Reviews of local pros in Springfield, Virginia

They charged me a cancellation fee and I felt as though it was unreasonable, given the time frame. I won’t be using their services again!!

Everything was nothing short of perfect. They do an amazing job, every time, top to bottom. Best decision I've ever made :)

The crew from Merry Maids always shows up on time
and does great work for a reasonable price. I have great confidence in them.

We have had a very good experience with the cleaners. They do a good job. Would rrecommend you to anyone.

These ladies are doing very well given all the clutter I’m slowly clearing out of the house. I am just waiting for the day I have the clutter gone so they can give the place another good cleaning

Cleaning is performed (usually) by a single lady. Some days, she spends quite a long time completing the job. Almost always, I think she does a great job

I was so excited to hire a professional cleaning service...unfortunately the reality was a bit of a nightmare. In four separate instances, over only three visits, I suspected the cleaning team of being less than honest. I complained to the office staff and received sympathy but no admission. The final straw was when a knob came off our range during the cleaning and I didn't notice it until after the ladies were gone. I called the office and asked them to check with the ladies about where the knob was left (these knobs just slide off and right back on), and they said it was missing when they arrived. This time I am completely sure they are lying, but the office staff has taken their word over mine, again, effectively calling me a liar. What a terrible experience, every time I look at my stove I feel upset! Also, they do an OK job of cleaning the place but not great. Areas are always overlooked and need to be cleaned after-the-fact.

Your people do excellent work, are pleasant and cheerful, and are quick to finish before we open to our clients. We love your service.

I’ve been using Merry Maids for many years. They do a great job and are always responsive and accommodating with any needs.

Mirna and Raquel are awesome. I would recommend them to anyone!

Always did a fantastic job and were super-conscientious about every detail. Wish I had not had to move away just so these great people were still cleaning my place!

The cleaners damage an expensive coffee table we recently bought. Merry maid still charge the cleaning fees. Still waiting to see if how they will handle this but so far it looks like they will not pay for the damages made.

We at ECHO are continually grateful for the reliable and detailed cleaning your team provides. It's hard to say enough good things about you and your emplyees. Always on time and completed on time. Team members are always considerate, courteous and sweet.

Merry Maids of Burke/Springfield has been doing a quality job cleaning my home for years. Rosa and her team are courteous, professionsl, and thorough.

The girls did a great job last week, as always. I used my Rewards Pass to have them clean the fridge, and it looks like new! Thanks, Mirna and Raquel...

Using MM since 2012 in Springfield/Burke. Cleaning, office responsiveness, and helpfulness all are top notch. Shout out to Rebecca (office) and Margarita (in home). Special requests are honored and appreciated.

Some things were great like the bathtubs and floors but they missed several drawers in the kitchen and did not have a step stool so only cleaned as high as they could reach. Not horrible but not great either.

I called for appt too late. They were booked. Later a cancellation happened and I got in. My house is amazing. Looks great. Started back to biweekly cleanings instead of calling randomly.

I just had my first cleaning service, Mirna & Raquel came out. They were very nice and professional and everything looked great when they finished. I definitely recommend their service.

Two cleaners came in at 12:02pm, left at 1:20pm. After leaving bleach spray for the bathroom, I was met with the same discolored grout. Bathroom countertops only had toothbrush holder and two canisters and they did not move a single thing to wipe under or behind it. Ceiling fans and picture frames on walls were not dusted. They took advantage of me not being home to do a rushed subpar job. The last time I will use them.

I needed a cleaning after some major work was done in my house and before listing for rent. They were very flexible and worked with me in adjusting the schedule as repairs caused several delays.