HVAC reviews in Springfield, Virginia

Nick came for a schedule maintenance but was able to offer a solution for a problem we’ve had for the past 2 years. We have 2 units one in the attic and one in the basement. The one in the attic has a problem with the filter. It doesn’t stay in place. Nick was the first one to suggest putting in a box that will allow the filter to stay in place. He also noticed the basement unit has a lot of dust and cleaned it up. Lastly he told me about a new plan that includes. 15% off of repair services. Nick was positive, knowledgeable and very helpful. I would definitely want him to help me in the future.

Marco asked to arrive earlier than planned-- of course!

He did some troubleshooting and identified the problem right away and repaired the heating element that caused our furnace to fail.

He gave us some good practical tips to keep our unit in good condition; and talked about future options.

It was a pleasure to have him take care of our problem so efficiently.

United Air Temp provided excellent service. Communication was clear and consistent, and scheduling the appointment was quick and easy. Marco Felix diagnosed the issue right away and replaced the heater motor efficiently. Everything is working perfectly now. I highly recommend United Air and their team.

United Air Temp are the worst. We thought we had leakage from upstairs toilet’s or shower. However, that wasn’t the case. The nice worker Rudy who was the plumber diagnosed our problem correctly. He informed us it was our HVAC system. He told us it been so hot lately the duct pipes were sweating and he had to cut the ceilings to make sure. Fast forward, United Air Temp sent out Andrew Stearman the Fort Washington Branch Manager. I showed him everything the holes Randy cut in the ceilings to diagnose the correct issue. Then Andrew asked to look at our HVAC system. He went in the basement and outside to look at everything. He informed us we need a whole new HVAC system including the furnace part. So, we said ok. Not to mention it cost us over $14k. Andrew left our house with corroded duct pipes because he didn’t include the work in with replacing the HVAC system. He will not take responsibility for his actions and done nothing about it. We contacted AHS, per AHS Andrew told them it was normal wear & tear, therefore AHS wouldn’t pay for the work for us. They would only pay for the drywall once the duct work is complete. It’s been three weeks now. I have contacted United Air Temp to get Andrew’s manager. His manager is Hector Lopez, which is the Regional Manager. I called on three occasions to get a call back from him and every time they say he’s at a customer house and will give me a call back. To this day I haven’t receive a call back from him. Their customer service is horrible and they ALL are liars.

We have been so pleased with the service provided by United Air Temp. Our technician, Marco F, is amazing. He is professional, punctual, pleasant, and highly-skilled at assessing HVAC systems. We feel confident in his assessments of our systems and are comfortable following his recommendations because of the thorough nature of his work and his trustworthiness.

Five technicians arrived at my home 20 days ago to fix my HVAC system in this Jan 2026 cold storm on the East Coast.
Two technicians arrived with a part that took almost two weeks to be ordered.
At no point was the unit tested (turned on). The technicians left my home two weeks ago claiming they need to order another part which was rusty the first time they came.
I would not recommend United Air Temp service to anyone. It seems the technicians are clueless of fixing my HVAC. My insurance company AHS appointed this company to my home and my HVAC system is still out of service.
I have called United Air Temp and AHS and United Air Temp says I am not a priority as I did not enroll in their high pressure service plan nor agreed to buy a new HVAC system through them. AHS says I am a priority and they have made it known to United Air Temp but they claim the parts are being ordered.
How does a company do business without over night delivery of parts?
The weather is going to be very cold this weekend as a snow storm is about to hit and United Air Temp company doesn't care if an AHS customer is without heating in the house.

AHS claims that every contractor has a month to get work completed.

The guys were very professional and did an outstanding job.

Highly recommend!! Confirm you obtain the smart thermostat that is listed in estimate

They are very good with reasonable price and woking professionally.i recommend them to heat pumps.
Thank you being honest.

Had a great experience, guys are very professional, everything was on high level, appreciate your job at my place

Excellent job I will always want your services and I will recommend you to my families and friends

Their services are affordable and prompt, thanks to their efficient workers who prioritize customer satisfaction over profits.

Great , Costumer Service, Professional, installation I will recommend this company to everyone in my surrounding 👌

They did a terrific job getting our AC working again. Came quickly, worked thoroughly, were very polite and respectful. I would gladly hire them again.

Awesome service and good price. Professional, attention to details and quality - and no marketing B.S. Great communication, flexible payment options, and most importantly I'm happy with the final result. Will go to these guys again and recommend to everybody.

NS came out to replace our AC units a few years ago, and were wonderful to work with. Super responsive, reasonable and honest.

I am satisfied and pleased with the service provided by NS HVAC. NS HVAC gave me an affordable price during this inflation. Employees( Byron and Fernando) are accountable and professional. Thank you so much!

I experienced from NS HVAC:
Prompt Service
Job Well Done
Friendly Technicians and
A Very Affordable Price

NS HEATING AND COOLING INC , is the best decision I made.They were respectful, professional and on time.They also work me through the warranty and was able to get
affordable and durable HVAC .

This company is highly recommended they performed HVAC replacement and provided 1 day install . Our HVAC system was outdated and on its last leg . The supervisor came out to take a look and informed us about all various options

Our AC rooftop unit went out and needed replacement in the middle of the heat wave in Washington DC. Several companies we contacted were overwhelmed by the demand and/or were unable to meet out deadline request.
NS Heating and Cooling responded promply and had a technician out to assess the situation within hours. They contacted us right away once the inspection was done and had a good estimate ready that same day!
Although we finally decided on another company - we found that we had personal ties to them - I would like to recommend NS Heating for their speed of response and excellent customer service!