Reviews of local pros in Toano, Virginia

We had these guys do a makeover in our lawn and all I can say is I am very impressed. They completed the work on time as they had promised and the quality of their work is really amazing with unique design and craftsmanship. We are really happy that we had these guys fix our lawn!

The service crew did an exceptional job on the landscaping project. They completed the work on time and even provided me a great package for the project. We will be surely using their service for a long time.

Exceptional customer service and work. They take care of everything -- mowing, edging, mulch, leaf removal, aerating and overseeding. I get a lot of compliments from neighbors on my yard. They also coordinate with Virginia Green to make sure weed control and fertilizer don't conflict with the work GSU is doing that week.

I really like having my weekends free. Definitely worth it.

Their crew did an amazing job on my front lawn. The design was very unique and they completed the work on time as they had indicated on their papers. It was really a wonderful experience doing business with the GSU guys!

We had these guys build a patio for us in our backyard, and they did an amazing job. We loved their design and the final product. The crew was very professional and courteous and worked very efficiently. I highly recommend them for any landscaping need.

Green Side Up completed the landscaping plan and installation for our new home. Jim worked tirelessly with us to get through subdivision approval. His installation team was right on time and did a high quality job.

Green Side Up did it again! Exceeding my expectations. Aaron's suggestions will definitely make a difference. Drew worked tirelessly for several hours making sure everything was just right. Grateful for both of their expertise. Nancy Fellows Williamsburg VA

If I could give a half star or less I would. We hired Green Side Up when we bought our house from the previous owner because we were putting renters in it initially and we wanted to keep the same beautiful lawn that our predecessor had maintained. Unfortunately, somewhere in the 18+ months where we had renters in the house and we lived out of the country, Green Side Up stopped providing the same level of lawn care. When I asked periodically for feedback from my property management company and GSU, no one told me about the state of the lawn. Several times, we had been told by a neighbor that our grass was being destroyed in areas because of a too-large lawn mower. We contacted GSU and asked them to not use that mower, but we didn’t receive acknowledgment and we were not there to monitor the changes. Imagine my shock and dismay when I returned to see it for myself. Zero weeding or pruning had been done, and we had huge divots where the mower had eaten through the grass in tight turn locations. The flower beds and trees/bushes were overgrown, disheveled , and embarrassing. Several emails to GSU went unanswered. We hired someone else to clean up the back yard and repair the patches of destroyed grass. Finally, I threatened to fire GSU immediately, despite having 6 months remaining on a year-long contract (one which I had asked to discuss before renewing the year before; of course that request also went unanswered). Since my threat to fire them, I have seen a marked improvement in the service. Apparently GSU has hired new managers to oversee the crew’s work. The new manager promised to make it right and do the work to get it back to the state that it should’ve been kept in all along, stating that I had already paid for the work. GSU has worked to get the yard back in the state it began, but years of neglect will not be rectified in 1-2 months. However, there has been zero willingness to discuss reducing my bill in anyway - we pay over $400 a month and they blatantly didn’t do the work that they were paid to do over the course of at least a year. As a result, I would expect a good faith refund of at least one month’s payment, a common practice for inconvenience and the extra time and effort that we had to put in to fight get our lawn to the state that we have been paying for. In October, I met with the vice president and told him that. He declined, stating that 2 months was excessive. I countered that one month was not. He asked for a few more months to see if they could renew my faith in them as a company. On 1 November, I got my bill which is the same as always, along with a request for a 5 star review. Apparently that request and the billing goes to the central company in Richmond. I posted this review - an accurate accounting of the history of this contract. As a result of that post, the vice president contacted me and offered me 2 months off my bill if I would take down the negative review “that was also problematic because it was posted in the wrong region.” I am updating and posting this review after declining the 2 month rebate when it was offered in exchange for deleting my review. Customer satisfaction is easily won and easily lost, and up front business practices should never be in question. Honest reviews are critical to customer awareness. GSU had several chances to correct what they admitted was their fault, but rather than return a small refund to me, the company solution was to say that the crew who did the work at my house didn’t get their annual bonuses. I view this entire situation as management’s failure to do the right things, not necessarily solely a problem with the workmen. We have cancelled our contract, will pay our final bill, and are taking our business to someone else.

We have an annual contract for grass cutting, edging and trimming, chemicals and leaf removal - which are always carried out with excellence. We recently contract GSU to edge and spread muck ch that we provided. They did a fantastic job and we are vet happy with the work. We would absolutely recommend them for your yard needs.

We had an erosion problem with our yard and spoke to several landscaping companies about a solution. Green Side Up came up with a very creative solution and we are thrilled with the results. They were courteous and very professional. I would recommend them to anyone.

I received a quote for driveway culvert work. There were issues with the concrete culvert material. I emailed occasionally for updates. No response for 3 weeks now.

Extremely pleased with very professional service. Our yard is beautiful thanks to American Dream Landscapes!

Great landscaping company. Great service and attention to detail. Owner is very nice and personable guy. Communication is abysmal. Very hard to reach. Owner makes sure he’s unavailable while in the field. (?) Don’t expect timely response to text or voicemail. Other than that they are fantastic but for me it was a deal breaker.

They finished my patio this week. It is beautiful and just what I wanted. Great crew, that kept their job site clean and did very professional work!! Highly recommend this company!!!

We couldn't be any more pleased with our new paver deck. The crew installing were extremely detailed orientated, friendly, and truly concerned that we were happy with our product. Unlike most companies, they picked up and cleaned up each day including picking up plywood in the yard and blew the grass daily so it didn't look matted. A+++++

Existing stone paver patio stairs for an older home we purchased were woefully narrow to where they were unsafe. Needed to be rebuilt with wider treads/caps. Daniel was responsive and gave a fair quote for the work. His crew was professional, knowledgeable, on time, and even worked one day in miserable conditions. The end result is fantastic, safer, and with an attention to craftsmanship better than whomever did the original installation. We highly recommend American Dream Landscapes!

Cory with ADL came out worked with us on the design of the patio and then a short time later got us an estimate. He helped us pick out the pavers we used and even had us go to his supplier to get the right color. Once the worked start Cory and his crew was efficient, professional and clean the job site every day after they work. Even my neighbors noticed how organized and clean the crew was. The finished product is outstanding. Great group to work with.

Just had several landscape projects done at our home. They were extremely responsive and provided us with a timely estimate detailing every phase of the project. We contracted with them for both the value and their great reputation. The work was done quickly and professionally and our yard looks beautiful. They do amazing work and turned our house into a beautiful and serene haven. If you want to see your wish come true, just call the American Dream Landscape crew!

American Dream Landscaping installed a tricky retaining wall and set of lighted steps in our backyard, and I love them! From the initial discussion to the final touches, Daniel and every crew member were timely, professional, and capable. The work involved putting a retaining wall and a dozen steps into an irregular slope and connecting them physically and visually with an existing pathway. The work was further complicated by a series of rainy days that threatened to turn everything into a mudslide, but the guys kept things moving along and intact. I have some physical limitations, but now I can look forward to future walks down into our garden, safe whether day or night. Our dog appreciates it, too.

American Dream Landscape brought our Dream pave patio to Reality. The crew did an absolute amazing Job!!!! Thank you Daniel

Just switched to American Dream Landscaping and they did a great job on our yard. Love the angle cut. They were quick, efficient and cleaned up well afterwards. Kudos for calling each time to make sure our pup is not in the yard before opening the back gate! So appreciate the consideration!