Appliance Repair reviews in Covington, Washington

Thanks A & E Sears Appliance Repair. Our technician was knowledgeable and helpful, and no parts were necessary, just good and professional advice. Thanks

The technician knew exactly what was wrong when I let him hear the noises I recorded! He also taught me a lot about my product that I didn’t know.

Sorry but the repair was not completed. The washing machine doesn’t spin.
I’ve been on
Line trying to reopen the claim.
But it wants an additional $100
Please send the repair guy back.

Sears Home Services is the best value. Getting service is easy and all the technicians have been excellent. I highly recommend it!!!

Most horrible service in the world I am in the service business I would be fired if I offered service like this absolutely horrible biggest waste of money through the Lowe’s protection plan I can’t express enough how horrible this service is

Very very happy with the service I received!

Very friendly and knowledgeable. He fixed the issue quickly and provided ways to prevent it from reoccurring

The technician for my LG stove was fast and efficient. He answered any questions I had about my stove. Thanks , Sears appliance repair.

Excellent work from Richard!
The service price is absurd though, very expensive just to change the little pilot on my oven.

Neel S knew exactly what was wrong with the machines quickly and gave advice on what to do in the future if the problem comes back. I really appreciated his solid advice and professional demeanor.

The service was very efficient, professional, and left everything better than how he found it. Also had great communication to let me know when he would be arriving as requested. Greatly appreciated and will definitely call for any services needed in the future.

The obligatory labor charge was exorbitant BUT Sears/Amarpreet repaired my oven. Amarpreet had the needed replacement part in his van (no second repair visit required) which is HUGE. I gave Amarpreet the rest of the day off.

Brandon was great! He isolated the problem and corrected it in record time. Greatly appreciated his professionalism too.

David was on-time, professional, and explained my options.

Martinez was wonderful. We gave him the symptoms of the Riding Lawn Mower having trouble and he knew right what to do. He explained everything and cleaned up as well. We are very happy.

Sears home repair is a great service feature to have with all your home appliances because you never know when they stopped working and The Sears technician are great and fast to get your appliances going again. Very friendly too. Thank you 😊

Not sure how they get work done if they do not show up to their scheduled appointments. The first one they had to reschedule on me, the second one had a window from 8am-12pm. I get a call around 11:50am the day of appointment, after waiting all morning, telling me the tech called in sick, and they have to reschedule again. Two mornings wasted.

Brandon was great! He quickly replaced the heating element and vacuumed out the compartment where lint had accumulated. He was kind and incredibly professional.

Best experience ever!!! When Ritesh showed up he went right to work and said that the knob on the washer needed replacing, but then stepped back and said I’m going to check something else. It was the something else. He saved me so much money and his time. Thanks Ritesh I will be requesting him again when I need service.

Ritesh was very kind and he was able to share his knowledge so it made sense to me. He quickly diagnosed and repaired our fridge in a very short time.

The technician came into my house to check on the refrigerator, after calling people and checking on the pieces, he said that the refrigerator needed 3 parts to be repaired, I said it was ok with me. Then after being on his phone for a while calling people and checking he came back to me and said that it will cost $1,089.00 to be repair, we talked about future insurance and he said it was not covered in my area, then I said it was fine with me since I don't have any protection or insurance, then after a while on his phone he came back to me and said that one of the parts needed is not available any more, I asked if eventually they will have the part to which he responded to, “they will not make it anymore, not ever”. He wanted me to decline the visit and sign as I was declining the visit, to which I responded that I will be happy to sign but he needed to add that the refrigerator was not being repaired due to the fact that the part needed is not in production anymore. He was not happy about it and said in an angry manner that if he wrote it like that, the visit would cost me more money to Which I said I did not mind, I just wanted to write down the real reason why my refrigerator was not repaired. He got really mad and argued with me about me not understanding that I just needed to sign. I didn't understand why he refused to be specific on the reason why my refrigerator was not repaired. He grabbed his phone and suddenly the “out of production” part magically appeared on stock. He asked me if I wanted the refrigerator to be repaired for $1,089.00 - I called to my husband to double check and he said “go ahead and repair the refrigerator” I said yes, I want my refrigerator to be repaired. He madly shook his head no, saying that my decision was a mistake, that he would not recommend that my refrigerator should be repaired and that he would not guarantee that after fixing the refrigerator it would not have more problems. I asked him if he at least would guarantee his work and he said no, only for 40 days. After all the things he said I doubted my decision of repairing my fridge to which he added “I have spent more time here than I need to, my time costs $500.00 an hour!!” He was Hurrying me for a decision after putting so many doubts on my mind. I was frightened by his attitude. He said "declined here this trash visit" then I said "I beg your pardon" he did not had the guts to repeat what he said. He replyed "Sign here" Then I just did what he said, I declined the visit. But as soon as he walked out the door I regretted my decision. I really love my refrigerator and I really wanted it to be repaired, but I got bullied/tricked to not too.