Reviews of local pros in Springfield, Virginia
-
I was overjoyed to receive a prompt reply to my request for carpet and furniture cleaning. Brian arrived the following day and rejuvenated my sofas and carpets, making them appear brand new! He even managed to remove a stain that had been stubbornly present for years. The service was exceptional and the individuals outstanding. As a pet owner, it was essential for me to find a service that didn't utilize harsh chemicals. To my relief, Superb Springfield Carpet Cleaning met this requirement. Despite their name, they don't use chemicals at all. All their products are eco-friendly and safe for both humans and animals.
-
melvin is excellent and i highly recommend Superb Springfield Carpet Cleaning. i’ve used the carpet cleaning service twice now and will always call them for my carpets. i have 4 dogs, 4 cats, and a bunny, so there are always random pet stains. i recently got a puppy and wanted the carpets cleaned before bringing the puppy home, and melvin fit me in the very next day. he called me back within minutes after i reached out. he is very polite, always arrives early or right on time, and works quickly. my carpets aren’t left too wet and every single pet stain is gone. the prices are really affordable. honestly, he’s the best in the business. he’s straightforward and never tries to upsell extra products. the equipment is top-notch and my house looked cleaner than ever when he finished. i highly recommend melvin for carpet cleaning!
-
I was in a tough spot and needed carpet cleaning right away, and they showed up quickly. The place was a mess, but Brian and Melvin worked so hard and didn’t stop until everything was spotless. They cleaned all the carpets, tile floors, and even my furniture. Everything looked fresh and almost like new, and the deodorizing products took out all the cigarette smell. While cleaning, Brian noticed a lot of lint on the moldings and suggested I get my dryer vent checked. I took his advice and called a vent cleaning company. They found and removed a lot of lint that could have started a fire. If Brian hadn’t pointed that out, it could have been very dangerous. He really went above and beyond, and I am so grateful. I highly recommend this carpet cleaning team!
-
I had my carpets cleaned last year by Superb Springfield Carpet Cleaning, and they did an amazing job. I decided to try another service this year because I noticed them around my apartment complex, and I heard good things. However, my experience was not great. We moved everything out except for two couches, a recliner, and a small table. When we returned home, some stains I had asked to be pre-treated were still visible. They didn’t even move the couches, recliner, or table to clean underneath them. The protective plastic that was put under the furniture by the previous cleaners was still in place, and the carpet underneath wasn’t even wet! While the other service was cheaper, I learned that you really do get what you pay for. The quality from Superb Springfield Carpet Cleaning is definitely worth the extra cost!
-
I recently had my first carpet cleaning experience, and it was fantastic! I left feeling like a truly happy and satisfied customer. The technician, Melvin, was polite from the very beginning. He called me before arriving for my appointment and showed up right on time. Melvin was very professional and took the time to explain how he would clean my carpets, answering all my questions thoroughly. He demonstrated a lot of expertise and handled my laminate flooring with great care, ensuring the cleaning equipment didn’t touch it. My carpets look amazing! I will definitely reach out for their services again because of their excellent customer care and outstanding results. What a wonderful experience!
-
The carpets and rugs in our home were in rough shape, especially after my toddler spilled Playdoh, paint, and snacks that left tough stains. I had tried cleaning them myself, but nothing seemed to work. After having them professionally cleaned, our carpets look completely new! I’m so happy with how fresh and beautiful everything looks—my friends even noticed the difference. The team also cleaned our sofa and made sure every spot and stain was gone. Brian and Melvin were very friendly, made scheduling easy, and the whole process was smooth from the quote to payment. We will definitely keep using this carpet cleaning service now that I see how much of a difference it makes!
-
when searching for a new carpet cleaning service, i read some reviews and decided to give this company in springfield a try. brian answered my call right away and we set up an appointment that fit my schedule. brian arrived right on time and even gave me a quick call to let me know he was on the way. i have two dogs and two cats, so you can imagine the mess on my carpets and sectional. brian worked really hard to get everything clean, and now everything looks almost brand new. the carpets and couch also smell really fresh, which is a big relief. brian was friendly, professional, and made me laugh while he worked. the price was also very reasonable, especially for the amount of cleaning that needed to be done. i would definitely recommend this company if you need your carpets or furniture cleaned.
-
This was truly the best carpet cleaning service I have ever experienced. There were no hidden fees, which I really appreciated. I’ve been having my carpets cleaned every year or two for the past decade, and I have never been this impressed. Melvin was exceptionally thorough, spending over three hours working on my light beige carpets and managed to remove every stain. My carpets had endured quite a lot in the last couple of years, especially during a tough move, so I was almost ready to replace them. After the cleaning, my carpets look almost brand new again. I highly recommend this service!
-
Superb Springfield Carpet Cleaning did a fantastic job! We had pet stains in our master bedroom and closet because our cats had lots of kittens and there were messes all along the carpet edges. Melvin arrived right on time and really impressed us with his work. I was surprised that some of those tough pet stains actually came out. We moved most of the furniture out, but had to leave a dresser since we didn’t have space for it, and Melvin moved the dresser himself and cleaned thoroughly under and behind it. I honestly thought he would just clean around it, so I was really happy he took the extra step! I couldn’t be there during the cleaning, but my grandmother said he was very friendly, and she is usually quick to notice any problems. He truly went above and beyond what I expected, and I would definitely use this service again!
-
i recently had my carpets cleaned by superb springfield carpet cleaning. they did an excellent job! they are a family-owned local company that takes the time to explain each part of their carpet cleaning process, and the office staff was very helpful and friendly. brian and melvin, who came to my home, were professional, knowledgeable, and really cared about their work. i had tried another company before, but they left my carpet stiff and rough. brian and melvin made my carpet look and feel like new again. they also stretched the carpet where it had become loose, so now it looks smooth and perfect. i highly recommend giving them a call—you'll be happy you did!
-
i needed to have the carpet in our master bedroom re-stretched because a big bubble had formed. the first company i contacted wanted to charge way too much just for coming out. i decided to call superb springfield carpet cleaning for a quote instead. i got a call back the same evening, and the price was much more fair. they were able to schedule a visit for the next afternoon. brian did an excellent job with the carpet stretching. he arrived on time and was friendly, efficient, and very professional. he even brought his son along to learn the job. while working, brian had me check the carpet at different points to make sure i was happy with how it looked before he moved on. the carpet was left perfectly smooth and looked just like new when he finished. i’m very pleased with the results and would definitely recommend this service to anyone in springfield looking for quality carpet cleaning or repair.
-
We contacted the team to clean the carpets in my father-in-law's house in Springfield after staying there during our home renovation. The carpets were good quality and white, but pretty old and had a lot of stains from two big dogs and three little kids. There were also a lot of tough oil stains from essential oils. Melvin was able to remove all the oil and other stains from the carpets. They looked just like new when he finished. We highly recommend this carpet cleaning service!
-
I highly recommend this service if you want your home to feel fresh again! Melvin and Brian arrived right on time and were very friendly and professional. Melvin really knows his stuff when it comes to carpet cleaning. I had just moved into an older house in Springfield that needed all the carpets cleaned, along with the air ducts. Melvin and Brian went above and beyond with both services and took the time to explain all the cleaning products they used. Now my house feels and smells super clean. I definitely won’t go anywhere else when I need carpet cleaning again!
-
i wish i could award them a full 10 stars! Brian has been fixing our carpets for a while now, ever since our puppies caused damage by chewing holes and dislodging them from the tack strips. I've always been amazed by how considerate and informed Brian and Melvin are. When it came time to have our carpets cleaned, Superb Springfield Carpet Cleaning was one of the services we thought about. We obtained quotes from several businesses in Springfield, and ultimately, we chose them. Their prices were fair, on par with the others, but i felt they offered much more in their service. We certainly made the correct decision! Our carpets were in terrible condition (see photos), but they managed to restore them to a great state for us. They treated, washed, and then steam cleaned the pet stains in numerous spots, resulting in carpets that looked almost brand new. A few days later and our home doesn't smell like dog anymore. No doubt, choosing them was the right decision - they are extremely responsive, highly knowledgeable, honest and straightforward. Thanks, Brian and Melvin! We're lifetime clients!
-
i had one of the best carpet cleaning experiences ever with this company in springfield. my carpets had been ignored for over 10 years, and i really thought i'd have to replace them. as a last try, i called in the pros. brian showed up right on time, after giving me a call to let me know he was on his way. he walked through the house with me, looked at all the carpets, and gave me good advice on what could be done. after we talked it over, brian started cleaning right away and finished faster than i expected. he was very professional the whole time and even took extra care to go over a few really dirty spots twice. i couldn't believe the difference—i wish i had taken pictures to show how clean everything turned out. these carpets are 26 years old, and now there's no dirt or stains left at all. the price was very fair, and i'll definitely use this company again for my home and some rental places i have.
-
Melvin and Brian did an excellent job cleaning and sanitizing the carpets and pew cushions at our church in Springfield. I waited to write this review until after the holiday season so I could hear the feedback from our parishioners, and there were plenty of compliments. Both Melvin and Brian were a pleasure to work with—very professional, friendly, and honest. They offered the best rate compared to other services. I plan to use them again soon to keep our church and offices fresh and clean. I highly recommend their carpet cleaning services to anyone who asks.
-
I recently had my carpets cleaned at home, and I was extremely happy with the results! The team arrived right on time for my appointment, which made everything so convenient. They were friendly and took the time to explain the cleaning process to me. Brian asked about any problem areas and even offered tips to help minimize wear and tear on my carpets. He also handled some repairs in a few doorways where the carpet had been sliding away from the tile floor. I had several rooms that needed cleaning and multiple areas that required repair, but everything was completed promptly. Booking my appointment was a breeze, and Brian was very accommodating with my schedule. After comparing with other carpet cleaning options, I found that this service provided excellent value for my money. The customer service was outstanding, and I will definitely book with them again for all my carpet cleaning needs. I highly recommend this service!
-
I had all the carpets in my home cleaned and was really happy with the results. The carpets look fresh and smell wonderful, and they also cleaned my two couches and applied a stain protector. Brian and Melvin were both professional and explained everything clearly. They made sure not to leave any mess behind, locked up when they finished, and sent me a text to let me know the job was done. I highly recommend Superb Springfield Carpet Cleaning and will use their carpet cleaning services again when needed.
-
We have used this carpet cleaning service for years at several properties in Springfield. They are trustworthy, dependable, easy to reach, and always on time with scheduling and billing. Most importantly, they do a very thorough job! Our carpets always look incredibly clean and smell fresh once the cleaning is finished. Brian understands what each property needs and always meets our expectations. I can rely on this company whenever I need carpet cleaning. We highly recommend their services!
-
I haven't come across customer service this good in a long time! Brian was friendly, professional, and got straight to the point, with prices that matched the great job he did. I needed my couches and area rug cleaned after my dogs made a mess, and Brian got me on the schedule quickly. When he arrived, he was clear about what to expect and even talked to me about using couch covers in the future. My dogs liked him too, which was a nice bonus! The quality of the carpet and upholstery cleaning was just as good as his customer service. Everything looks super clean and smells fresh. I've already recommended this service to two family members. I’ll definitely be calling again!
-
They brought the right tools for the carpet cleaning job! The equipment they used was professional and better than what I’ve seen before. My carpets looked amazing when they finished. Brian did a great job explaining their chemical-free cleaning method. Before starting, they used a black light to find any pet stains and made sure those spots got special treatment. They arrived right on time, were friendly and professional, and I would definitely recommend them to my neighbors, family, and friends!