Home Services reviews in Bellevue, Washington

The cleaners we had did absolutely amazing! We were moving out and the cleaning service for a move out was incredible! Our entire place ended up taking seven hours to clean, even though we were told that it was only going to take 4 to 5. The loss of a star is just because of the lack of communication From the dispatch team to the cleaners. I felt so incredibly bad for the cleaners because I don’t think they were fully told what to expect with our move (A three floor townhome with limited parking). The quick turnaround was also much appreciated!

I just had Alex and Irina clean my apartment and it was fantastic, such a wonderful peace of of mind!
Both Alex and Irina were both incredibly professional and courteous. I live in a small studio apartment with an office and had a lot of clutter and trash. They not only worked through it incredibly fast, but also incredibly efficiently! I also signed up for a fridge and oven cleaning, and they look brand new! Alex did a wonderful job in the office on the carpet and in the studio space, and Irina left the kitchen and bathoom looking spotless. I feel like I just moved in again.

Отличная работа, ребята! I can't wait to hire them again 😊

I’ve been receiving weekly cleaning services from 24/25 for several years, and while I’m generally satisfied with the quality of the cleanings, there are persistent issues with communication and management tools that really need improvement.

Payments:
There’s currently no option for automatic payments, which means I have to manually pay every single week. Despite having a spotless, long-standing payment record, I still receive multiple daily reminders whenever a payment is missed by even a day. It feels unnecessary and somewhat disrespectful — this could be easily solved by enabling auto-pay.

Upselling:
Even when my account is fully paid, I receive frequent upsell calls and messages for additional services — sometimes multiple times a week. On one occasion, we decided to try a deep clean, which turned out disappointing. It cost twice as much as our regular cleaning but the results were worse. The deep cleaning crew ignored our priorities and seemed to take advantage of the “unlimited time” arrangement.

Cleaning Quality:
The weekly cleaning itself is consistently good. Floors, surfaces, beds, and bathrooms are usually spotless. Some crews are better than others at attention to detail and organizing, but overall the cleaning staff do a great job and are friendly.

Summary:
If 24/25 improved their billing process, reduced the pushy upsells, and ensured more consistent communication, they’d be close to perfect. The cleaners themselves are hardworking and reliable — the issues are mainly with management and operations.

We have used Simply Clean as our house cleaners every two weeks for years, until this last year. When COVID started, we felt we had to cancel until things got better. We’re now slowly starting to get back to some of our old life and that included getting our home looking clean and sparkly again. Simply Clean was the first place we called to get a deep cleaning. As usual, they did a wonderful job. Our house was a mess, and it now looks great again! We are now back on our every two week schedule with them!

Two young women arrived on time and spent a few hours cleaning everything we asked them to. They did a fantastic job; it’s been almost a week now, and we’re still finding unexpected surprises that are just delightful! Every surface in our kitchen and bathrooms sparkles. They even cleaned the interior of the microwave and dusted the edges of our picture frames! Highly recommended!

Amazing, very thorough - impressed with the initial clean and will book again regularly.

Simply Clean did a fantastic job in helping me get my home ready for move in day. I recently relocated here from out of state and found Simply Clean online. They had great ratings and reviews and I can attest they were spot on. Natalia was amazing and I'm so grateful for her attention to detail and care for my home.

I highly recommend Simply Clean! They are quick to respond and very accommodating to make sure to get your house cleaned as soon as possible. They've helped me in two instances where I really needed a trusted service and now they will be my go to cleaning service moving forward! They work diligently and quietly and are very respectful of your home!

Katia and Tony did a wonderful job cleaning my apartment! They were very thorough and I’m extremely happy with the results! I’ll be a repeat customer for sure.

Natlia and Andrey arrived at the appointed time and were well prepared and ready to get to work. When we returned home everything was sparkling clean and nicely arranged, towels nicely folded. It was all very welcoming. Bathrooms, floors and all surfaces were spotless! We highly recommend!

I initially hired Simply Clean to give my husband a break after I had shoulder replacement surgery. Feliks and Vika did such a professional job and were a joy to have in our home, we continued the service monthly. Thank you!

I just wanted to let you know that my first experience with Osana and Myla was fantastic. They were both extremely professional and did an excellent job with the cleaning. I appreciate the attention to detail and the high-quality work. They pulled couches out to get behind them to get every dust bunny. They removed the trash, made the bed, and surprisingly cleaned off my drum set.

I’m happy to give a 5-star review and will recommend Simply Clean to my friends. Thanks again for the great start in service!

Best regards,

Cardon

Andrey and Elena were wonderful! They did an amazing job cleaning my home. My house was covered in dust after a kitchen remodel and they were able to get rid of most of it and we’re very efficient and fast :). It was a difficult clean to tackle and they did a fabulous job. The best cleaning I’ve ever had.

Yana was really responsive and easily accessible by email. She responded to all of my questions and the turn around time was quick. I used their service for move-out cleaning to save my self the time/ stress. I had a split-level, loft apartment which took 2 cleaners about 4 hours to clean. They arrived early and finished faster than I expected. The quality was really good and they covered all of the little areas around the apartment. I added on a few extras like baseboards, oven, and windows. It was not much additional cost and it was worth it. I touched up on a few spots when they were done but mostly because my OCD. Any spots I noticed while they were there I asked them to touch up, they did. Overall great experience working with them. I would use them again for my next move-out.

Awesome work!!! Masha and Yana were efficient, courteous, professional, and extremely good at cleaning.

Highly recommend them / this service. Will be using regularly in the future!!

Had the SimplyClean team over for a deep clean of my new home and they did a stellar job! Right down to the prompt arrival, accurate quote estimate and time estimate, as well as the hard work to scrub every hidden corner and crevice of the home. Marina and her teammate did a wonderful job protecting the historic hardwood floors, too, and made sure to use products that were safe for my pet. Very positive experience and looking forward to having them clean my home regularly going forward!

This team is the best. They’ve helped me for over 2 years.Prior to them , I had another employee for 8 years. Totally amazing with old world charm . Highly recommend.

Vika and Valia did a great job with a thorough cleaning all over the house without much direction before hand. Will use their service again !

We had a fantastic experience with Felix and Vica for a deep clean of our apartment. They really went above and beyond, wiping down the exterior of our balcony door, the shower heads, the trash cans. We have also really appreciated the communicativeness from Yana and the office team. We're excited to work with them on a bi-weekly basis moving forward. I would recommend Simply Clean to anyone looking for a 1-time or regular cleaning.

We started working with Briss for our regular bi-weekly cleaning and have been so impressed by her work! She does a fantastic job on our apartment. It looks and smells amazing — such a great feeling to come home to!

I loved this company! Simply Clean was on point from the initial communication and flexibility on the day/time of service to doing a fantastic job on the cleaning. Felix & Vica arrived on time and were efficient and detail oriented. They left no stone unturned and made my house shine just before the guests arrived. It had been a couple of months since my last professional cleaning. The deep cleaning add ons and options offered by Simply Clean provide great value if you need to get caught up or have areas requiring extra attention. Great people, quality work, excellent service, and competitive pricing. Simply Clean comes highly recommended in my book!

I used this service for a one-time cleaning for an apartment move-out. Everything was set up via phone and online. I stopped by after the cleaning was done and the place looked wonderful. I felt very confident I was leaving my apartment very clean for the next tenant. Yana was very easy to work with and very attentive to emails (often responding after hours). Definitely would recommend this company and use them again in the future.