Reviews of local pros in Springfield, Virginia

4.7 based on 2913 reviews Back to the listing
    5

    James is wonderful! We're glad to have him as our technician. He's always prompt and good about checking with us, if we're available, to see if we've been having any issues that haven't been called in. He's thorough and we know we'll be in good shape after his visit. Always happy with the service from BOG

    4

    It looks like the tech did a good job but I wasn’t happy about the date that the company chose (not me). The service was done on a day with no rain in sight and my lawn is too big to water with a sprinkler

    5

    James did a great job! Gave me a call before arriving and let me know how long it’ll take before I can let my dogs back out.

    5

    Lawn Legend Landscaping is easily the best choice for lawn care in Loudoun County. They are incredibly reliable, professional, and leave the yard looking absolutely pristine every single time. If you’re in the Leesburg area and want a reliable lawn with zero hassle, I highly recommend them.

    1

    I was a client for 13 years. My CC was on file for each service. Suddenly I got notices that I was delinquent for two "installment charges" and they were sending me to collections if I did not pay. I called the office. I emailed the office. I had a few simple questions:

    When did I agree to these installment charges? Can't answer

    Why did you charge me for every service before and after, but not these? Can't answer

    What is the "installment charge"? Can't tell you

    Can you send me a copy of the services agreement? No

    I get weekly harassing emails for delinquency. Calls to accounting and accounting managers both locally and nationally are fruitless.

    Their service has dropped dramatically since they took ownership from National Turf, and their billing practices are suspect and seemingly predatory. I cannot recommend this company.

    2

    Unfortunately, for the past two years, this company has ruined our lawn due to human error. Last year it was because they applied the wrong weed control (rated for a lower temp) and this year it was because they applied the weed control too abrasively, creating brown patches of our otherwise healthy lawn (front and back). That's not the worst part. Their customer service attitude is nonexistent. They do not apologize for their actions and barely offer any valuable compensation for the inconvenience their mistakes add to our already busy lives. Add on top of that the gas lighting attitudes of the supervisors who make it seem like it's not a big deal. It is when you are spending money to expect a professional to do a better job. When they don't, they need to take responsibility for it, apologize profusely and provide a reasonable solution. Instead they say things like "it's not ruined and it will grow back," "people make mistakes"..... We didn't need to pay a professional lawn service to make mistakes. We could have done that ourselves. We will now be cancelling our contract.

    5

    Brian did a good job. Because of the snow still covering my yard, he could put down the lyme in the places where there were still existing mounds of snow, but he left me a little extra product to do myself once the snow has melted.

    5

    Personality is always first for me and Ronald's personality was AWESOME. Although, he was here to get a soil sample whike raining, I went out to his truck and when he got out of his vehicle to meet me, his personality and smile said it all. As we talked briefly, I could tell he is an awesome person. If I were in your line if business, I would definitely steal him from you.He seems to beca really good person ascwell as worker. Thankbyou for sending him to service my property.

    5

    Mauro’s team cleared a large tree near our property. Professionally done and site cleared very well. Well done and recommended.

    1

    I used Mauro's a few years back for a limb removal. So when I needed an estimate for a few limbs to be removed - I called/emailed/texted Mauro's to schedule an estimate for this job. When I called I spoke to someone who said to text her my contact information/address. Eventually we scheduled an estimate for Sun - 5/12/24 @ 9:30am. Sat - 5/11/24 I get a text stating they are in my area and would like to run by. I changed my schedule to accommodate them - but then they never showed up - so a reconfirmed our scheduled meeting Sunday. Sunday morning I get an email they cancelled the estimate meeting. Since then the company has gone dark - not taking any phone calls/voice mails/texts. I have never had such a difficult time scheduling an estimate/meeting as a former customer. If I could give them a ZERO, I would. I work - so I have provided them dates/times that I am available - still NOTHING - NO REPSONSE.

    5

    I just used Mauro's Tree Svc. I'm glad I employed them for the three large trees that needed to come down on my property in Arlington, VA.

    I found Mauro's team excellent in every way, including price, speed, care, and clean up.

    I watched the team during roughly 4 to 5 hours and I was impressed at how much control they had over where the various branches --and in some cases ~8 foot long trunks with diameters in some cases over 2 feet. Both came rest in controlled descents snubbed by crew on the ground holding tethering ropes.

    Perhaps the most problematic tree for me was a wild cherry tree that branched around the power drop to my house and then developed some disease and in recent years proceeded to rot, seeming even killing some neighboring vegetation.

    Before we got started Mauro and his staff made thoughtful suggestions that illustrated flexibility and interest in the outcome of their work. For example, I'd considered trimming some of my tall Maple trees but Mauro said that they looked like strong healthy trees that didn't seem to be in need of trimming.

    I have seldom seen a crew that had better skills, including team work, safety, and thinking ahead. They stayed on the job through the clean up phase. They agreed to hold off on payment until the job was complete.

    The level of service extends to the person answering my initial phone call. They knew exactly where the crew was and when they could get over to start my job. This is no longer the norm in most service industries who often use generic answering services and about all they know is that you'll get a call back (. . . at some point . . . hopefully) and meanwhile your left in the dark.

    5

    I used Mauro’s Tree Service for snow removal, they came and removed snow from my driveway, walkway and in front of the mailbox which is located on the street. They did an outstanding job taking extra time to ensure the packed snow was cleared down to the pavement, the driveway is completely dry just two hours after they departed. The customer service representative, Sol, accompanied the team and ensured I was satisfied before they left. I will be using this company again for additional work.

    5

    Mauro's Tree Service was reliable, punctual, and affordable. He and his crew cut down multiple trees and shrubs. They ground down all the stumps as well. Cleared away a huge amount of ivy covering the ground, then put plastic and mulch on top. Highly recommend them to anyone looking for a trustworthy, dependable, responsive and professional team. Excellent value. Thank you so much Mauro. I will be sure to contact him for any landscaping needs in the future.

    5

    Mauro and his team are amazing. We have this huge Wasp nest on our back yard in one of our trees but it was like 35 feet higher. I call different pets control companies but I was told they can’t remove it because it was to high I also call the fire department they say they are not allowed to take it down . But when I call Mauro he say I be there tonight.. I highly recommend this company they got the job done I am very impressed. Thanks again Mauro I will definitely will keep using you company in the future

    5

    Wow! Mauro and his crew did a great job at my house. They removed a double trunk oak over 100 feet tall, pruned 8 other trees, and took out two stumps. The price was good, the work spectacular, and their speed and efficiency amazing. I highly recommend them for whatever tree services you need.

    5

    I called on Saturday and they did the job on Monday. Mauro provided an on the spot quote, which was a fair price. Showed up earlier than expected and did an excellent job. I really appreciate the quick response and performance.

    5

    Jose and his team did a terrific job with transplanting a tree, planting a third, and trimming overgrown hollies. Jose is extremely responsive and I couldn't be happier with the work, all for a very reasonable price. Highly recommended!

    5

    He came, He quoted, I accepted, They cut, I paid !

    5

    I highly recommend their services. They pay attention to details and they do a great job overall. I am extremely pleased with the results.

    5

    Jose and his team was great.They are the most efficient and professional team I have ever encountered.very good price.I highly recommend these guys for tree removal. Thanks Jose

    5

    Jose is the best 👍, I have used his tree cutting service for the last two years at multiple times. I have referred all my friends to contact Jose any time they need to cut down any trees.