Reviews of local pros in Bellevue, Washington

The team from Lumank demonstrated exceptional expertise, punctuality, and kindness throughout the entire service. They proactively offered valuable suggestions and recommendations, and even went the extra mile by replacing the electronic panel to enhance safety. Their attention to detail was outstanding—leaving the workspace spotless upon completion. We couldn't be more impressed with the quality of their work. Thanks to them, we're now enjoying a cool and comfortable summer with peace of mind.

Nathan repaired our gas fireplace, and it's working perfectly now. He was punctual, friendly, and very skilled. I highly recommend Ace Chimney Services for any fireplace repairs!

Nathan and Ethan came out to look at our chimney and fireplace the other day. They were very friendly and gave us some very good advice on what our fireplace needed to be usable. I highly recommend calling Ace Chimney!

The pricing is out of the range. I had a gas fireplace where the pilot turned on but not the actual fireplace. They were quick to come and made the right diagnosis that it is the pilot, but then offered $850 to fix it. Turns out that the actual part is merely $35 and I could do the same job in 1 hour. I asked the technician to send me a detailed quote which they never sent after coming. Lack of transparency in the pricing is borderline shady to me and the $850 tag for job changing the pilot looks quite unreasonable to me.

The pricing that was quoted to me over the phone for gas fireplace cleaning was much lower than what they charged in-person, even though I was very clear on the phone when I spoke with their scheduler. Why did they think I had wood burning fireplaces when I said gas? Also, the person who came to my house did not correctly reinstall the outside pieces of one of the fireplaces, and it fell off, so we had to reinstall it correctly ourselves. Horrible experience. We are not using this company again.

Edit 1 month later: we just had someone on our roof to install something unrelated and they said we had one of the best looking chimneys they had seen in a long time, and they were impressed with the quality of work that was done. Our initial experience with Ace as homeowners was positive, so it was a cherry on top to hear that the work was quality from someone who sees a lot of chimneys!

Original review: Ace chimney services was super fast and did great work. They identified water leakage in our fireboxes. Took photos of the cracked and mossing crown on the chimney, and rusting flashing. They offered a great deal on the repairs, and did the repairs and cleaning within a week! The work looks top-notch and the flashing is so much better! Zach was super helpful in getting the job done in a timely manner. Thanks Ace!

From the starting they have said a straight price which will be cost. And they provided a detailed quote to us on the starting of the work. No hidden prices. Their efficient & effortful work helps us to make our decision for a yearly chimney inspection deal.
Highly recommended if you're looking for your chimney needs!

Excellent service. Gas fireplace would not light. They came next day after I called. Just some loose wires so no charge!! Nathan was great…carefully explained where the problem was and set it right.

Ethan from Ace Chimney was absolutely amazing! He is very professional and truly cares about customer satisfaction. He worked hard to ensure competitive pricing, delivered quality service, and handled everything with professionalism and a smile.

He sent two contractors, Ray and Frank, who did an excellent job on my chimney repair. They were friendly, knowledgeable, and never made me feel like asking questions was a problem.

If you need help with your chimney, I highly recommend calling Ace Chimney Services, you’ll be in good hands!

Tried for over an hour to get a quote on buying 30 doors only to be told when I got to the front of the line , That I've been here for 12 hours and am going home. Wait for Bill he's at lunch!!!!!

Don't buy carpet here, they outsource the installation. We had a horrible experience with the their vendor "Carpet Pro" out of Tacoma.... Every thing else they do seems awesome

Purchased a door installation through home depo, waited for over a month and still couldn't set up an appointment to install the door, will never purchase any installation theough home depo again.

We purchased all new windows for our home on December 31, 2015. They were several weeks late in installing, but they did finally get them installed in March of 2016. Their contractor did some damage with their saws on our exterior siding when cutting the old windows out. Home depot's fix was to caulk the cuts they made (over 10" in some places). The track cover on one of our new sliding glass doors was broken. This took about 2 months to be replaced, but when they went to replace the cover, they realized the actual frame to the slider was shattered (this was in May of 2016). The contractor said he would alert home depot so they could get it fixed. By the way - these windows come with a lifetime warranty on the windows and screens - no matter what happens to them. While we're waiting for our slider to be fixed, our bedroom window had a spiral crack in it (no point of impact). I figure it was just a defect at time of manufacture. I called customer support at the beginning of August to check on the slider and let them know about this new crack. The manager called me back and said they'd have both repaired by labor day. Nothing happened. Oct. 13th I called and reported that I haven't heard anything. Customer support emailed the appropriate managers and nothing happened. I called Oct. 24th and spoke to customer support. They said if I don't hear form someone within 48 hours to call the customer care team to lodge a formal complaint. I never received a call. I called the customer care team on Oct. 27th. They said that I should hear something within 24 hours. It's now been 1 week and I haven't heard anything. I'll be calling them this afternoon, but this is absolutely ridiculous. If I provided this type of customer service in my field we would be out of business. This has been a job that was supposed to be completed at the end of February and it is not November 3rd without it being completely finished out. I just want them to do what they said they'd do - which is provide a good product, installed correctly with a lifetime warranty.

We have everything you need for home renovations. Convenient returns if you have extra items or if they don't fit.

Will blow you. Away- the incredible explosion of color and I kept checking the price tags going seriously- you guys are giving this stuff away. Love this place and it is where I go for all of my flowers

Great service! Recommend for maintenance your HVAC units!

Fast and professional service

Thin blue line sticker on a company vehicle? Gross.

These guys are the BEST!

This is the commercial office and not residential . They are known as one of the premier supplies in the industry

They are the best HVAC provider! Like everything about them.