Contractor reviews in Bellevue, Washington

4.4 based on 75 reviews Back to the listing
    5

    Ron, the owner and operator of American Rooter Sewer & Drain Service, is THE person to call if you have a drain/sewer line issue. After realizing we had a sewer main backup, I called American Rooter early in the morning and spoke to Ron personally. He was able to immediately come to my home thanks to another job on the eastside that day. He used advanced tools to clear the drain, diagnose problem areas, and clearly explained what needed to be done. He has the expertise and the right equipment for any serious drain problem. I highly recommend you skip any too-good-to-be-true offers and call Ron at American Rooter if you have drain issues. His pricing was reasonable given the quality of the work and the exceptional customer service.

    5

    Highly recommended! Ron helped me with hydro jetting for the underground gutter pipes. He visited three times in total, always arrived on time, was very easy to work with, and was honest in his assessment and pricing. He was professional in everything he did, clearly explaining what he found inside the pipe—whether it was pressed, a 90-degree elbow, white PVC, or black corrugated. He also showed me how the entire underground gutter pipe system was laid out and where the test cap was located. After completing the work, he cleared two clogged pipes—one full of roots and another packed with earth and rocks—and provided a solution for a third pipe that appeared to be broken inside. His kindness and warm heart also impressed me. I would definitely use his company again in the future.

    5

    It was a pleasure to have Ron come to my home to unplug the outside drains. He's got exactly the right equipment and expertise to get the job done. Affordable and prompt. Thanks so much for solving our drainage problem, Ron.

    5

    We were so happy with the service! I called at 6 p.m. on a Sunday. Ron was here around 6:30 p.m. and was done by 8 p.m. He explained all that he was doing, and helped us understand what and where the problem was -- roots in a pipe causing the backup. He sent us a video of the pipe so we could see where the problem was and took us outside to show us where the pipe is underground. Highly recommend.

    5

    Excellent service. Sink was not draining. Ron identified and resolved a clog some 40 feet into our pipes. Work was clean and efficient. Would do business again.

    5

    We very highly recommend Ron and American Rooter!! Ron was so professional and very knowledgeable! He was honest and reliable! We give him 10 stars!! Thank you, Ron for taking such good care of us!

    5

    What a lovely, knowledgeable gentleman Ron is! Had a wonderful fun afternoon watching him working on unclogging the stormwater drains, he was so patient and answered all my questions and explained how the camera and hydro jetting works, truly amazed!

    5

    Great company to work with. Explained the issue, showed the problem with camera and talked though options. Had roots cleaned out from very old clay pipe sewer. Prior “big company” crew had said it was unclearable, and wanted to dig it up. Glad I went with American and Ron. Very honest, responsive, and easy to work with. Highly recommend.

    5

    Ron was great! His rate was reasonable. He and his team was fast, showed up on time, did quality work, used quality product and finished the job ahead of schedule. Highly recommended.

    5

    Absolutely incredible service from start to finish! Highly recommend!

    When our sewer backed up, Ron came out the very same day and handled everything with efficiency, skill, and care. He answered all of our questions and was able to solve an issue that the previous plumber was unable to resolve.

    Ron hydro-jetted the lines flawlessly and took the extra time to help us coordinate with our neighbors since the lines were connected, which showed just how thoughtful and professional he is.

    Ron’s knowledge, precision, and courtesy are unmatched — he turned what could have been a nightmare into a smooth, stress-free experience!

    Truly the best plumber we have ever worked with, and without hesitation we will be calling Ron again for any future plumbing needs. We cannot recommend American Rooter highly enough! Best experience ever!

    5

    Highly recommend Ron for his knowledge and good work ethic. He helped my clients for sewer scope and repair. Today he came over and helped us to inspect our downspouts and to locate the french drainage. Ron is always very kind and careful. He answered all of our questions patiently. He is a blessing!

    5

    Ron is a professional and does the work fast and cheaper than the competition. He came out in an emergency Sunday mainline backup , cleared the roots from line, and was done within a few hours. Great service and Great guy! Highly recommend!!

    5

    Top notch service! They arrived quickly were able to determine this issue right away and clear the sewer line back up. We were able to see the live camera in the line and know that the diagnosis was honest and accurate. We would highly recommend American Rooter Sewer and Drain for any sewer and plumbing clogs or issues!

    5

    American Rooter has prompt and consistent communication. They show up on time—when they say they will, and they do excellent work. They also took the time to educate me on all my options and they use high-quality materials. They also cleaned up after the job and were very respectful. Would highly recommend.

    5

    Our kitchen sink was draining slower than usual, probably from all the Thanksgiving cooking and many loads of laundry. My husband called Ron and he came out to save the day. He was punctual, professional, helpful with great advice and downright pleasant. His prices are very reasonable. I highly recommend this local, small business owner.

    5

    Ron was able to clean out roots that others couldn’t. Super professional and extremely good at his job. Absolutely will use him again.

    5

    I had a kitchen sink that would not drain and took its time. It wasn't an emergency but I knew I needed to get this fix or I wouldn't be able to run my dishwasher. I know...I abused the drain so it was a matter of time. After three attempts, I contacted Ron. The first plumber didn't have the experience or tools and could not resolve it. The second plumber which I have used in the past was not available. The third plumber stood me up for a five hour window from 1-6pm. They called me at 22 minutes after the the timeframe...really. I didn't respond. I called Ron at 6:01pm and Ron answered my call. Quick synopsis of the problem he said he can be at my place at 11am next day. He was true to his word...actually came earlier. I can already tell after talking to him on the phone and educating about what how to keep a drain cleared so I don't have to call him, he was the one for the miracle. He was able to fix the problem and more importantly has the right equipment. So if you are contemplating like me, who to call, put his number in your contact list for Emergency Drain Issues and call him. That is my honest feedback. He will tell it like it is and he is using and pulling on all his experiences to get to a good outcome for you. I am spreading the word!

    5

    I can’t say enough good things about American Rooter! I was dealing with a really frustrating root intrusion issue that made it impossible to use my master bathroom toilet — not exactly a situation you want to drag out. From the moment I called, they were extremely responsive, at my home in 10 minutes (no 2pm to 8pm window)!

    What stood out most was Ron’s professionalism and patience. I asked a ton of questions throughout the process, and not only did he answer every single one, but he also took the time to explain things thoroughly. It gave me peace of mind during a very stressful time and helped me feel confident in the work being done.

    Ron clearly knows what he’s doing — experienced, courteous, and thorough from start to finish. My pup even took a treat from him 😊 I highly recommend American Rooter if you want fast, reliable service without the upselling. Total lifesaver!

    5

    As a real estate agent, I work with a lot of contractors, and I can confidently say this rooter professional is one of the best. He is incredibly prompt, skilled, and thorough in his work. Every single time, he has been able to locate hidden clean-out spouts right on the spot, which is invaluable during inspections and property evaluations. His expertise saves time, prevents unnecessary digging, and gives my clients peace of mind.

    He is reliable, professional, and consistently delivers excellent results. I highly recommend him to homeowners, agents, and anyone needing trustworthy plumbing and rooter services.

    5

    Highly recommend! Ron was incredibly responsive, competent, pleasant, reliable and affordable. He was the only one who could come out to the boonies on a holiday to deal with a septic backup, and then returned the following week to install a new tank. Then we had a problem at our own place in the city, and he came promptly and cleared the drains quickly. Will call him next time and all the times.

    5

    Ron recently came to my home for a rooter service to unclog the main driveway drainage, and I was extremely satisfied with the results.
    His work went above and beyond expectations — the quality was exceptional, and the price was very fair, making the entire experience an excellent value.
    I’m thoroughly pleased and would highly recommend his services to anyone in need of plumbing help, especially for tough drainage issues.