Reviews of local pros in Bothell, Washington

Iman and his team replaced all my home's old steel and cupper inlet pipes with PAX A pipes. They are very professional and did a quick and amazing job. All the installation were according to code and we are very happy with the result.
During the project, he would constantly consult my opinion at key decisions and offer his honest suggestions without pushing me at all which is why I really enjoyed working with him. If I need any plumbing work in the future I know I can always rely on him!

We had an upstairs shower leak down to our downstairs. I called Pars Plumbing at night and they came out first thing the next morning. Iman and his team were amazing. They diagnosed the problem within minutes, then went and purchased all of the parts and completed the job within 2 hours. They even came back the following day to verify the job was done correctly as a courtesy. I cannot recommend Pars Plumbing and Iman enough.

I had an excellent experience with Iman today! He and his team came to replace the air gap for my dishwasher and did a fantastic job—efficient, knowledgeable, and professional. A few months ago, he also helped me resolve a serious drain clog, and his work was just as impressive back then. Both times, he diagnosed the issue quickly and fixed it smoothly, saving me a lot of trouble. He is reliable, skilled, and takes the time to ensure everything is working perfectly before he leaves. I highly recommend him to anyone in need of plumbing services!

Great place!

Smart staff and excellent techs

Terrible service. Would never recommend

Great choice for commercial HVAC. Incredible customer service and quality work.

Jordan came in and fixed our duct work allowing us to get the cooling we had hoped for. Great Commercial HVAC company. Appreciate their hard work and quick response.

We had used PAC in the past with no problems but this company has become one of the most unreasonable and unscrupulous companies out there. DO NOT TRUST WHAT THEY TELL YOU!!

I was told they would come out and give us an free estimate. They sent a tech out who was here for less than an hour and left stating that he would have a quote in a couple days. Now, keep in mind this tech did absolutely ZERO WORK when he was here. I didn't hear from them for a week so I called back to see if they had a quote yet. I was told that they would get back to me in a day or so.

The next thing I know, I receive an invoice for 2.5 hours of service and a $65 truck fee, which also was NEVER disclosed! As you can guess, I was quite surprised. I tried to reason with the service manager, Ben, but they are quite unreasonable and unwilling to cooperate. I even offered to pay for the hour the tech was here but they demanded payment for the full invoice of $423! FOR DOING NOTHING! So here I am...I'm not one that typically posts reviews good or bad, but this company is soooo bad I really want anyone else to avoid having to deal with them. They lost a customer for life over $275 and they are the one's that will have to figure out how to sleep at night.

Oh and the final topper....they send me to collections...with out ever sending a past due notice or calling to collect, these guys are a joke!

Great help with blinds

I can't believe this place is still open, if it were not for the low prices they would be closed. The place is staffed by old women and largely people that just don't know anything. I called last night on an order, and they hung up on me... then this morning on a transfer to the same department they hung up on me again. Then the quote came in all wrong and the claim that"we can have this installed in a week or so" became 3 weeks. But they could install a different more expensive item in 72 hours.

What a joke.

So here is an update on my Home Depot Customer Service Nightmare. Oh, that's right, you don't communicate, so let me give you the whole story. I ordered flooring on April 13, 2017 online. I received an email stating that it would be delivered between April 24th-April 26th. I took a vacation day on the 26th so I could install it. It did not show up. On April 27th (TODAY) I stopped by the store in Shoreline during my lunch. I was told that they only had the information I had on the tracking site, which now said NO DELIVERY DATE instead of April 24-26. They asked if I could wait while they called and checked on my order. 20 minutes later they told me that they had called UPS in Redmond WA and that my flooring would be delivered today. When I got home TONIGHT there were TWO boxes of flooring. I ORDERED 12. I called the stupid customer service line. The stupid customer service person blamed all manner or things, the web site, UPS, the supplier, etc. , then put me on hold for 10 minutes, only to get back on and complain that she was on hold with UPS. I hung up. I called back later thinking that MAYBE they had figured it out. I thought WRONG. I went through the whole thing again with another stupid customer service person, was told that they could arrange a discount and get this straightened out, was put on hold for 15 minutes, then told that UPS had delivered 2 boxes (DUH I KNOW THAT) and that UPS had 4 more boxes that they could deliver later this week. REALLY? I ORDERED 12 BOXES DO THEY THINK MY FLOOR SHRUNK OR SOMETHING? The stupid customer service person then asked if I wanted to send what I had back or wait for the 4 boxes. I reminded them that I had ORDERED 12 BOXES. I asked what on earth were they thinking. He had no answer except to apologize and say that 4 boxes were what UPS had. I hung up. I have now wasted a vacation day, an hour on hold, $780 and have 2 boxes of flooring. Now I know how Home Depot stays in business. They take your money, waste your time and deliver 1/6th of your order with no communication what so ever. Oh yeah, I requested a text when they were delivering and have not received ANY COMMUNICATION AT ALL FROM HOME DEPOT. "Less doing, less saving, more lying, less communication, more time-wasting and a big rip off at the home depot."

My shopping experience here is like any other big box store - prices are decent, they have a great inventory for one-stop home project shopping, and the employees are basically useless.

My wife and I made the huge mistake of buying laminate flooring and having HD install it. The planning, scheduling and actual installation went OK, until 1 month later the floorboards started separating.

We filed a claim, HDhad the installer come inspect it, called it a product defect, HD filed a claim with manufacturer (Pergo), Pergo had an independent adjuster come inspect it, they ended up denying the claim, HD ended up blaming the problem on the installer (3rd party company - Romanoff Installation, which was actually great to work with - I will be giving them a glowing review), installer denied the claim so in the end HD had to eat the cost of a complete floor replacement.

In the end, yes, we did get replacement floors installed. BUT, this process took 5 MONTHS and over 100 phone calls to HD (no exaggeration - I have the phone logs) and the so-called local service department, which is impossible to reach and never returns calls. During the entire process we were completely in the dark about what was going on or the timeline or anything.

Long story short - THINK TWICE about hiring HD for any kind of home project. Go with local companies with actual professionals who care about their customers.

Garage door Installation: Visited the store and found no one was available to take the order and have an installation appointment setup.

Went back again and had to face the same thing also left my name and number, waited for couple of days no one called.

Third time I was cautious, I called before going to the store and the customer service told me to come to store for selecting garage door opener anddddd no one was there. I went to customer service what happened, they said the person just left. I left my contact info again still no luck. It has been 20 + days, no response.

Home Depot contracts out to precision countertops in Kent. 6/ 22 finished on Sept 22, and either company will resolve the problem. Here is what Precision Countertops did to my outdoor kitchen when I was told they had two products that would work outside; I ordered the same one I've had for 18 years, which held up great. Home Depot in Woodinville does not stand by its work.

Still have not hear from anyone from this company 3 weeks after posting the last review, and the supervising technician blocked my phone from his cel #.

I am going to need to contact owner of company to see how to transfer warranty to a different company.

Beware…you may not receive what you pay for…

Keith is a great technician. He came immediately and had our unit working very quickly. He is very knowledgeable,personable and professional.His work is excellent.I would definitely recommend him.

Keith showed up at the time promised, diagnosed the AC problem and fixed it appropriately. He cleaned after the service and explained how to avoid the issue in future. We could not be more satisfied. High-quality workmanship & excellent customer service. Highly recommended.

Booked my annual maintenance for the ductless air conditioner and was given a morning appointment. Everyone I dealt with was top notch! Service was great and unit service was quick! We are repeat customers and we would recommend them to friends.

From the first contact with Hamilton Heating & Cooling till the first free annual inspection my experience with them could not have been better. Reasonable pricing, excellent customer service, very professional ,always on time, complete explanations on everything to be done.Extremely satisfied in every aspect of this experience. Highly recommend company.

Hamilton Heating & Cooling was incredibly fast in response. They answered my call promptly and I was able to set up an appointment the next day. Their specialist showed up at the appointed time and was very courteous and professional. On top of all of that, the price was every reasonable. Spectacular service!!