Reviews of local pros in Springfield, Virginia
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After many years without a deep carpet cleaning, Superb Springfield Carpet Cleaning brought our carpets back to life. Melvin came out to give us an estimate, clearly explaining the costs for each cleaning option and the benefits. During the cleaning, he took great care with our furniture, moving things as needed and making sure the walls were protected from the hoses. The results were fantastic—the carpets now look much newer and some old stains are completely gone. Everything smells fresh and we’re really happy with how clean our home feels.
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Superb Springfield Carpet Cleaning just left. Melvin and Brian were fantastic! They were very thorough with the carpet cleaning. I originally called to get a spot treated, but also had them clean another room and my sectional. They were happy to add on the extra work and cleaned everything I asked for. They moved the sectional, cleaned behind it, and even let me tidy up the area behind. They made sure to wipe up any extra moisture that got on the wood floors and left everything nice and neat. I highly recommend their service. They did an excellent job!
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We called Superb Springfield Carpet Cleaning after seeing all the great reviews online. Brian really lived up to the positive feedback! He fit us into the schedule quickly and the prices were very reasonable compared to other companies. Brian was friendly, polite, and explained everything he was going to do, including any issues he found during the cleaning. He cleaned our large couch, two loveseats, and a couple of chairs that are over 30 years old, and they all turned out looking fantastic. He even cleaned our living room carpet, which we hadn’t originally planned on. If you need your carpets or upholstery cleaned, we highly recommend them. We’ll definitely use their service again!
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I am extremely happy with the carpet cleaning service and the results. Melvin and Brian were friendly, professional, skilled, and worked really hard. Our family room carpet was looking dirty and worn out, but now it looks fresh and feels soft again. We were able to walk on the carpet right away in our socks without them getting wet, and by the end of the day it was totally dry. Both technicians wore face coverings the whole time, which I appreciated for safety. If you want experienced, high-quality carpet cleaning at a fair price, I highly recommend Superb Springfield Carpet Cleaning.
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After coming home to find our bathroom and bedroom carpets completely soaked, we were really stressed out. We searched online and found Superb Springfield Carpet Cleaning, and we’re so glad we did! It was easy to get in touch with them, and they responded quickly. Brian and Melvin came over to assess the situation, handled all the heavy lifting by moving our furniture out of the affected rooms, and made the process totally hassle-free for us. They brought in special fans and a dehumidifier to dry out the carpets and explained everything clearly, answering all our questions. We were worried about the water damage, but they reassured us and made sure we felt supported the whole way, even giving advice that made our insurance claim easier. The team was friendly, professional, and genuinely cared about helping us out. Highly recommend their carpet cleaning and water damage services!
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I am extremely happy with how my carpets turned out—they look amazing! From the start, Brian was very professional and friendly on the phone. He really understands carpet cleaning and clearly takes pride in his work. Brian was careful and took the time to explain what to expect, plus gave me helpful tips to keep my carpets looking great in the future. His assistant Melvin was also friendly and worked hard. They make a great team. I felt comfortable having them in my home, and they were wonderful with my dog—even joked that she could be their new helper. Both of them were honest and good-natured, and I had no worries about leaving them in my house. When I came back, my carpets looked brand new! Brian also sent me photos to show how great things were going. I will definitely use this carpet cleaning service again, and highly recommend their professional work. As a bonus, I received a free bottle of carpet stain remover, which was really generous. Two thumbs up and a big smile from me for brightening up my home!
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I recently contacted Super B Springfield Carpet Cleaning for a carpet cleaning quote. Over the phone, I was quoted $79 to clean the entire basement, plus $12 per step for the stairs. However, when the technician arrived, he told me that because the basement was the size of three rooms, the cost would be significantly higher. That was never explained to me during the initial phone quote.
Although I was disappointed, I decided to proceed with the service. Unfortunately, the experience only got worse. Several spots were not removed from the carpet, and the overall condition did not improve much. In addition, the technician chipped my wall during the service and spilled a large amount of water onto my hardwood floors.
I called to speak with a manager about these issues and was told multiple times that someone would call me back. I have yet to receive a return call.
Based on my experience, I would not recommend this company. The pricing was not transparent, the quality of work was disappointing, and the follow-up customer service has been nonexistent. -
We had a wonderful experience with Superb Springfield Carpet Cleaning and Brian right from the start. Brian came to check out our carpets and gave us a clear and fair quote. He was friendly, knowledgeable, and truly professional. Our office carpets get a lot of use every day and really needed a deep clean. The results were impressive—the carpets now look fresh and spotless. They also took care of the restroom tile, which had gotten dark and grimy over time, and now it looks almost brand new again. I highly recommend them for anyone needing carpet or tile cleaning. They did a fantastic job!
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We want to share how impressed we were with the carpet cleaning service we received after our daughter’s wedding. During the celebration, several candles dripped a large amount of wax onto the carpet near the altar. Naturally, we were very worried about getting the stains out, especially since we had very little time before the next event in the space. We called the company, and Brian got back to us right away. He assured us he could come over quickly and take care of the problem within our tight schedule. Brian arrived promptly and did an amazing job removing all the wax. After he finished, you couldn’t even tell there had been a mess at all—the carpet looked spotless and fresh again. Even the priest remarked that it was incredible how clean everything looked, saying it seemed like we had some extra help from above. We’re truly grateful for the fast response and outstanding carpet cleaning!
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I received excellent carpet cleaning service in Springfield. Both the crew and management were very professional. My carpet was extremely dirty, but they used a strong pre-treatment stain remover on the toughest spots. They made sure to clean every nook and cranny, and paid special attention to high traffic areas and doorways. I have tried other carpet cleaning companies before, but this time I watched the whole process and checked the results afterwards. I recommend others do the same for peace of mind. Honestly, Brian and the team did such a thorough job that I probably didn’t need to double-check, but it was great to see their careful work. I am very happy with how clean my carpets turned out!
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Brian from Superb Springfield Carpet Cleaning arrived right on time to clean our carpets and mattress. He took the time to walk through our home and asked about the areas with the most foot traffic and any spots we were concerned about. He got started immediately and, in just a few hours, our carpets and mattress looked fresh and almost new again. The drying time was really quick too, thanks to their advanced equipment and air movers. We really appreciated that they use ecofriendly and soap-free cleaning products, which is important for our family’s allergies. The service was honest, reliable, and very thorough. We were impressed with how hardworking and friendly Brian was. There’s really nothing we could think of that needed improvement. We’re extremely satisfied with the whole experience. If you want your carpets cleaned by true professionals, this is the company to call. I’ll be recommending them to friends and family.
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My siblings and I were getting our mom’s house ready to put on the market, so we decided to have the carpets cleaned since there were lots of pet stains and heavy foot traffic marks. After having the carpets cleaned, all the tough spots and stains were completely gone! We contacted Superb Springfield Carpet Cleaning, and Brian was very knowledgeable and made sure everything was spotless. We were truly impressed with the results. Even our realtor, who had seen the house before, asked if the carpets were brand new! The professional equipment used made a huge difference, leaving the carpets looking fresh and revived. If you want your carpets to look their absolute best, I highly recommend this company for outstanding results.
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This was my first experience with Superb Springfield Carpet Cleaning and I couldn’t be happier. Brian assured me he could take care of my over 20-year-old carpet and get the stubborn stains out, and he really did a fantastic job! I also had my sofa cleaned, and was just as impressed with the results. After going through a home remodel, this was the first time I felt completely satisfied with a service. It’s great to see a company that genuinely cares about customer satisfaction and delivering top-notch carpet and upholstery cleaning. I highly recommend them to my friends and neighbors in Springfield, and I’ll definitely use them again.
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superb springfield carpet cleaning has been taking care of our carpets for several years, and they are the only company we've asked to return again and again. every cleaning is done with care, and the results are always impressive—the carpets look so much better each time. most recently, i was sure our carpets needed replacing, but after the team finished, it felt like they had new life. brian even came back a few days later to do a hot water extraction, making sure the pet odor treatment was fully rinsed out. we also really value how the cleaning appointments are always scheduled at times that work for us. we are truly happy with the service and recommend them completely.
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i am absolutely satisfied with the quality and thoroughness of the carpet cleaning work that brian from Superb Springfield Carpet Cleaning did. he showed up right on time, walked through the rooms with me to see what needed to be done, measured everything, and gave me a clear estimate before starting. brian took extra care to pre-treat all the carpets, and having two dogs in the house wasn't a problem at all. if he noticed any spots that needed more attention, he handled them right away. i've used a couple of other big-name carpet cleaning companies before, but after this experience, i only want to use this company for my carpets. the carpets looked fantastic, and after a big party at my place in springfield, several guests commented on how fresh and clean the floors looked. great job, really happy with the service!
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We had a great experience getting two of our carpets cleaned. The team was friendly, helpful, and did a thorough job. They were also very flexible and worked around our changing schedule, which made things much easier for us. Brian handled everything professionally and made sure our carpets looked fresh and clean. After the cleaning, we noticed the carpets took some time to dry, which is normal with deep steam cleaning, especially in a place like Springfield where the weather can be a bit humid. If you need to use your bedroom or high-traffic rooms right away, just plan for some extra drying time—usually between 8 to 24 hours. Overall, we’re happy with the service and how clean our rugs are now.
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Mirna & Raquel are the best! They do a great job and are such nice ladies.
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I'd been using Merry Maids for 14 years and they have been consistently excellent.
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I have used Merry Maids for many years. Excellent service, reliability, and responsiveness.
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Rosa spent over two hours at my place on Monday - did a great job!
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Very good and through job doe by them. Each time when they come to clean the house do a marvelous job. Thank you.