Reviews of local pros in Springfield, Virginia

The Pick Up, cleaning, and delivery was exceptionally good. Very professional and well done. We certainly will use them again for our two extra carpets that we have at home.

True professionals from top down. Easy and clear communication. They set appointments for pick up and drop off, were precise with pricing and options for services, and kept me informed all the way. My rug looks great and all doors and stains are gone. There is no perfumy detergent smell, either.

Great experience. Hadeed’s crew picked up my 4 Oriental carpets, cleaned and repaired them, and placed them back in my home, assuring that they were properly aligned with my hard floors and furniture. They were kind and professional. I would happily use them again.

I’ve used Hadeed for years to clean and repair my oriental carpets. Some of them are over 100 years old. They always do a wonderful job. Hadeed is prompt, professional and easy to work with.

My experience with Hadeed Carpet was mixed. I contacted Hadeed to repair the sides of my Karastan rug. I was told the rug would also need to be washed, which I agreed to (Hadeed washed it 2 yrs prior). About a week later, I was informed that if the sides were repaired, the fringe would also need to be replaced at an additional cost. Hadeed rep says she did not tell me this, but that was my understanding of the conversation. At best, miscommunication. The sides definitely needed repair, so I agreed to this add’l cost. I was surprised when my rug was delivered a few days later and the sides had not been repaired at all. It had been washed and the new fringe attached. One side was in worse condition than before. So the carpet went back to Hadeed and eventually the sides of my rug were repaired with at least one service (fringe) that seemed superfluous to me.
That said, there were two positives: the pickup and delivery service was excellent, and the wall-to-wall carpet cleaning by Hadeed came out beautifully. My only recommendation is to make sure a rug cleaning agreement is clearly stated and rug owner should take ‘before’ pictures.

I have cleaned, dyed, resized, and you name it room sized wool, silk handmade loomed rugs as well as my favorite outdoor synthetic rug with Hadeed. They provided pictures of their work, ask detailed questions, and provided straight forward pricing based on the size and type of rugs. They have excellent customer service from the people who pick up and drop off the rugs, to the people who answer the phone and respond to emails. As a result, they are my first choice in rug cleaning. I have an update to my review. I unfurled one of my very large rugs nearly a year after it had been cleaned. I contacted Hadeed Carpet Cleaning just to let them know that it did not include the rug pad I initially purchased. I was just letting them know for quality control purposes, as I certainly waited far too long to complain about this error. They contacted me immediately and just as quickly offered to remedy the situation. In less than 72 hours there were two professionals at my door with a pad, which they expertly installed. I am beyond happy with this level of customer services. My five stars stands. It’s how they addressed this issue that was just remarkable. Thank you to the two men who braved the ice to come to my home and to the gentleman I spoke with on the phone who resolved this situation. Just a great family owned business!

I was moving. Hadeed picked up my carpet from my apartment, cleaned it and repaired the edges, which were deteriorating. Then they delivered it and arranged it in my new condo within days. It looks like new! I couldn’t be more pleased with their services.

Hadeed was recommended by friends, so we took several vintage Persian carpets to them to be washed. We were very impressed by the recommendations made by the associate at the Alexandria store. He offered to deliver them back to us saving us a trip. The rugs were washed and ready to be returned in a week. And they are so much brighter. We are so pleased that we sent 2 more vintage carpets to be washed. Thank you Hadeed, for outstanding service!

They did a fantastic job cleaning some older rugs and doing repairs. After bringing in 2 rugs for cleaning..brought 3 more for cleaning and 2 of those had the bindings repaired. They even educated me on the origins of the rug style/patterns which was much appreciated! Very friendly and professional. Would definitely recommend!

The staff service was all fine from promptly quoting a price, to pick up and delivery in the the scheduled windows. Personable delivery guy Nick. The large 8.5 x 12.5 rug was very dirty- dust would rise if you rubbed your hand on it, had matted pile, and impressions from a bed for 6 years. Looks rejuvenated, like new now.

This wool rug was in terrible condition and I even wondered if it could be used. Hadeed did an exceptional job on cleaning it. They shared options for repairs. I am very pleased. Also the staff that comes to pick up and deliver the rug are so professional and able. The whole process is worth it. This my second time using them. They have a great service company.

The team arrived right on time, even a little early with a heads-up! Scheduling the air duct cleaning was really simple. The staff was very friendly and took the time to explain everything to me, even though I didn't know much about ducts. They did an excellent job at a fair price!

frederick and his team were very professional, wearing masks and shoe covers while working. frederick explained the whole process before starting. they cleaned all the air ducts and vents thoroughly and made sure there was no mess left behind. the price was great compared to others. i highly recommend zachary's air duct cleaning.

i recently had my air ducts cleaned, and i couldn't be more satisfied with the service. scheduling was easy, and the technician, derek, arrived on time and was very professional. he did an amazing job, ensuring every corner was thoroughly cleaned.

The air duct cleaning service I used was fantastic! The appointment was scheduled quickly, and our technician, Frederick, was very professional. Our air ducts are now clean and functioning well. Plus, their prices were very fair! I would highly recommend this service to anyone!

These experts from Zachary's Air Duct Cleaning are truly excellent. I appreciate their support and I trust in the long-lasting quality of their work. Derek and Roger didn't just swap out my air duct system, they also maintained my heating system and water heater in Springfield. I'm profoundly grateful for their service!

I had outstanding service from a team specializing in air duct cleaning! The technician, Frederick, was incredibly helpful and shared valuable information while showing real concern for my needs. I would definitely recommend their professional services to anyone looking to improve their air quality.

They did an excellent job! My husband contacted them for air duct cleaning, and we decided right away to have them handle our AC ducts. They were very thorough and paid attention to every detail. Plus, their prices are fair. We are very impressed!

This was our second time using Zachary's Air Duct Cleaning for our dryer vent cleaning, and it's an easy choice for us. We plan to rely on this company for our annual service. They are quick to respond, incredibly friendly, and always ready to answer any questions about dryer maintenance and cleaning. Given the fire risks associated with home ownership, keeping your dryer vent clean is an important step for peace of mind. We're fortunate to have found a reliable company that does the job thoroughly and efficiently. Plus, they offered us a discount for being a returning customer. A big thank you to the technicians Roger and Derek for their excellent work!

Your whole team was excellent in scheduling and performing the cleaning of my air ducts, including both supply and return vents. Derek and Roger were very helpful in explaining the process and what steps they would take. They made sure to protect my home during the entire service. You have a great team and do outstanding work.

Zachary's Air Duct Cleaning reached out to me to arrange my cleaning service this year, which I really appreciated. It's fantastic that they keep track of when my services are done and proactively schedule the next one when necessary. The technician who cleaned my air ducts was very thorough, professional, and showed great respect for my home. I will continue to choose them for all my air duct cleaning needs.