: when our heat pump and air conditioner failed a couple months later they were out to assess the situation within 24 hours. They made an effort to make our job a priority seeing as the temperature was rising and we were without air. They were also willing to work with us on financing options making the expense of a new system more bearable. The work is yet to be complete but I am sure if it is comparable to the furnace install it will be excellent service.

    They were a pleasure to work with. Eric came out to build a proposal creating several options to see what would work with our budget. Within a week of him coming out the work began. I know it wasn’t easy with our older home and probably took longer than expected, but they stuck to the proposal price. The guys were timely and Eric kept us in the know when things took longer than expected. The space was cleaned up after wards and we have been happy with the damper system and natural gas furnace. We would recommend Harrison to anyone.

    5

    Able to get a next day appt. Service person contacted us before appt. that he was on his way and est. time of arrival. He arrived on time and determined the problem and solution in just a few minutes. Had part need on his truck and installed the new part and had everything up in running within the hour. The price was reasonable for the service performed. The service person told us he has 12 years experience with Harrison Mechanical. Harrison Mechanical is a locally owned small business and I highly recommend them.

    5

    This company is fantastic. From coming out for an estimate, communication to finalize services, to installation everyone I came in contact with were polite and professional. Eric explained all my options to me, worked with me to figure out the best plan for what we needed and our budget, and quoted a great price. Lisa was patient with me and answered all my questions. They were able to get us on the schedule quick. The workers were on time, they were very professional, everything was cleaned up including sweeping my stairs, and even took time to talk with my crazy kids who were curious which is a job in itself. I Highly recommend this company and I want to thank you for how helpful and accommodating you all were!

    1

    If it could go wrong it did. I don’t know how this company stays in business. Months of visits, headaches, total incompetence and to top it off they were rude to my wife. We’ve since had Smiley’s come out and they’ve done and excellent job and explained in detail all the things that were installed incorrectly. My favorite visit was when they came out to figure out what the issue was and then left without saying anything to my wife and left the heat on running continuously in the middle of the summer. I had to leave work for that one. I had blocked most of this out until today when they called us for our free maintenance after telling us they were too busy to do the maintenance during the summer. The woman on the phone couldn’t even tell us what the maintenance would include but instead of being free it would cost $180. Never do business with these clowns.

    5

    We had just scheduled our first service with Harrison’s after a word of mouth reference from a neighbor. We never made it to that appointment after our AC went out over the weekend. Choosing to wait until Monday, we were able to get a quick response and appointment to repair. Chris went out of his way to pick up the part we needed and have it installed before I had another commitment to get to. We are extremely pleased with the service provided in a timely manner and will recommend to others!

    5

    The BEST. Always punctual, professional and they get it done. They’re efficient and clean and just the best

    5

    Did some research of various Companies to replace my 2 AC's and Furnace's. Settled on Harrisons and glad I did. They are great to work with and the quality of the installation was very good. Did both units in one long day. The Techs had great attitudes and the attention to detail was excellent. Nice job, great local Company. Thanks

    5

    We had an outstanding experience with Harrison's Mechanical. Mel was tenacious in finding out the problems plus the solutions to our heating failure. He was able to come the next morning which was so appreciated because freezing weather was fast approaching. Everyone was positive and professional. We highly recommend Harrison's Mechanical.

    5

    Huge thanks to Harrison Mechanical when one of our churches units failed. Several local company’s provided quotes to perform the replacement. Harrison’s was the most affordable! Their techs who performed the installation of the new system were professional, friendly, knowledgeable, and worked expeditiously. Great experience all around.

    5

    Harrison did a great job installing my new AC unit. The team arrived on time and there was no mess. The entire installation was completed in one day. Thank you Harrison!