Landscaping reviews in Auburn, Washington

Tim's Complete Landscape has taken care of my lawn for a few years now. They have always been great and easy to work with. They have a high level of service for their customers, especially after storms. I had a tree come down in my driveway and they were there the same day, cut the tree and hauled away. I wish I could take them with me to my new house (out of state!).

If anyone needs some landscaping work done, no matter how involved, I would heartily recommend Tim's. I just had phase 1 of my front yard completed and the team of Mario and Dom did an excellent job. They went the extra mile in almost ever instance to make sure I had what I expected. These guys were awesome.
My first contact, Dave was also excellent and he kept me posted every step of the way. I have to say that after several disappointing experiences with other Landscaping companies, this was a very refreshing experience.

Tim's Complete has been helping me with an annual end of summer yard clean up for three years now. They do a great job, have very fair prices, and great customer service. Last year they also did a landscaping project for us that included replacing a small, ugly dead lawn with gravel. It looks great and I'd highly recommend them for any landscaping project.

Tim's Landscaping far surpassed all my expectations. They took the time to listen carefully to what I needed and were willing to work with my tight time schedule. They're quote was very thorough and accurate and provided me with confidence the job would be done right. The workers were courteous and focused on getting the job done. When you need the job done right choose Tim's, you will not be disappointed.

I had some work done from Tim's Comlete Landscape. They were very professional on what they are doing. They answered all my questions I had. I would recommend this company for any work you want done in the yard. I am going to use them again on my next project I am going to have done. I am rating them a 5+ star for there work. Thank you guys for the awesome work.

We had heard the Tim's Complete Landscaping was a very good, reliable company, so we delayed having work on our yard until they were available. I have to say the information about their performance and reliability all turned out to be true.
The crew led by Mario worked every minute they were at the project, they very carefully respected areas that needed protection, and they were very careful to clean up after themselves after completion of their work. The project was beautifully completed. It might have cost a little more than we were expecting, but I would not hesitate to have them do another project for us. I would heartily recommend them on any landscape project.

Tim's Complete has done an awesome job with overhauling the landscaping in our home. They worked meticulously to replace the existing plants, reshape the lawn edges, bring in new mulch, and install new stone paths. They also coordinated with the nursery to get the flowers, plants, and trees we wanted and worked with the irrigation team to get the plants and lawn the appropriate water. Every person we worked with has been an absolute professional, and despite this being a project with many moving parts spanning a couple weeks, the team left the workspace clean and free of debris after completing work every day which we greatly appreciated. We are very pleased with the work they've done and highly recommend them.

Tim's Landscaping was absolutely a great choice for the scope of work I was seeking out in preparation for selling my first house. The 2 man crew that was sent to do the job were very respectful and were comfortable answering my questions and addressing any concerns I had. They were very respectful to me and in turn I made sure to take care of them as it was very hot and the work being done was definitely hard work. Carlos and Daniel are stand up guys and are really good at what they do. Highly recommend this company and i will be a future customer for sure! Great work you guys and gals!

I have used Tim's for over 10 years now. He has maintained my home, my rental home, my father's home, and 2 office buildings. I am very pleased with their work, his prices and his character. They are responsive to requests and concerns. I would say they get an A+ for their customer service efforts. They have supervisors that frequently walk and inspect the properties to make sure everything is being handled as expected - and they touch base with me on a regular basis for any special needs or changes. I highly recommend Tim's for your landscaping maintenance needs.

Tim's Complete Landscape started working as my landscaping company in 2018. They have come weekly to keep my yard maintained and looking wonderful. I am so pleased with my yard and everyone I have worked with are very nice and helpful. Thank you for your service!

We needed a complete overall of our property both front and backyard and these guys did great work! Their whole team is excellent in communication and providing a realistic bid and e-mail updates on scheduling dates. There was one bush that was put in that was smaller than I wanted/expected and they listened to my concerns, and swapped it out to meet my expectations without any issue! I will absolutely use them again in the future and recommend them to anyone looking, seamless communication, great quality work, done quickly and on budget!!

The crew from Tims did an OUTSTANDING job for us and they exceeded our expectations! They were on time and took exceptional care of our garden! The were so pleasant, professional, caring and easy to work with!! We will be using them for all of our future projects!! I would not hesitate to recommend them to anyone!! A special thanks to Devin & Mario for coordinating all of this for us!! It went so smoothly from start to finish! “WELL DONE” TO ALL OF YOU.
Jed & Diane

We hired the team at Tim's Complete Landscape Management to perform a major brush clean-up and rock drainage replacement project last summer. The crew who performed the project was absolutely amazing and went above and beyond. We have been so impressed with TCLM we hired them as our regular full service Lawncare and Maintenance company. The Leadership team of David and Brent are first class and always quick to respond to all inquiries or jump on any issues that arise. The maintenance crews have been on time and reliable and keep our property in great shape! We often receive compliments about how great and beautiful our yard looks. I highly recommend reaching out and supporting this small local business. You won't be disappointed in their service!

I was impressed by a neighbor's yard and landscaping and noticed Tim's did their work. I called for an estimate for some specifics I saw in their yard. Due to Tim's work demands we waited several weeks but it was WORTH IT! Matthew and his crew were very courteous and hard working. The landscaping done is beyond what I had hoped for and I am so proud of our home's appearance now. I would venture to say it increases the value of our home. Thanks Tim, we'll call you early next spring!

I have used Tim's Complete Landscaping on several projects in my front and back yards.They have the best crews that completed all my projects to my complete satisfaction. I paid exactly what their bid estimate was on each project. They were always here when they scheduled the project and completed the work on the scheduled time. I highly recommend Tim's for any project you need completed on your home property. They are the best!

*Update* - Editing to say that since this review, Tim, David and their team have done a lot to rectify the situation. They came out and refreshed our beds with new mulch, took away all of the dead plants, and replanted them with fresh plants in a much more pleasing design. Tim and David were both very receptive to feedback and I am confident that our original experience was an exception to the way this company normally does business. It seems that most of our issues were due to an employee transition and they seem to have fixed the situation.***

We experienced extremely poor communication from this company. We had a project manager come out and told him everything that we wanted done, knowing that we were going to have to cut down due to budget. He took multiple videos of everything we asked for. We asked him to write a proposal that included everything we talked about. After multiple emails and phone conversations, we agreed to do only the front yard and not the back. We paid our deposit and then did not hear from the company for three weeks. After emailing to say that we were going to want our money back, they finally called to say we were on the schedule for August 5. On August 5, a new project manager called to say that our old one had quit and taken all the videos with him. When the team showed up on August 6, we realized that they were going in totally blind and there was a huge discrepancy between what we had discussed with our old project manager and what was explicitly listed on the
proposal. Also, based on the proposal, our old project manager had grossly over estimated how many plants we required. The new project manager took on the project site unseen, but assured us he would take care of us. He clearly did not do his due diligence.

Because of the poor communication, it felt extremely shady and like we had been baited and switched along with totally overcharged for the work done. We couldn’t fit 3 hydrangea bushes and the company refused to take them back or refund us the money, leaving us to try to sell them on Facebook marketplace. They also ordered hydrangea bushes that required afternoon shade and planted them in a full sun bed. We tried desperately to take care of everything planted, but three weeks later, most of the plants they assured us would work have died.

All I can say is, if you’re going to use this company, make sure you have a paper trail of everything you discuss with the project manager and ask for a physical mock up of the plans before you sign or pay. It definitely felt like once they had our money, all they cared about was covering themselves rather than caring for the customer.

Tim's Complete Landscaping is great. David Peterson came out when he said he would, and we talked about what I wanted done. He took pictures and sent me a proposal, which we accepted. Mario and his crew arrived on time, and we went over what was going to be done. His crew were courteous and professional. They exceeded my expectations. We are very happy with the results!

Wonderful job leveling and putting in sod and then also cleaning out the flower beds and putting new edging and rocks. We were challenged throughout the project with bad weather but they always kept us updated and communicated fabulously with us.

I had these folks do a makeover of my lawn during spring 2019. Thatch, aerate, weed, fertilize and re-seed. I attach photos of the result taken February 2020. IMPRESSIVE!!
Thanks to David and his crew, my lawn has never looked better.

I was beyond impressed with the landscaping Mario and his crew did! They completely changed the side of my house and took it from an eye sore to a zen paradise! They exceeded all expectations!

I had a disappointing experience with Tim’s Landscaping. Jacob, who came out to assess the project, was very polite and helpful. He even took a video and assured me I’d have a quote by Friday. We discussed all the details I wanted addressed—including moving about 8 rocks back into place to create a clean, orderly line. Jacob said it was no problem.

When I received the initial quote, that item wasn’t listed. I assumed it was such a minor fix that it would be included. I called to confirm, and Jacob called back to apologize, saying he needed to revise the quote and that there would be a “small increase” to account for about an hour of extra work.

To my surprise, the revised quote added over $900. When I expressed my shock, the response I received was simply, “Sorry for the sticker shock.” For what was presented as a small adjustment, this was excessive and poorly handled.

Based on this experience, I would not recommend Tim’s Landscaping. Clear communication and fair pricing are essential in a service-based business—and this interaction fell short on both counts.