Home Services reviews in Virginia Beach, Virginia
-
Arrived on time for the quote. Went over each tree and explained what was needed. Used a laser to show what parts would be cut. Sent written quote via text. After approval, sent the appointment date. Arrived on time with the crew. They layed out pads on lawn for the trucks to drive on. They did a great job and cleaned up after. My yard looked better than it did before they arrived. Very friendly and worked well together. One young man even offered to help me bring in my groceries from across the street because I was unable to park near my front door. I'm a very happy customer. Do yourself a favor and call Kono Tree Care. You'll thank me later!
-
Christian and his crew did an amazing job removing my Willow Oak tree and a Blanch Myrtle, as well as the stumps. In addition they trimmed another Willow Oak. The crew is on time, very efficient, and knowledgeable. All work was completed in 2 hours and included a thorough clean up of the lawn when finished. I would highly recommend Kono Tree Care to anyone needing tree removal, stump grinding, or tree trimming.
-
Christian kept the same energy from beginning to end. I was initially apprehensive because, in today’s climate, many companies in this industry come across as pompous, almost as if you’re on their time, even when you’re the one paying for the service. That was not the case here.
I received a second opinion after meeting with Christian, and his price could not be beaten. The team worked efficiently and professionally. I noticed fist bumps, smiles, and overall great energy among the crew, which says a lot about leadership and company culture. Julian never gave off a “I’m the boss” attitude, and that stood out to me in the best way.
There were even a few corny jokes shared, which made the experience feel comfortable and human. When the job was complete, they cleaned up thoroughly and swept the area a small detail that speaks volumes. Many tree companies remove the tree, but they don’t understand the value of customer care and attention to the finer details.
10 out of 10 experience.
My only complaint? The job was done too fast! -
KONO was not just a tree company, they came and brought their talent, professionalism, kindness and laughs. Everyone of Christian’s employees were outstanding. No one complained and they hustled! They knocked out 4 trees between us and our neighbor. They were here until 8:30 pm still having to drive back to the beach not one person looked annoyed. What a great experience. We live in Hampton and I can’t say enough about this team of guys! It’s like they are family. Love their Hoodies too, they should really sell their merch! Thanks Guys!
-
Brandon leads a crew of self starters that are a surgical team around your yard. They are customer responsive and work until all aspects of what they committed to are complete. Found my ‘tree team’ after using others in the past.
-
Great company to work with. Gave me a good price, removed two huge trees and the stumps and cleaned up all the mess like they were never there. Plenty of equipment to do the job and the staff was very professional.
-
Prompt, professional and friendly. Thay did a great job for a very reasonable price. I have recomended them to a few neighbors already! I will call them again if need their expertise.
-
They did an amazing job! I hardly ever write reviews, but thought they definitely deserve a shout out. Best quote, quick turn around, and thorough clean up afterwards. Everyone was super nice and very knowledgeable. Thanks guys!!
-
I contacted them to remove a tree that had fallen. They responded right away and was at my residence within one hour. The did a great job and was very courteous. I would highly recommend this company,
-
I highly recommend Nick and his crew. They were professional and very reasonably priced. Other than the trees being gone I couldn't tell they had been there the yard was cleaned up so well. They were very friendly and helpful!
-
Great job for good price. Trimmed huge Oak tree with large limbs hanging over house (expert arborist). Also cut down two other trees. Came on time, did great job, and cleaned up. Highly recommend!!!!
-
Very pleased with how they did work taking 2 trees out. Suppose to do on Monday but came out Saturday. Thank you for your prompt response and making sure nothing was damaged and cleaned up. Another fine job by DeForest Tree Service
-
Very professional and polite. The crew worked very well together, kind of fun to watch actually. Tree was removed, the trunk was grounded well under ground level and cleanup left my yard looking just great. In and out in no time.
-
Brandon is so helpful and flexible! I did a consultation on wedneday with him and by thursday afternoon I had 4 trees taken down, INCLUDING STUMPS, and 4 other trees trimmed AND NO MESS LEFT BEHIND! Him and his team are outstanding and super efficient! So glad we went with him!
-
Please do not have your crane
truck park in front of my house
on Ranchero Road -- it is
Impeding deliveries being made
to my front door..Your truck
Should not be parked overnight
there.. You are working up the
Street-- why are you not parking
there ? I am a senior citizen with
a injured leg and back injury --
receiving physical therapy.
I rely on timing deliveries of
essentials during morning and
night. Please retify the situation
so I do have to take further action.
a differential public review would
not be kindly ! -
Stay FAR, FAR away from this company. Owners are children without one ounce of integrity. This company is cheap with their bids but as my neighbors found out you get what you pay for! This company trespassed on my property, destroyed it, and now refuses to even answer my numerous phone calls. This is not a legitimate business- it is a bunch of amateurs running around with chain saws. Do yourself a favor and look elsewhere for a tree company who actually knows what customer service, honesty, and professionalism are about.
-
We had such a great experience with Brandon and his crew. Love that they are a family business. Very hard-working and professional. Finished in one day, large job. Cleaned up ground stumps like they were never there. Thank you so much
-
We've used Deforest 3 times now over the last few years. Great group of guys. Very professional and tidy. They have done a great job and at a great price. We'll call them again for any future tree services needed.
-
I had a tree fall on my house during a storm on a Friday and was told by other companies that it would have to wait until the following week. However, I called Deforest and Brandon was out to meet me the Saturday morning and by midday Sunday the tree was removed, the yard was cleared and the roof covered with a tarp. I couldn’t ask for better service and would highly recommend.
-
Excellent service! Would highly recommend. I'm putting up a fence in my backyard and 5 crepe myrtles lining my property had to be removed. I called Deforest Tree Service on a weekend (after a big storm) and Brandon answered his phone immediately, despite being in the middle of lifting a tree off of a house. He made it out to my home first thing Monday morning as requested and knocked the job out in less than two hours, including grinding the stumps and hauling the trees away for a price that could NOT be beaten. He is a rare find and his service was top notch. Thank you!
-
My grandmother paid DeForest Tree Service this past September to cut down a few trees and grind up the stumps. They cut down the trees but never came back to grind up the stumps. She has called and left several messages and they refuse to acknowledge her or return her calls. They took her money and never finished the job. We do NOT recommend this company as they do not do honest work and feel that they take advantage of elderly customers.