Kitchen Remodeler reviews in Springfield, Virginia

DO NOT BOOK!!! Absolutely RUINED my house! Bad style anyway..

They were amazing! My car was covered in dog hair and by the time they were finished it looked brand new! I would recommend these guys over and over again!

I wish I could give Cajun Gloss more stars. Stellar service! They were prompt, respectful, and had a great music playlist while working. 😁 100/10 Highly recommend

We have been using Cajun Gloss for over a year can honestly say that they are amazing. Professional Service and Unbelievable results. Top Notch Company.

I want to share my genuine experience dealing with this business. It's been incredibly disappointing. Despite my efforts to convey my concerns, they've chosen to dismiss them as fake, which couldn't be further from the truth.

Let me be clear: my review is based on firsthand experience, not conjecture. The lack of professionalism, honesty, and integrity displayed by this company is truly disheartening.

I've seen similar sentiments echoed in the poor reviews on Yelp, reinforcing my own experience. It's a shame that a business would resort to such tactics.

Their exorbitant quote for a small kitchen renovation was beyond reasonable. Their refusal to acknowledge our interactions only adds insult to injury.

This is more than just a review; it's a warning to others. Please, heed my advice and steer clear of this company. No one deserves to be treated with such disrespect and dishonesty.

And to the business in question: denying our interactions won't erase the truth. My review stands as a testament to the reality of my experience, and I won't be silenced.

#HonestReview #StayAway #TrueExperience

My impression is that this company tends to focus on complete rehabs and larger projects than mine probably would have been - can't blame any business for doing that. My issue is that if you set up an appointment with potential client - have the courtesy to show up or at least let them know you will not be able to keep the appointment.

It has been a month since our kitchen was remodeled and it has changed the whole mood of the house. Everyone we came into contact with was such a professional and did quality work. Our designer Maria was so helpful along the way and really thought of everything.

We LOVE our bathroom. Although we had a few hiccups along the way, we are so happy with the quality of the outcome and the overall design. Maria held our hands along the way and didn't rush us through our design selections. She and Olivia were great communicators over the course of the project. We are so happy!

I love Nicely Done Kitchens and Baths. We just completed our renovation of our kitchen and dining room by taking a wall down and taking everything that was there OUT. A lot of work was required and some pretty complicated due to new plumbing lines, lots of new electrical requirements, TV install, new appliances, cabinets, lighting, etc. Although the timelines were a bit longer than was committed (some by NDKB and some by a refrigerator issue that had to be replaced 3 times), I can attest that the workmanship, knowledge, professionalism and joy doing the job was top notch. I trusted every individual who worked on the kitchen...and everyone of the contractors was a skilled person with a can-do attitude and so very kind...even when I was nervous watching all the destruction of what was and the holes in the ceilings and cuts through the floors...all was superior. And let me add that the granite people, the tile people, the electrician and plumbers, the floor people---everyone was terrific! My designer Jackie...made the entire project possible. She has an amazing eye for detail, understood immediately the look we were going for and being a perfectionist that I am, patient in waiting until I found the perfect granite, cabinet color/glazing/distressing. I want to thank Evelyn Nicely who actually came to see the kitchen in its formative state. She is lovely. And Olivia and Steve...just the best people to work with. Thank you NDKB!!! Next project...as soon as we recover from this! And yes it will be with NDKB.

What I like best: The impressive quality achieved by a meticulous design phase followed by a tightly-monitored building and assembly process. The results were truly stunning.

How I felt about working with Nicely Done Kitchens: I loved the comfort and security of working with a company that not only involved me in every aspect of the design phase, but delivered on its promise of total, worry-free project management. Once the tearout and construction started, there were no delays in meeting the milestones spelled out in the schedule. (Some of the milestones even described the time of day an event would occur.) The teams always arrived as listed in the schedule. I was also impressed that the company has project managers who monitor the project and visit the site regularly. I never had to make a phone call to ask what would happen next—or when. I also enjoyed working with Doña, a brilliant designer whose judgment I came to respect and value. Nicely Done Kitchens clearly sets high standards for itself.

Nicely Done Kitchen (NDK) and Bath did an outstanding job on our kitchen/first-floor remodel; a complete transformation! Kate is an excellent designer. Steve (Job Supervisor) and his work crew are trustworthy and customer-oriented professionals. The entire remodel process is clear and straightforward. We were demanding customers and NDK exceeded our expectations. We are very happy with the final result.

It’s hard to know where to begin with so many positive things to say about our experiences with this company! From beginning stages of planning to the ending stages of a beautifully completed kitchen, NDKB has been honest, reliable, fair and extremely detail-oriented. Their products are of high quality and the installation of those products went above and beyond our expectations.
Our designer, Jackie Lluy, took a great amount of time and consideration to understand our needs and wants when we decided to remodel our kitchen. She listened carefully and offered her professional and personal opinions when we asked for it. She was never overbearing, but she always had good ideas and suggestions that enhanced our kitchen design. Her advice was sound; it came from a wealth of experience in design and a vast knowledge of the products that NDKB offers. While refining our design, she accepted and incorporated suggestions made by my adult daughter, who had great vision and forethought. Jackie is truly a team player and worked hard to “get it just right”.
Jackie understood the construction process and visited our house often to ensure that all details were attended. Although very busy during the spring months, Jackie was available to answer our questions and update us when our timeline of completion changed for reasons outside of her control. Jackie tried to help us stay within our budget by re-using an existing island and when we noticed that it did not flow well with the new cabinets after they were installed, Jackie immediately helped us remedy the situation by ordering a new island cabinet without question or reproach! We were extremely pleased with her professionalism, honesty and integrity and could not have asked for a better designer/planner/overseer for our kitchen remodel. We consider Jackie a true treasure and a now a friend!
Special mention should go to the team of contractors w/whom Jackie worked closely throughout our project to fit the pieces together well. Jackie meticulously coordinated efforts between the specialty contractors so that the production timeline stayed on track and communicated well with us every step of the way. Steve, the contractor’s team leader, is of impeccable character, integrity, knowledge and skilled workmanship and organized and led the team of contractors to complete the work on our kitchen in a timely and competent manner. Steve does not suffer fools and works with only skilled, dedicated, competent contractors. His “crew” did an excellent job and worked diligently each day. In addition to their incredible workmanship, the crew were pleasant people to be around!
It’s also vitally important to note that during the spring and summer months, the crew took all necessary precautions to ensure a safe environment during the COVID19 viral spread. When a crew member found that he had been exposed to a friend, who had been exposed to the virus, the crew member was not allowed on any job site for 14 days!
Finally, we felt very comfortable leaving our house keys with Jackie, Steve and his crew to tend to any work that needed to be done while we were away from our house. The entire crew and staff at NDKB are honest and trustworthy!
Our remodeled kitchen is truly our “dream” kitchen that came to life! We highly recommend NDKB (especially Jackie, Steve and “crew”) for your remodeling project!

~ Dave & Margie Madsen

This review is late in coming. We were told by friends who had their kitchens remodeled, “There’s always something you wish you’d done differently but you don’t realize it until after it’s done.” Well, it’s been two years since Nicely Done Kitchens remodeled our kitchen and we can safely say we wouldn’t change a thing. We LOVE our kitchen now. They changed everything (floor, cabinets, back splash, appliances) from top to bottom, except our fridge, which was new at the time. They were very professional and overall minimized the pain of reconstruction. Our designer, Nancy Knickerbocker, worked with us, exploring different approaches and helped us achieve a beautiful, innovative, efficient kitchen which is perfect for our needs and adds a lot to the resale value! We wholeheartedly recommend Nicely Done Kitchens.

We’ve used many contractors in the past, but this time, we decided to use one that came highly recommended by a friend instead. And boy, were we glad we did! Jackie, our designer, and Nicely Done Kitchens and Baths (NDKB) are tremendous! We expressed our vision for a new kitchen and Jackie went to the drawing board and came back with plans they were even better! And Jackie even found a way to give us our dream gourmet kitchen without breaking the bank. She did a superb job and we couldn’t be happier. NDKB really is a boutique design center that holds your hand all the way from start to finish. And Olivia, our project manager, was wonderful, as well. If you go with NDKB, you won’t be disappointed.

INCREDIBLY UNPROFESSIONAL - What a disappointment. I wanted to use this company because they are a small business in my community - I walk past their showroom daily. However, I was treated like I wasn't important from the day I walked in. Two times I came in to request a design consult on my kitchen remodel. Both times my contact information was scratched down on the back of yellow pad, and both times I had to follow up to see why no one followed up with me. When the designer, Lindsay, finally called me back (after I complained to the owner), it was "What's your budget?" "Send me some pictures" and "I'll talk to my contractor and get back to you" -Which she never did. When I walked back in to tell the owner that I was taking my business elsewhere, he still referred me back to the same designer who sent me another email explaining that "these things take time." Condescending, No sense of customer urgency, and a lack of ownership - by the owner. I feel like they saved me the trouble of what probably would have been a horrible experience if I had let them into my home. I reached out to another firm, and they had a designer in my home in less than a week.

We have the kitchen of our dreams thanks to Nicely Done Kitchens and our designer, Dona! After two decades of living with our klunky kitchen, we knew we wanted to not only update, but improve the functionality and flow when we decided to remodel. The attention to detail, design and craftsmanship were impeccable. We couldn’t be more pleased with our experience and results.

We love our new kitchen! It was a pleasure working with Nicely Done Kitchens and Bath on our kitchen renovation. Cathy Goss incorporated all our ideas and requests into a beautiful, functional space. She skillfully guided us through all the decisions and steps in the design process. The project crew, including Alexandria Zaldivar, provided timely responses to our questions, and the workmanship and materials are exceptional.

We've had the pleasure of using NDK for our kitchen remodel 10 years ago and more recently 2 bathrooms. We loved working with them! The process was very organized from planning to completion. We loved our designer, Kate, who has a wonderful eye for color and design and listens to your needs and creates a beautiful design. Our contractor and his team were a delight to work with. Our master bath has become a wonderful calming retreat!

Our kitchen renovation was a great experience from start to finish and the overall project went very well and finished on time. It included cabinets, counter tops, pantry, electrical, plumbing and painting work. We purchased the appliances ourselves and the only thing retained in our kitchen was the wooden floor.
Maria, the designer, was very professional and helped us with ideas and designs that we wanted to see. Olivia, the project coordinator, and Brian, the subcontractor, were also very professional and very good at coordinating and handling the day-to-day issues that came up during the entire project. This made the experience a pleasant one considering the magnitude of the job. The entire project team was made up of reliable individuals who showed up on time and did what they said they will do. Everyone was very good at their expertise. Our kitchen looks beautiful and we would recommend Nicely Done Kitchens to anyone wanting a quality job at a reasonable price.

Nicely Done Kitchens did an amazing job on my kitchen! I have a small, 1960's split level home, and it badly needed a new kitchen as well as repairs to the subfloor on the main level. Thanks to Melissa, Steve, Olivia and the rest of the team, the project turned out incredible! We've been so happy with the result and over a year later, wouldn't change a thing. Melissa's patience and creativity, Steve's experience, dedication, and responsiveness, and Olivia's organization and communication made this project come together in a timely and relatively painless way. Steve's team of skilled, friendly and tidy craftsmen were fantastic.

I'm a little late putting in a review. We had Nicely Done Kitchens revamp our kitchen. Our Kitchen was original to our 1970's town home and they were able to redesign, tear down and re install everything at the height of Covid lock downs. Dona and Olivia were so helpful and responsive with all our needs and concerns. They were also very respectful of Covid guidelines by only letting 1 to 2 contractors into our home at a time to minimize every ones exposure. Which I can only imagine how much extra scheduling that put on their part. They did such a lovely job and I absolutely love using my new kitchen! 10/10 would use and recommend again!