Reviews of local pros in Camas, Washington

4.9 based on 691 reviews Back to the listing
    5

    I scheduled Friday, they were here Monday. Elaina was very nice and understanding of my situation and very informative, we made an informed decision that best fit my needs and Dave showed up Monday and got the furnace working again. I can't say enough good things about my experience, they're definitely top notch.

    5

    Washougal Heating and Cooling showed up when they said they would and did a great job installing our new furnace. They quoted us a fair price and were quick to get it installed going into winter time. The techs that showed up did a great job answering all my questions and were very kind.

    5

    Excellent service. Water noticed in basement by A/C unit 2 days before anticipated heat wave in our region. Made appointment for asap and they called back that they were able to come that evening! Knowledgeable service technician, assessed and explained everything, diagnosed and fixed the issue quickly. He was kind and easy to communicate with and we highly recommend this company.

    5

    Fast, efficient, professional. My furnace went out and the next day they arrived before noon to assess. They said they could replace it the next day. They were also the lowest bid. From the time my old furnace died to the installation of my new furnace: less than 36 hours. Thank you.

    5

    My thermostat quit working. I requested service through Angie's List and Washougal Heating Responded quickly. Service was scheduled for the next day. They were courteous and professional. They texted a reminder and then called to let me know they were on the way. The technician wore a mask the entire time and was very professional. Answered all questions and had the new thermostat ready to go in no time. I'll be calling them again when I need service.

    5

    Washougal Heating and Cooling was great to work with. From booking an estimate, to receiving an estimate and getting the job scheduled - all interactions were timely and professional. Their bid was also less expensive than other companies we received estimates from. I would use this company again without hesitation.

    5

    When I contacted Washougal Heating & Cooling, the call was answered quickly, by an actual person ~ No automatic computer-generated systems. I was listened to, as I provided a non-technical description of what I was experiencing and my concerns. An appointment was made for the following morning for a technician [Sam] to determine what problems existed. Sam called as he left for the appointment, arriving as arranged. He was efficient, knowledgeable, and answered all questions/concerns I voiced. It was of particular importance to me that as an elderly woman, there was no attempt to sell me any unnecessary equipment or services. The charges were fully explained and were totally reasonable. I can recommend this business without reservation.

    5

    So pleased with the Washougal Heating and Cooling Company! We recently had a thermostat that went out on us. This company made wonderful recommendations. The technician came and installed a new one without a problem. Everything was done in a timeless fashion. From the receptionist to the technician, everyone is professional, friendly and most competent. A great company to use for your heating and air conditioning needs!

    5

    In the past I have used one of their local competitors. I called Washougal Heating and Cooling this year and Alex came out to do the yearly maintenance on my ductless heat pump. I now realize I was being swindled by the other guys.
    Alex did such a fantastic job. My outside unit looks brand new and so does the inside unit. He was on time, polite and super efficient. I will never use anyone else. Washougal Heating and Cooling is the best and their rates are super reasonable for what a fantastic job they do.

    5

    The HVAC system in the house we recently bought was 16 years old. The fan was loud and the gas furnace had a fair amount of corrosion inside so we decided to replace the entire system. We got quotes from 3 contractors and decided to have Washougal Heating & Cooling install a new high efficiency gas furnace, air conditioner, and thermostat. They were very professional, the price they quoted was fair, and they showed up on time and were able to get the whole system installed in one day. When they were finished there was a problem with the thermostat so they came back the next day and found that there was a problem with the wiring between the thermostat and the furnace. The wiring wasn't part of the quote that they gave us but they went ahead and replaced it for us with no additional charge. I would definitely use them again.

    5

    Alex did a wonderful Job servicing the furnace for one of my rental properties. He was quick to respond, and even coordinated the date and time with my tenant. He definitely went the extra mile for me, and the customer service he provided was excellent! I recommend him to all my clients and friends!

    5

    Our heat was out when we got home from a vacation. Ugh! We were lucky to get a same day appt as they had a cancellation. The employee that came out was nice, explained what was wrong and what he would do to fix it. We had him perform maintenance on furnace and heat pump while he was there. I felt for what he did, the price was reasonable. Thank you for getting us heat the same day!

    5

    I shopped around for new A/C unit and got quotes from other local HVAC companies, which is nearly 30% more than what Washougal guys charged me. Washougal Heating & Cooling replaced our old A/C unit with high-end Carrier unit and a faulty board of furnace, all within reasonable price. Good customer service, prompt response and quality work. You will not be disappointed with this company.

    5

    My dehumidifier stopped working well, I suspected it was low on refrigerant so I made an appointment. They were able to send someone out within a few days and the repair person showed up within the window of time as promised. They were courteous and after diagnosing the unit confirmed the issue was low refrigerant. He recharged the unit and was done within a short period of time. The final bill was higher than I expected, but that was due to the cost of the refrigerant used. My unit used R22 which is being phased out and is expensive. The labor cost was very reasonable. I would definitely call them again next time I need HVAC work.

    5

    My heater stopped working the other night so I called early the next morning! They were able to come within less than an hour of me calling and got my heater back to running. Although it was an easy fix to get it to start again, I really appreciated how quick they were able to come check out my furnace! I will be using them again!

    5

    Been using their maintenance plan for the past 3 years and so far have been pleasantly satisfied with the service.
    The service has always been on time and if any issues arose (like our AC giving out one time), they were quickly there to fix the issue.

    Would recommend these guys for your HVAC needs!

    5

    We just had to replace our entire heating and cooling system. This company was a pleasure to work with. Extremely honest and professional. Despite an increase in supply & demand, the owner honored an estimate from about 2 months ago. John Orzhakhovsky was the gentleman that did the new install. Great guy!....very professional, friendly and extremely hard working. He even helped us with our new Nest thermostat. Our pets loved him! They also made getting financing easy. We feel really good about the work they've done. Thank you John for getting us up and running with AC during the hottest week of the year!

    5

    Our HVAC system was making a strange noise. I called a few companies and no one come come out for a few days. I called Washougal Heating & Cooling and they made an appointment for that day. They send me an email confirming the appointment and time, and a text. Sam, the technician called me when he was about 10 minutes out to let me know. He was able to diagnose the issue within minutes. I then asked if they could do a maintenance visit on our HVAC as it was older and we were worried about it. Sam pent over an hour going over the whole system. He was polite and friendly. I ended up purchasing a yearly maintenance agreement at a very reasonable price. I am very please with Washougal Heating and Cooling and will recommend them to our friends.

    5

    Our furnace went out two days after Christmas which came as a surprise. Thankfully Andrea in the office got Alex out right away and he found that the unit was a mess and desperately needed replaced. Andrea quickly emailed me the specs on the new Carrier unit that would be installed and Alex came by after work hours to finish the sale. The install went well and communication was always excellent. I would highly recommend this business and look forward to improving our home with them in the future. The price was very fair for the high quality product delivered and installed.

    5

    Fast, efficient, professional and very friendly. I just had an air conditioner installed at my new home and I could not be happier with the entire experience from start to finish. David was able to come out to my home the same day I called to get a quote for the project. He was professional, friendly, and very informative about what size unit would work best for my home and location of the unit. I was then able to pick an installation date that worked great with my work schedule. On the day of the install everything went great. They double checked with me about the location of the unit to make sure that they had the right spot and everyone that came that day was very friendly and professional. After they finished installing the new AC unit, they walked me though how everything worked and made sure to answer all of my questions before they left. I would highly recommend Washougal Heating & Cooling! You will not be disappointed!

    5

    After some initial miscommunication around the scheduling of our appointment we have a brand new AC unit installed and I’m pleased with the work. The crew stayed until 10:30pm to finish the job and made sure we were pleased with the unit before they left. I appreciate the hard work and customer service. We needed a narrow air conditioner and they delivered a unit that was better than what any of their competitors offered. It’s nice to work with a smaller company that cares and goes the extra mile.