Landscaping reviews in Auburn, Washington

I am beyond disappointed with the lack of response and accountability from Tim’s Landscaping. I had sod installed in January—yes, in winter—after being assured by them that it would be fine. Along with the sod, I also had a tree installed. From day one, I have done everything possible to keep the sod alive: regular watering, sprinklers, seeding and light trimming.

Despite my efforts, by March and April the sod started rapidly deteriorating. I reached out multiple times and was told they would come out in the spring to address the issue—but they never showed up. No follow-up calls, no visits, nothing.

I spent nearly $4,000 for a very small area, and this has turned out to be the worst investment I’ve ever made. The sod is now completely ruined, and I have to start all over again.

Update: This is my son’s account. I had install in Jan 8th by Tim’s complete landscaping. I have called multiple times with front desk saying someone will call back but no one has.
- Deqo

I had a swath of dead black berries that was between a wire fence and the beginning of the undeveloped part of the property. They somehow got in there (a narrow space) and got them out without ripping themselves to shreds and WOW! the difference is amazing. It took them all day and I was working from home but there wasn't any interruptions, on Zoom the power equipment couldn't be heard and the men were so respectful and good at what they do.

I am very happy with the work that Tim's crew did.
We had all kinds of scheduling issues due to the snow, but Tim worked with me the whole time to help me meet my deadlines.
Tim was very professional, his quote was lower than the other 3 I got, and his guys performed the work on the days we had scheduled.
Very happy and will be calling him again for future projects.

What a outstanding company. I could not be happier. My backyard was a mess until I asked Tim's Landscaping to come over and give me a bid. I found them by watching my neighbors yard get work done. And I wanted some of that I told myself. My wife and I have our dream back yard. Before it was a grassy bald spot, that nothing would grow. Under the deck was always a mess and a eye soar. These guys went way beyond anything we ever expected. The raised beds gave us new garden space. Very exciting for my wife and I. The hot tub surround was just a grassy knowl with dirt always sliding down on the hot tub patio. These guys do not take short cuts and stand bye there word. We are not used to that. Wish they worked on homes for remodeling. Woulda saved us a lot of headaches. I have lots more pics but google cut me off. Hats off to these guys. What a pleasure. I never met a more hard working crew. Very orderly and always start at 8am. Each member of there crew I got to personalize very well and they have very hard workers. Hats off to Mario the lead that took control and was here every hour of every day. Dave was the super that I would call if I had questions. Dave is very upfront and trustworthy. Well run company. A million Thank you's…...

We engaged Tim's to come and perform a major spring cleanup of our yard. We've had two children over the past 2 years, so things had gotten a little out of hand. Tim's came out and did a walk around the property with us within a few days of reaching out. They spent a few minutes going over what we wanted and then took videos and pictures to finalize the quote. The quote we received wasn't cheap, but it was competitive with other quotes we received.

Our property was fit into the schedule within 2 weeks and Tim's came out with a crew of of 3 or 4. They spent the whole day at our property and came back to finish off the next day. My wife and I were impressed with the crews attention to detail. We spent a good amount of time watching them work and we could tell they cared about providing a quality service. They weren't just going through the motions.

We also asked Tim's to cover most of our yard in mulch. Our property is about a quarter of an acre on a severe slope with difficult access to the backyard. Instead of hauling mulch to the back, Tim's worked with a third party contractor to come and blow mulch throughout the yard. I was happy and impressed with Tim's willingness to engage third parties when they're better equipped for a job.

After seeing the results, we are signing up for Tim's regular maintenance. We're very happy and we hope the maintenance program will take some of the load off my wife and I as we care for a newborn and a toddler.

I must say the guys and gals from TCLM are very helpful and wonderful at their job. From my first inquiry on the phone to the final touches, they have delivered! I wanted to create a more open and welcoming back yard for my family, I envisioned what I wanted and they made it reality.

I would definitely recommend them to anyone looking to get any landscaping done. They will not disappoint. Thanks again to Jennifer, David, Mario, Kyle and the rest of the team.

Unfortunately, Tims landscaping company do a very poor job and leave a mess behind when completing a job. They trimmed Ivy that trellis over my Water Feature with a weed-eater, Leaving a bunch of debris in my pond. Now my pond has to be serviced by a professional because of all the debris. I’ve asked them several times not to allow their people in my yard yet. They continue to make a mess each week. I do not recommend their services at all. They are absolutely terrible. And you cannot reach a manager or Tim himself because they refused to return phone calls or be held accountable for their mistakes and the damage they leave behind.
They have been asked several times throughout the years to stay off my Water Feature Rocky, and leave the Ivy alone however, they continue to ignore homeowners requests. I simply do not recommend them unless you can afford to repair the damage they leave behind.

Tim’s Complete Landscaping did a fairly large patio project for us. We did have some unforeseen challenges along the way which caused the project to get extended. However, the measure of a company, imo, is how they respond. They maintained professional communication and were flexible enough to adapt and finish with a quality end product. We are very happy with the results. David and Nic were a pleasure to work with and will definitely keep Tim’s in mind for future projects.

I have used Tim's Landscaping twice since I purchased my home.
The guys cleaned up my yard and removed the broken fountain that I inherited from the home's previous owner, and did a stellar job.
I asked them to leave the fountain's base to use as a planter.
Thank you so much Juan Carlos and Paulino.

Tims Complete Landscaping is always a pleasure to work with—professional, courteous, and committed to doing things the right way. Their pride in their work is obvious, and it’s easy to see why they have such a strong reputation in the community. Highly recommended.

I contacted Tim's Complete Landscape Management after several no shows and uncomfortable meetings with a number of landscape companies. I wanted to completely redo my backyard and make it as low to no maintenance as possible (senior citizen here), while still having some area for a little garden. Dave showed up on time and with ideas and materials that met my needs and my budget. He was easy to communicate with, and he and his crew always showed up on time and were friendly and hardworking. The access to my backyard was difficult and the crew managed that well. The cleanup afterwards was awesome. My neighbors were impressed! I am adding a couple before, during, and after pictures. I highly recommend Tim’s Complete Landscape Management.

Including some pictures before and after:

I have been so impressed with Tims Landscaping as they redid our backyard. The common theme with them seemed to be "get it right" and "do it right." I cannot speak high enough about our experience with Tims Landscaping. The quality, and ease to work with is absolutely exceptional. The search for a backyard remodel stops at Tims Landscaping.

From our first encounter with their estimator to get a bid. My wife and I were surprised with the amount of knowledge and ideas that were brought to the table. They were able to describe all processes and help us envision what could be in our yard.

Next steps working with David to dial the final quote was exceptional. David was able to really help us understand costs of each part of the project. We loved the 3D design he was able to put together. It really brought our vision to life. As somebody who had been throwing around ideas for the last two years, seeing it drawn up was fantastic.

As we started and throughout the entire project we could not have been happier with Mario our assigned project manger and his crew. Mario really cares, and fully embodies the "get it right" and "do it right" mentality. Very easy to communicate with, and very detailed when it comes to imagining something as simple as how close we want to place steps together. Mario knows his stuff, and is an essential resource.

As for the crew, they showed up on time, did a great job daily, and were extremely polite. I was very impressed by Jose's tractor controls. A big part of our project was to pull rocks out of the slope in our yard and then re stack them neatly. As you can see by the pictures, its incredible work. I was also very impressed by Alejandro's (and Jose's) ability to build a block wall. They had it dug out, gravel leveled and the bottom retainer wall done in 2 days. Alejandro was also very impressive to watch as Jose operated the tractor stacking rocks, he was able to make them all fit tightly together.

Tim’s landscape updated our front yard by removing all the grass, rebuilding a rock wall and adding a flagstone path. They brought in three way material to fill the area and planted all the new landscaping plants. The team did an excellent job, they showed up on time and completed the work on schedule.

Adam and Mario were responsive when we had questions and very accommodating when we made minor changes to the landscape plan.

I highly recommend Tim’s for major landscaping projects.

Tim’s Complete Landscaping is absolutely top-notch! Their work is beautiful, meticulous, and truly elevates our outdoor space. They’re reliable, professional, and consistently go the extra mile to make sure everything looks perfect. A special shoutout to Jim, our service rep—he’s responsive, patient, and always willing to help with any questions or requests. It’s rare to find a team that combines skill with such genuine customer care, and we couldn’t be happier with their service. Highly recommend!

I used Tim’s complete landscaping to have them install a fence, build a garden bed border and fix an issue with the retaining wall. The garden bed and retaining wall went great but the attention to detail with the fence was seriously lacking. There were several areas of the fence that were not done well and the arbor was not centered. Photos attached. They did get people out to fix these issues after a few weeks. Though in one spot they simply moved an issue to the other side. I then noticed that half of the fence was installed on top of the garden bed and was not at all stable and swayed with the tiniest bump, unfortunately I cannot attach a video. Overall the attention to detail and workmanship was seriously lacking. If you are looking to have a fence built, I would go with another company.